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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Upper Hot Springs

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Front of property - evening/night
Hotel Room - 2 Doubles
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.2 out of 10
Wonderful
(62 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(25 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.2 out of 10
Very good
(64 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

9.0 out of 10
Wonderful
(23 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(55 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(95 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬15 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬12 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Upper Hot Springs
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1307 out of 2336 reviews
Rating 8 - Good. 575 out of 2336 reviews
Rating 6 - Okay. 274 out of 2336 reviews
Rating 4 - Poor. 113 out of 2336 reviews
Rating 2 - Terrible. 67 out of 2336 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at The Fox and will definitely be staying again. My only suggestion would be that they could upgrade the TVs in the rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fox Hotel was great! We stayed for one night, was able to check in 4 hours early, the room was clean and exactly as advertised. The cave hot tub is amazing at this hotel!! I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very convenient to go to the Banff town, we like the hot springs
Stayed 1 night in Apr 2025

6/10 Okay

Jieun

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ian, Winnipeg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to a zillion hotels but The Fox is near the top of the list. The staff are friendly and exude client centric, excellence. The location is fantastic, our room was perfect for a week long stay. Underground parking was a plus and the hot tub groto was very cool (not). The biggest surprise was the restaurant. I rolled my eyes when I saw Chilli's brand as the in-house restaurant but it exceeded our expectations to the point it became a favoured spot. Well done The Fox and Chillies staff. We will be back. Thanks!
Stayed 4 nights in Mar 2025

10/10 Excellent

Herb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just love this hotel . We've stayed a few times there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rolly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. We had a young lady at the front desk who was in training. She handled our check-in and check-out and did a wonderful job for being a rookie! Sorry I do not remember her name, but a job well done. Have stayed at the Fox in the past and will do so again in the future. Thanks for an enjoyable stay! R.C. Gillies.
Stayed 6 nights in Mar 2025

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2025

8/10 Good

•Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

Savanah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Minus the multiple stains on the ceiling the room was cute and extremely clean, no dust anywhere. Unfortunately staff and other guests were quite loud. There was a lady yelling and banging on a door at 1am and it went on for at least 30min before I believe staff finally dealt with her. We were then woken around 8am to staff cleaning the room next door and slamming the vacuum into the baseboards. I understand rooms need to be turned over for the next guests, however it would be nice if they tried to be quite or waited until after 9am.
Stayed 1 night in Apr 2025

10/10 Excellent

Jenelle

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Fox Hotel in Banff was nothing short of amazing. The location is ideal—just a short walk from downtown, yet still peaceful and surrounded by the stunning mountain scenery that Banff is known for. One of the highlights was definitely the hot tub experience. It’s designed like a cave, creating a super unique and relaxing atmosphere—perfect after a day of hiking or exploring the town. The room was very clean and comfortable, with everything we needed for a cozy stay. The overall vibe of the hotel was warm and welcoming, and the staff were great too. Highly recommend for anyone visiting Banff—whether it’s your first time or your tenth. We’ll definitely be back!
Stayed 1 night in Feb 2025

8/10 Good

Val

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First stay here in twenty years, and nothing has changed. That’s not a good thing. Cracked floor tiles that obviously haven’t been repaired in a very long time. Dirty in the common areas and garbage around the place. Was really unimpressed by the state of the place. Elevator also took forever and there’s only one. Parking is super tight, but free underground is much appreciated. Room was okay, it’s got what you need, but it’s tired. This place badly needs a renovation. Furniture is scuffed. Bed creeks like crazy and sound travels through the rooms. It’s dated and it’s obvious. Maybe it’s the next Banff hotel to get a refresh? It needs it. Hot tub area is cool, gym barely qualifies as a gym. Staff were friendly. Overall, if you’re looking for a cheap option in the off season, there’s probably better. I would never recommend this place if you’re looking in the high season, for several hundred a night….. it’s a hard pass. Such a shame.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 2 nights in Feb 2025

8/10 Good

Rodelyn

Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot pool area thats open to the elements and gives a great overall experience for a family or couple looking for the outdoors/indoor experience.
Stayed 2 nights in Mar 2025

8/10 Good

Natasha

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a great place for a quick stay. We enjoyed the heated pool. The rooms are a little outdated. But didn’t mind it too much. Very convenient walk into the Banff core area. Great stay
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The bed we had in 408 was one of the worst beds I’ve ever slept on if u moved it creeked and cracked was horrible
Stayed 2 nights in Mar 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Fox Hotel and Suites! The location is perfect, it’s walkable to downtown, but still nice and quiet. The staff was very friendly and the hot pool was a nice touch! I would absolutely stay here again.
Stayed 3 nights in Mar 2025