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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Banff National Park Information Centre

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Photo gallery for The Fox Hotel and Suites

Front of property - evening/night
Indoor spa tub
Interior entrance
Interior entrance
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(110 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(70 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(61 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Banff

Uptown District stay.At this Uptown District hotel, you'll be steps from Victoria Glacier and within a 15-minute walk of Banff National Park Information Centre. Also, Banff Lake Louise Tourism Bureau is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Banff National Park Information Centre
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Banff Caribou Lodge and Spa
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,963 reviews
The price is CA $149
CA $166 total
includes taxes & fees
Dec 11 - Dec 12
Banff Caribou Lodge and Spa

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Reviews

The Fox Hotel and Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1470 out of 2619 reviews
Rating 8 - Good. 641 out of 2619 reviews
Rating 6 - Okay. 315 out of 2619 reviews
Rating 4 - Poor. 112 out of 2619 reviews
Rating 2 - Terrible. 81 out of 2619 reviews

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Banff was special. This hotel had hot springs, but unfortunately, we didn't have time to use them. It was in a great area, walkable to many places. We just wished they had coffee or breakfast items in the lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

6/10 Okay

Linda, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very attentive and location is good with bus stop next to hotel. Hotel is clean but well worn. Tiny bathroom with poor lighting. Expected more with a balcony suite.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

It was in a great location with parking included. We also enjoyed the hot springs and sauna. It would be nice to have breakfast included but it isn't. Overall we had a wonderful stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room $200 deposit
Stayed 1 night in Aug 2025

8/10 Good

Stephen, Lilburn

Stayed 3 nights in Sep 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and having Chili’s on site was convenient for breakfast, which was very good. We really appreciated the free Roam Bus passes, as the main part of town was a bit of a walk at the end of a long day of hiking and activities. One thing I disliked was that the lighting in the bedroom and bathroom was not very good. Doing hair and makeup was a little difficult as it was a little too dark. No AC for the bedroom but there was a nice fan in the closet that we put beside the bed and it helped a lot. Overall it was a good experience. Staff was very nice, easy check in and check out.
Stayed 4 nights in Aug 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel, walking distance to downtown Banff, the hottub was nice and our room was very clean and comfortable. Would stay again
Stayed 1 night in May 2025

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Have stayed at this property several times and keep coming back. Good location and decent value for money (given how crazy expensive everything is in Banff).
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - very clean. Great location!
Stayed 1 night in Aug 2025

8/10 Good

Nowsheen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room Did not had air conditioning, had a fan. Also didn't have mountain view.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

10/10 Excellent

Utpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fox Hotel exceeded our expectations. Our loft room was exactly what we had hoped for. The location of the hotel was excellent and the underground parking was a big plus. Our stay in Banff was special because of the Fox hotel. We will recommend it to our friends.
Stayed 1 night in Sep 2025

6/10 Okay

Isabella

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room is nice; could use a deep clean though
Stayed 1 night in Sep 2025

8/10 Good

john

Stayed 1 night in Sep 2025

10/10 Excellent

Parmod

Stayed 1 night in Aug 2025

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has such a unique structure. It’s almost magical! Locations pretty decent too! Not too far from downtown. Although Banff isn’t to big to begin with. Overall a good stay! Would hundred percent go again just for the hot pool!!
Stayed 2 nights in Aug 2025

8/10 Good

Janice

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Chose the property because of location and it was pet friendly (traveling with our small dog). We reserved a superior 1 bedroom suite and were given a ground floor suite with a view of a small inner courtyard. The bedroom had no ventilation and was very stuffy at night. A fan was provided that was noisy and minimally effective. The AC unit provided cool air to the living area only. Liked having that space and a kitchenette, but the layout was not satisfactory for warm summertime weather with no windows to open and no bedroom AC. Supposed to receive a $15 F & B credit at select restaurants, but the first night at the hotel restaurant there wasn’t anyone familiar with the process for crediting the voucher and we ended up with no credit at checkout (didn’t bother to use it on subsequent days due to staff not knowing how to handle the voucher process.
Stayed 4 nights in Aug 2025

6/10 Okay

Kenneth Pitman

Travelled with partner
Disliked: Cleanliness
The location was good, however the room was very tired and definitely in need of some updating. The temps were in the upper 80’s and the AC did not work adequately, we didn’t sleep well because it was too warm
Stayed 5 nights in Aug 2025

10/10 Excellent

ThisMe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

2/10 Terrible

Jacie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is that its in banff but the hotel is run down durty ,and expensive for no reason, it has not even eater in the room to drink ,no air-conditioned, nothing, never again
Stayed 3 nights in Aug 2025