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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Upper Hot Springs

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior entrance
Interior entrance
Hotel Room - 2 Doubles
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬15 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬12 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Upper Hot Springs
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1289 out of 2311 reviews
Rating 8 - Good. 574 out of 2311 reviews
Rating 6 - Okay. 272 out of 2311 reviews
Rating 4 - Poor. 111 out of 2311 reviews
Rating 2 - Terrible. 65 out of 2311 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donnelly

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Marie-Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was exactly as advertised. Clean and comfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Terrible Stay. We have booked with Expedia many times this is by far the worst experience. Hotel room was dirty staff ignored when I mentioned it and just said oh I’ll upgrade you for additional money instead of addressing the issue. The room they upgraded us too was still dirty and additionally the toilet was broken. I complained and they refused to fix the toilet. WORST Experience ever I won’t be coming back. Hot pools were nice though
Stayed 1 night in Mar 2025

10/10 Excellent

shantell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, and the staff were extremely friendly. The king suite was a really good size. Enjoyed the hot tub very much and appreciated the extended checkout with the gold VIP from Expedia.
Stayed 1 night in Mar 2025

10/10 Excellent

Quy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Love the cave hot tub!
Stayed 2 nights in Mar 2025

6/10 Okay

gaurav

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lofted suite was nice, but in need of repairs. Main room thermostat was malfunctioning, TV remote was broken, cleaning staff did not clean floors daily, and failed to replenish the coffee and condiment supplies after the first day. The hot tub feature in the hotel is amazing, but was quickly disappointed by the mediocre temperature of the water. Nice facility, but not worth the 400 per night charged.
Stayed 3 nights in Mar 2025

4/10 Poor

Karine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room was not very clean . Dust everywhere, chips in the sofa bed , toilet disgusting
Stayed 1 night in Mar 2025

10/10 Excellent

christina and Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat. The only issue was the thin walls, your neighbors walking thru their rooms was loud. The chilis onsite was fantastic. The employees at the hotel and chilis were all helpful and friendly. The gym was tiny and equipment was old and about to fall apart. If you're ok with just doing weights, you'll get by ok. No treadmill.
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price in Banff hotels context. Nice to have the restaurant in the hotel. Kids loved the grotto pool. Great location for walking to and from the village stores - nice and close.
Stayed 2 nights in Mar 2025

8/10 Good

Braden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paravyoma

Travelled with partner
Liked: Cleanliness, amenities
Room was clean and, comfortable, though showing signs of age. Use of the hot pool was very relaxing.
Stayed 1 night in Mar 2025

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
The heated cave pool.
Stayed 1 night in Mar 2025

4/10 Poor

Corey

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Stayed 1 night in Mar 2025

10/10 Excellent

Kori

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Our only complaint is the pillows are very thick!
Stayed 4 nights in Mar 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were all lovely, the property and rooms are very clean. The only issue we had was that we could not get the shower to run hot a few different times. We were also woken up at 5 am because the person in the next room used their shower and the pipes sounded like loud banging in our room. Other than the water issues, the stay was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hot tub and free parking.
Stayed 2 nights in Mar 2025

8/10 Good

Jen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hot Springs pool.
Stayed 1 night in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to visit and safe for all the family.
Stayed 2 nights in Mar 2025