Book a hotel near University of Victoria, Saanich East

"I was disappointed when we checked in we called after arriving at 11:00 am and enquired about an early check in we were told they will try but pls check back later. We arrived at the hotel for check in shortly after 3 pm they said the room isn’t ready and they took our cell number and said they will let us know when it’s ready. Shortly after 4 Pm I checked back at the desk and they said they basically forgot about us and gave us another room.They gave us a voucher for a free drink, not the service you would expect at this level of hotel. We dined in the Q for breakfast the first morning great food and service, the second morning they mistakenly added us to a group and we found the service at the table was subpar. We had to ask for coffee refill, there was no condiments or Jams brought to the table until it was requested. At the end of the meal they put our bill onto the group and it took an extended amount of time to get that sorted out. The next day I ordered the ham and brie omelet but it was dry and the ham was diced can ham. We did enjoy our reservation for the tearoom. "

"We just left this lovely cottage this morning after a lovely 3-night stay. The property is cozy, comfortable, welcoming and absolutely immaculate. Additionally, Colleen, the property owner, went out of her way to ensure that we were comfortable and even dropped a lovely little surprise on our step during our stay. This home away from home is a gem, and so is Colleen! "

"Nice space that clean and comfortable. Location is quiet and convenient between the harbor and Butchart gardens. Is a bus stop nearby, and there is also parking. If you have mobility issues, should know that there are stairs to enter and leave. "

"This location is magical, a destination by itself and the beautiful house and layout accommodated our group of 10, including having several large meals at the house. The gardens are gorgeous and maintained with great care. Feedback for management company: provide more than a tiny soap per bathroom, alert renter in advance the shampoo and conditioner are sample size (not even travel size) provide extra TP (2 rolls per bathroom per week for adults simply not enough), provide more than one (!) paper towel roll per week (again this was booked for 12 adults) and a second set of towels per bedroom. We had to purchase additional paper products, dishwashing liquid, a second drip coffee maker, alert management there were no placemats for the DR, the latter was rectified asap. I also suggest providing a second recycling and garbage bin, they fill quickly with a group of 12 adults for a week. These recommendations are in the spirit of being constructive, and to be clear we would absolutely rent the house again. On our way out we met the home owner who was hugely receptive and welcomed the feedback. This is a wonderful home, not a sterile rental unit and we were grateful to have spend a week there. "

"We’ve been here several times, so it felt like coming to our “Victoria home away from home.” The room is spacious, the full kitchen is well equipped and the garden outside our door is vibrant and and full of different plants and trees. "

"Mark & Deana were fabulous hosts & the property more than met our needs. Mark supplied our breakfast foods with all we needed. The place has all the bed needs, as it sleeps a lot. It was perfect for us with 5 people. Very clean & organized. We were there 10 days & very happy! Pat"