DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property
4-star hotel near Huntington Bank Field

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Room, Non Smoking | Living area
Reception
Coffee shop
Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Queen Murphy Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

One King Bed

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(112 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

Heart of Cleveland.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. Huntington Bank Field and Galleria at Erieview are also within half a mile (1 km).

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Rock and Roll Hall of Fame - 6 min walk - 0.6 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • Rocket Arena - 13 min walk - 1.1 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 10 min walk
  • Tower City-Public Square Station - 19 min walk
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive

Restaurants

  • ‪Noble Beast Brewing Co. - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬4 min walk
  • ‪Stadium 3 Bar & Grille - ‬1 min walk
  • ‪DoubleTree Executive Lounge - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel near Huntington Bank Field
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 379 guestrooms or units
  • 17 levels
  • 10389 sq ft of conference space
  • 965 sq m of conference space
  • Built in 1974
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 473 out of 1464 reviews
Rating 8 - Good. 321 out of 1464 reviews
Rating 6 - Okay. 311 out of 1464 reviews
Rating 4 - Poor. 212 out of 1464 reviews
Rating 2 - Terrible. 147 out of 1464 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities
The room was dated and dingy looking. Lamp in room was broken, toilet seat loose, wall paper in bathroom was peeling and dirty. We requested room to be cleaned and no one showed up. Staff was very pleasant. Oh elevator for parking lot out of service.
Stayed 2 nights in Nov 2025

4/10 Poor

Lee

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was clean, however the carpet in the hallway was so wet every time you stepped on it water came up around your shoe
Stayed 2 nights in Oct 2025

10/10 Excellent

Lenore

Stayed 1 night in Oct 2025

2/10 Terrible

ANUSREE

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a water shutdown from 10 am to 7 pm. Which was never informed a head of time while booking. There was only a notice about it next to elevator. Not even the host at front desk informed about it. Did not even offer a compensation for lack of water. Rooms are smelled very musty and not maintained properly. Sufficient towels weren’t given until asked. Will not book again
Stayed 2 nights in Oct 2025

6/10 Okay

Marsha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room i got the top of the toilet tank was sitting on the sink. I was given another room. I could not hook up my firestick to the tv as there seemed to be no internet service to the tv. The hotel offered little help. Overall the staff was excellent.
Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 nights with no room cleaning. $30 a day for parking and elevator and garage entrance keypad don’t work. You have to use stairs in parking garage which is where employees go to smoke weed. Hotel is in severe need of renovation. Some of most uncomfortable beds I’ve slept in in my life. So bad my husband spelt on couch in room which was more comfortable then bed
Stayed 3 nights in Oct 2025

6/10 Okay

laressa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Trains and ships passing by in the night made tons of noise. Heavy chlorine smell in the hallways and bathrooms. Leaks in the hallways. Parking garage elevator out of service.
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Travelled with family
Disliked: Property conditions & facilities
The hallway leading to our room was flooded
Stayed 1 night in Oct 2025

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is old and shopworn. Badly in need of renovation. Staff was great.
Stayed 2 nights in Oct 2025

4/10 Poor

Milissa

Disliked: Cleanliness, property conditions & facilities
The lady at the front desk was very nice the guys who I’m going to assume is maintenance not friendly at all very out of date
Stayed 1 night in Oct 2025

4/10 Poor

DARRYL

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was dirty, room was somewhat clean but way outdated. Checked out after one night. Glorified Comfort Inn
Stayed 2 nights in Sep 2025

8/10 Good

Ericka

Stayed 2 nights in Oct 2025

4/10 Poor

Givonne

Travelled with group
Disliked: Cleanliness, staff & service
The bath tubes in both room were backed up with water. I asked the manager for help the night i checked in she never sent anyone.
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and clean. The staff were friendly and accommodating. It’s close to the things I want to do. I have stayed here before and will stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Brandy, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the hallways smelled musty with stains on carpets. We really liked the shuttle service. Room was fine, no issues. Parking was convenient. Would stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Deion

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
First the with the exception of one afternoon young man the staff is excellent. The shuttle team were fantastic and very accommodating. if i owned a business I would hire them. However the hotel is in poor condition. We had to change rooms because of a very over used bed. Others we talked also had switched from their initial rooms for other reasons. Electrical outlets were loose in both our rooms to the point of a potential fire hazard. General maintenance is lacking in rooms and the facility in general. Our first refrigerator was so iced up it did not cool foods. Second fridge has poor seal causing excessive moisture and water in fridge. Overall the hotel has the potential of having much to offer but in its present state of repair it would lead me to seek an alternative site when we return to Cleveland. In it’s current state it does not reflect well on the Hilton brand. Since we were here for medical situation a poor hotel stay was one thing we did not need.
Stayed 3 nights in Oct 2025

8/10 Good

Lyndsey

Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This is my 3rd stay and I’ll probably be back! First …. the staff is great!! But the hotel is not in the best shape. We’ve had toilet issues twice and had to switch rooms the last stay. Fixtures and carpet are old and worn in the room. Beds are comfy and you can’t beat the location …. everything in walking distance! It’s a no frills kinda place with a friendly and attentive staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. However, the common area of the hotel needed cleaned.
Stayed 1 night in Oct 2025

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service
Rooms were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect! The staff was some of the best ar any hotel I've ever stayed in. Friendly, Personable, ... Awesome!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good. The restaurant was incredibly empty on a Sunday night, so that was unfortunate, but my meal was very good just the same.
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedding had stains on comforter looked like blood. Bed was springy and uncomfortable garage elevators were out of service. Furniture in room had what appeared as a stain. Bathroom was not the cleanest.
Stayed 1 night in Oct 2025

10/10 Excellent

Mycole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room great location
Stayed 1 night in Aug 2025