See all properties

The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Upper Hot Springs

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Front of property - evening/night
Interior entrance
Indoor spa tub
Breakfast, lunch, dinner served; American cuisine
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(110 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(69 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(74 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(61 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Banff

Uptown District stay.At this Uptown District hotel, you'll be steps from Victoria Glacier and within a 15-minute walk of Banff Lake Louise Tourism Bureau. Canadian Ski Museum West and Banff National Park Information Centre are also within 2 miles (3 km).

What's nearby

  • Victoria Glacier - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Upper Hot Springs
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Rooftop pool
Otter Hotel
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,085 reviews
The price is CA $219
CA $243 total
includes taxes & fees
Nov 17 - Nov 18
Otter Hotel

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1422 out of 2539 reviews
Rating 8 - Good. 626 out of 2539 reviews
Rating 6 - Okay. 304 out of 2539 reviews
Rating 4 - Poor. 109 out of 2539 reviews
Rating 2 - Terrible. 78 out of 2539 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service

Serviceable

A bed fur less money than several other spots but not with much going for it. Cramped dated room. Layout makes for a lot of noise from folks coming and going
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness
Had the best time with my family. For sure coming back. Simple review but the truth
Stayed 2 nights in Aug 2025

10/10 Excellent

Twinkle

Stayed 3 nights in Jul 2025

10/10 Excellent

pierre

Stayed 4 nights in Aug 2025

10/10 Excellent

Lorne

Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph, Williamsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jee did a fantastic job in finding an upgrade for us. That room was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area but over priced for what you get. You are definitely paying for the privilege to be in Banff.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, waukegan

Travelled with family
Wonderful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

sanjay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staffing shortage
Stayed 1 night in Jul 2025

2/10 Terrible

Jesse

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked a room with air conditioning, we had the unit running full blast for nine hours and the room got hotter. Spoke to the front desk and maintenance and their response was the air conditioning unit is working so there's not much we can do. Once I explained that I have a six month pregnant wife they finally were willing to transfer us to a different hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property was older but clean.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Samina, LaCrosse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Room was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather Renee

Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Stayed 5 nights in Aug 2025

10/10 Excellent

Pia Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cenecaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room smells bad
Stayed 1 night in Apr 2025

6/10 Okay

Genalyn

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Our room is located outside and far from the underground hot spring. My daughter was stopped by a staff member and asked her to bring the pool towel back inside, as she’s not allowed to take it to our room, she was wet and cold on her swimsuit. Also, we paid for a pet friendly room, they said that they will provide bowl, dog bed etc. but they didn’t. It’s also quite a walk to downtown but they offer bus passes, for your convenience make sure to get one when you checked in as they won’t offer it right away.
Stayed 1 night in Jul 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort

Wont be returning

Rooms have no Air Conditioning or ventilation/air flow and are extremely small. Barely slept it was so hot in the room all night. Hot tub is old and outdated, water felt slimy amd was murky. Whole experience was disappointing when paying $600 a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service
Great location for access into central Banff and right on the bus line to go up to the Gondola.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our loft one bedroom unit - quiet and clean. Love the walkability to restaurants and shopping. The public transit makes it very easy to get around. It would have been nice to have a coffee shop in the hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness
The room is small. But the location is great.
Stayed 1 night in Jul 2025