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4.5 out of 5

"Beds were comfortable, but not enough towels or pillows for a party of four. " More

By a verified traveller on Sun 10 Nov 2019

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Hotel Description

Hotel near Syracuse University in Syracuse

City center stay

Your stay at this Eastside hotel places you within 2 miles (3 km) of Le Moyne College and Central New York Playhouse. Shoppingtown Mall and Old Erie Canal Historic State Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 80 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include room service, coffee/tea makers, and free newspapers.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
C$137* Per night/room 22 Mar. - 23 Mar.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Study)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites by Hilton Syracuse Dewitt ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites by Hilton Syracuse Dewitt

Everyone (5) Family (4)
4 out of 5
Beds were comfortable, but not enough towels or pillows for a party of four.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by Cristina BC

Thank you for being our guest and thank you for your review.

5 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Cristina BC

Thank you for being our guest and thank you for your review.

5 out of 5
The hotel very clean and the Continental Breakfast had a variety of items to choose from.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Cristina C

Thank you for being our guest and thank you for your review

5 out of 5

Great hotel in Syracuse, NY

The staff was very friendly and accomodating! The room was very clean and comfortable. My son loved the indoor pool and whirl pool. The lobby also had cookies and fresh coffee available all day long which made the environment so welcoming! We'll definitely stay again!

Posted by , from Atlanta, Georgia on 3 Jul. 2017

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Comment from Hotel Management

13 Jul. 2017 by Cristina

We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.

4 out of 5

Exceed my expectations.

When i read the reviews , was still skeptical because the month before i paid big bucks at a name brand hotel and was very disappointed. But when I reached and went in the room, i knew then this wont my last time there. The breakfast was better than my last stay which was not free. Keep up the good work.

Posted by , from long island, new york. on 20 Mar. 2017

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4 out of 5

ROOM WAS ENORMOUS.

Pros: location excellent to college
Cons: breakfast is getting very generic for this hotel chain.
I just never understand why they place you in a handicap accessible room and do not save that room for those who may truly need it. all they have to do is ask me upon check in... "do you mind if we place you in a handicap accessible room?"

Posted by on 26 Aug. 2016

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4 out of 5

Comedy club

Everything was fine until a bus of roity kids came. The next morning we didn't get any breakfast due to same kids huddling arounding bar 2-3 deep. No chaperones to control them. Luckily when I told the desk clerk she comped the room for us.

Posted by , from Johnson City NY on 23 Mar. 2015

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5 out of 5

New hotel everything clean and fresh

Great place to stay in Syracuse ...right off 690 ...clean,new, great breakfast ....would defiantly recommend..

Posted by , from Syracuse, NY on 26 Jun. 2013

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4 out of 5

very nice hotel with mixed reviews on location

Pros: Free breakfast, pool
Cons: poor neighborhood
The hotel itself was very nice. The room, a king suite, was as expected. The staff was pretty good but could be friendlier- a 4 out of 5. The reason I gave this hotel a 4 was that the locale was kind of bad. We went to two restaurants near the hotel and had the worst experiences with the staff and people. We didn't feel comfortable in the area around the hotel. Yet it was very close to downtown attractions so that was a plus. Overall a 4 though. Pretty good.

Posted by , from Watertown, NY 13601, USA on 21 Mar. 2013

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5 out of 5

Great hotel

Rooms were extremely clean, staff was great, free breakfast was great, close to SU, will definitley stay again

Posted by on 29 Aug. 2010

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About the Hampton Inn & Suites by Hilton Syracuse Dewitt

Location 3017 Erie Blvd E, Syracuse, NY 13224

Renovations + Closures

The property will be renovating from 06 January 2020 to 07 May 2020 (completion date subject to change). The following areas are affected:

  • Business center
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms

The property will be renovating from 01 April 2020 to 31 August 2020 (completion date subject to change). The following areas are affected:

  • Exterior
  • Parking area

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hampton Inn & Suites by Hilton Syracuse Dewitt offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available. Event space at this hotel measures 1100 square feet (102 square meters). The business-friendly Hampton Inn & Suites by Hilton Syracuse Dewitt also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Syracuse hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (16.8 km / 10.4 mi)
  • Train station: Syracuse Regional Transportation Center (9.3 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites by Hilton Syracuse Dewitt offers 80 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Erie Boulevard I 690
  • Hampton Inn Erie Boulevard I 690 Hotel
  • Hampton Inn Erie Boulevard I 690 Hotel Syracuse
  • Hampton Inn Syracuse Erie Boulevard I 690
  • Hampton Inn Syracuse Erie Blvd/I-690 Hotel
  • Hampton Inn Erie Blvd/I-690 Hotel
  • Hampton Inn Syracuse Erie Blvd/I-690
  • Hampton Inn Erie Blvd/I-690
  • Hampton Inn And Suites Syracuse Erie Blvd/i-690
  • Hampton Inn & Suites Syracuse Erie Blvd/i-690 Hotel Syracuse
  • Hampton Inn & Suites by Hilton Syracuse Dewitt Hotel
  • Hampton Inn & Suites by Hilton Syracuse Dewitt Syracuse
  • Hampton Inn & Suites by Hilton Syracuse Dewitt Hotel Syracuse

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites by Hilton Syracuse Dewitt.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.