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The Fox Hotel and Suites

3.5 star property
3.5-star hotel near Upper Hot Springs

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Front of property - evening/night
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(128 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.2 out of 10
Wonderful
(79 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(85 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(71 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪A&W Canada - ‬8 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪Shoku Izakaya - ‬14 min walk

About this property

The Fox Hotel and Suites

3.5-star hotel near Upper Hot Springs
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property entrance
Banff Caribou Lodge and Spa
Uptown District
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 3,259 reviews
The price is CA $419
CA $474 total
includes taxes & fees
May 24 - May 25
Banff Caribou Lodge and Spa

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Frequently asked questions

How close is The Fox Hotel and Suites to the airport?

The Fox Hotel and Suites is 84.3 mi (94-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at The Fox Hotel and Suites?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at The Fox Hotel and Suites on May 29, 2026 start from CA $449, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fox Hotel and Suites have an airport shuttle?

Airport shuttle services are not available at The Fox Hotel and Suites.

Does The Fox Hotel and Suites offer free breakfast?

Free breakfast isn’t offered at The Fox Hotel and Suites, but cooked-to-order breakfast is offered for a fee of between CAD 14 and 20 for adults, CAD 14 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Fox Hotel and Suites?

No, there is no casino at this hotel.

What time is check-in at The Fox Hotel and Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at The Fox Hotel and Suites?

This hotel offers free self parking.

Does The Fox Hotel and Suites have a pool?

The Fox Hotel and Suites does not have a pool.

Does The Fox Hotel and Suites have a restaurant?

The Fox Hotel and Suites is home to Chili’s Grill & Bar, which features American cuisine.

Does The Fox Hotel and Suites have a spa?

There are no spa services available at this hotel.

How close is The Fox Hotel and Suites to downtown Banff?

The Fox Hotel and Suites is 0.5 mi away from Banff.

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1749 out of 3072 reviews
Rating 8 - Good. 745 out of 3072 reviews
Rating 6 - Okay. 368 out of 3072 reviews
Rating 4 - Poor. 125 out of 3072 reviews
Rating 2 - Terrible. 85 out of 3072 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities
One night was great, room was nice, staff were great.no towels in the pool, but at 9pm stuff happens.
Stayed 1 night in Feb 2026

10/10 Excellent

Marcin

Stayed 2 nights in Feb 2026

10/10 Excellent

Tasha

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! Thank you for the hospitality
Stayed 1 night in Feb 2026

10/10 Excellent

Kelsie

Stayed 1 night in Feb 2026

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff very friendly. Great location. Free Roam transit passes provided upon request. Free underground parking. Great hot tub.
Stayed 1 night in Feb 2026

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The suite was great. Clean and spacious, great location.
Stayed 3 nights in Feb 2026

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Great staff great facilities
Stayed 3 nights in Feb 2026

10/10 Excellent

Emma

Travelled with partner
Great hot tub, spacious room, and overall good service! Would book again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Staff was incredible. Loved the grotto. Our room was unavailable, we got upgraded! Would recommend.
Stayed 1 night in Feb 2026

8/10 Good

Dawn

Stayed 1 night in Jan 2026

8/10 Good

Amanda

Stayed 3 nights in Feb 2026

8/10 Good

Terence

Stayed 1 night in Feb 2026

8/10 Good

Rebecca, Vancouver

Stayed 3 nights in Jan 2026

6/10 Okay

Ayla

Stayed 2 nights in Feb 2026

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cave hot tub was nice. Clean but hotel is old and musty smell. The gym was small and old. I like the two levels for the room up and downstairs and the room was on the street was nice access and easy.
Stayed 1 night in Jan 2026

6/10 Okay

Maddisson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice enough. We book here strictly for the heated pool because we love the cave look and love how it’s open to the cool air above. The rooms are very small, not much room to turn around. The parkade is very tight, even with a smaller suv, however there is street parking when you can find it. We were also disappointed to find no mini fridge in the room, I didn’t even see there wasn’t one in the room listing. Every hotel I’ve stayed at has one and we brought snacks for ther baby and toddler and had nowhere to keep them cool. Lost a star for this trip because one of the beds was off of the frame and the metal frame was sticking out far enough that we kept catching our ankles on it. It was on the inside where the side table was so it wasn’t as if we could just use the other side of the bed to get in and out etc. We left note with the maid staff hoping they could maybe help when remaking the beds, but we also brought it to the attention of the front desk staff. They radioed someone but when we went back to our room at the end of the day, nothing had been done but the bed had been made.
Stayed 2 nights in Feb 2026

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and unique hot tub area!
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel William John, Markham

Stayed 5 nights in Feb 2026

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff made our visit enjoyable. We booked a king 1-bedroom suite and the layout was perfect for our 5-night stay. Hot tub was perfect. This hotel is the third one in the ski bus stop, so we never ran into a problem making it in the bus and didn’t have a long wait for other stops on the return. Hotel is a bit dated, but it was very clean and beds were comfy.
Stayed 5 nights in Feb 2026

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk were awful. Just one in particular who I believe is the supervisor according to his name tag. We called to see if we could get an early check in and had the nicest person on the phone who said we could but then when we arrived this guy was so rude and seems very annoyed we asked for one. Once in our room we called down to ask if there were towels down by the pool and he was very annoyed with our question, horrible horrible customer service and we won’t stay again.
Stayed 1 night in Feb 2026

8/10 Good

Maria Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff...only problem was our room was located in a noisy area. Am not sure what is on the other side of room 207 connecting door but whatever it is sure kept hearing door banging and people talking. Other than that it was not bad. The hot pool is neat as it is uniquely designed to imitate a hot spring.
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean - neighbours not so much!
Stayed 3 nights in Jan 2026

10/10 Excellent

Yong jae

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Clean room, amenities were great! No concerns
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The suite is spotlessly clean. I really enjoyed the grotto spa and the overall attentive attitude of the staff from the front desk, wait staff at Chili’s and everyone we’ve interacted with.
Stayed 7 nights in Feb 2026