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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property
4-star hotel near Rock and Roll Hall of Fame

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Terrace/patio
Room, Non Smoking | Living area
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Huntington Bank Field
    ‪8 min walk‬
  • Progressive Field
    ‪14 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

1 bedroom, in-room safe, desk, blackout drapes

One King Bed

7.8 out of 10
Good
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King and One Sofa Bed

One King and One Sofa Bed

One King and One Sofa Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

1 bedroom, in-room safe, desk, blackout drapes

Two Queen Beds Non-Smoking

8.4 out of 10
Very good
(102 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking

Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Queen Murphy Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Heart of Cleveland.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Huntington Bank Field. Galleria at Erieview and City Hall are also within half a mile (1 km).

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
  • Rock and Roll Hall of Fame - 6 min walk - 0.6 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km
  • Progressive Field - 14 min walk - 1.2 km

Getting around

  • Cleveland Station - 10 min walk
  • Tower City-Public Square Station - 19 min walk
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive

Restaurants

  • ‪Masthead Brewing Co - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬5 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Noble Beast Brewing Co. - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel near Rock and Roll Hall of Fame
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 379 guestrooms or units
  • 17 levels
  • 10389 sq ft of conference space
  • 965 sq m of conference space
  • Built in 1974
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 423 out of 1300 reviews
Rating 8 - Good. 283 out of 1300 reviews
Rating 6 - Okay. 276 out of 1300 reviews
Rating 4 - Poor. 185 out of 1300 reviews
Rating 2 - Terrible. 133 out of 1300 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

nicholas, GRAND BLANC

Disliked: Staff & service
Hi there I’ve been calling since I left the building on Sunday August 9, 2025 @ 1100am or somewhere around there. I left 2 diamond rings in front of the window on table as the big mirror is there. One ring my wedding ring and the other a blue diamond that belonged to my mother she’s dead. With that being said I have yet to receive any call backs from our room housekeeping we were 605, Kellaway, Nicholas and Mandy we stayed Friday the 7-through Sunday August 9. I have spoke to someone at front desk who indicates the room had not been cleaned up until Monday night then I was ghosted with no calls. I then called last night and was told I wasn’t calling at the correct times to call this morning I called spoke to Katrina she indicated she had NOT been told of any of this and she was the lost and found housekeeping management…why is the fact that my two diamonds were on that table when I left I immediately called was given the run around then told it hadn’t been cleaned on Monday night no call backs and now the member of management says she hasn’t heard a thing? Are my rings missing? I’m sure you can review footage and confirm I had those on every single time I left that room outside of when I checked out as I added sunscreen and had to wash my hands using the hand towel I left on the sink to the left, I’m very particular I apologize but can detail anything…please assist me no one at the location seems to want me to have my items back
Stayed 2 nights in Aug 2025

2/10 Terrible

Giovani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Paula

Travelled with partner
Liked: Cleanliness, staff & service
The safe didn’t work in our room. The maid never came by to clean the room.
Stayed 2 nights in May 2025

8/10 Good

Katherine

Stayed 4 nights in May 2025

4/10 Poor

L. Elke

Disliked: Cleanliness, property conditions & facilities
The staff are great but the rooms are very tired and need an update. Bathtub tiles had mold in many places, floor was dirty and the room fixtures were dirty. Walls had stains and small tears in wallpaper. The hotel is in a super convenient location but in desperate need of a renovation.
Stayed 1 night in May 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Just a dump of a hotel. Great location, but this hotel needs renovations.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to excellant staff nice place
Stayed 1 night in May 2025

8/10 Good

Katheryn

Business traveller
Liked: Cleanliness, room comfort
Good location. Definitely in need of upgrades. 2 of three interactions with the front desk were awful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to RR Hall of Fame
Stayed 1 night in May 2025

8/10 Good

Tameko

Liked: Cleanliness, property conditions & facilities
For my purpose the location was phenomenal and I will be staying here next year for the same thing. The bar tender was super friendly and gave good details on the area.
Stayed 2 nights in May 2025

8/10 Good

Dave

Travelled with family
I seen a mouse in hotel bar
Stayed 1 night in May 2025

6/10 Okay

iftekhar

Travelled with family
Needs improvement on service
Stayed 2 nights in May 2025

6/10 Okay

Megan

Liked: Staff & service

Marathon stay

Service was good but not great when I checked in. Room was nice but definitely could have used some more cleaning and some updates done. Overall it worked for my purposes. The view was nice though
Stayed 2 nights in May 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Timothy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Pocharapong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

The hotel room is dirty and they don’t do room service. No room cleaning during the stay even we asked for it. The price is too high for the quality. Very disappointed.
Stayed 4 nights in May 2025

10/10 Excellent

TERESA, Ponte Vedr Beach

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jeffrey, Clinton

Disliked: Staff & service, amenities
Just a very average hotel. Walkable to the hall of fame, but not much else around there. Breakfast was a small buffet that was $25. It’s an ok hotel but I would never stay there again.
Stayed 2 nights in May 2025

8/10 Good

Therese, Mentor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable. Staff was fantastic. Good proximity to Rock Hall Of Game, science center, Browns Stadium, and walkable to many other areas.
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

4/10 Poor

Bernard

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the location. I stayed there before. However, the garage elevator was out of order. We had to tote our baggage up and down three flights of stairs. Using the stairwell at night is a bit scary as security does not really have much of a presence where it is dangerous. In the room, the sink was clogged. I had to unclog it three times during our stay. Also, the bathtub was back up, and I had to flush the toilet two or three times after using it. The $25 breakfast buffet featured hard and cold scrambled eggs. Very rubbery. Everything else was lukewarm and mediocre. The bright spot of the stay was the delightful lady who tended the breakfast area. She was charming and delightful. In fact, the staff both checking in and checking out very also very cordial. I have no problem with the people. My gripe is with the physical plant.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean’ quiet and a wonderful front desk staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive Breakfast

Avoid going to the breakfast... its $30
Stayed 1 night in May 2025