Book a hotel near Terminal Tower, Downtown Cleveland

The building is beautiful!! The staff has been so nice and friendly.

Super nice hotel. Great staff, very friendly. At their reception, they served us dinner! Yummy chicken fettuccini! I couldn't believe it! We were also given some wonderful drinks. Room is excellent and very roomy and comfortable. Highly recommend!

After we went to sleep, we were awoken abruptly by someone trying to open the connecting door to the neighboring suite. They tried to forcibly push the door open multiple times. We called the front desk and at first, they said they were fully booked for our room type, but finally offered a smaller room on another floor. It was an upsetting experience and a big inconvenience to move rooms late at night after a long drive that day. I will not stay at a DoubleTree - Hilton hotel ever again.

Wish there was more than valet parking AT the hotel, but it was a great place, a great stay, everything was wonderful!

We love that it was right in the center of everything. The staff and valet were amazingly friendly. The lobby was gorgeous & security is top notch. The room was smaller than anticipated. There was no view from our room except for air-conditioning units and So where are windows were was kind of like in a box situation so when you looked out the window you saw just a brick building brick building brick building no skyline and it made the room very dark. The windows did open a quarter of the way so that was nice for some fresh air. The room was exceptionally clean. The bathroom could use some improvements. Such as the showerhead was very filthy, there was no adjustable water pressure so it came out like a fire hydrant, there is only a half glass door so when you’re done taking your shower there’s water all over the floor because of said high water pressure. Part of the wall by the floor has water damage and that could have been prevented if the glass door was on the opposite side of the showerhead possibly. The TV was slightly smaller for someone that requires glasses to see and would’ve preferred for it to be mounted on the wall instead of sitting on a low desk. The bedding and the bed was perfect! The eye for detail was on point. The social hour was a good idea even though we did not participate ourselves. Check in and check out was quick and easy. The price we paid for the hotel overnight was fair however, there is only valet parking at an extra $40 charge.

The room was gorgeous. Staff was extremely helpful. Had a great stay.