"The 2nd floor down button on the parking lot elevator did not work. Had to ride the elevator up and then press the 1st floor button once in the elevat ... " More
Heart of Cleveland
Within a 15-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. Also, Cleveland Browns Stadium is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).
Free area shuttle
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A free area shuttle is offered as well.
25 Mar. 2024 by Manager
Dear Duane,Thank you for choosing DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe travels, Michael LarsonGeneral Manager
1 Jan. 2024 by Manager
Dear Megan,Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside. We look forward to welcoming you back on your next visit!Safe travels, Michael LarsonGeneral Manager
23 Oct. 2023 by GM
Becky, we appreciate you choosing us and for taking the time to leave your comments. While we are happy knowing you enjoyed your overall visit, we do apologize for any difficulty you encountered with our parking lot elevator. This will be addressed with our engineering team, and we appreciate your patience. Thank you once more for your comments, and we hope to have another opportunity to welcome you again soon.Safe travels, Michael LarsonGeneral Manager
19 Oct. 2023 by GM
Kaitlin, thank you for rating your recent experience with us. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting, favorable impression. We regret that we did not meet all of your expectations, and we would like to apologize. We are grateful for the feedback and hope you will stay with us again so we can show you why we are a great choice when visiting downtown Cleveland.Safe travels, Michael LarsonGeneral Manager
27 Jun. 2023 by GM
Dear Bruce, thank you for your feedback regarding your recent stay. Our team strives to ensure an exceptional experience for each guest, so we are disappointed that we did not meet these expectations. Please accept our sincere apologies for the delay in preparing your room, as well as any discomfort you experienced due to your mattress. We hope you will give us another opportunity to show you the hospitality you deserve and to prove that we truly value your patronage.Safe travels, Michael LarsonGeneral Manager
14 Feb. 2023 by Michael Larson General Manager
Dear Robert, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Safe travels, Michael LarsonGeneral Manager
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 10 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cleveland hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Stadium 3 Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Wired Bean - Onsite café. Open daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.