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Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Superior Suite, Balcony, Sea View | Terrace/patio
Restaurant
View from room
Beach massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(61 reviews)
  • 32 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

8.2 out of 10
Very good
(20 reviews)
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(45 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Nichupté Lagoon is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 19 min walk - 1.6 km
  • Iberostar Cancun Golf Course - 2 min drive - 1.8 km
  • Delfines Beach - 2 min drive - 2.5 km
  • Aquaworld - 6 min drive - 6.7 km
  • Riviera Cancun Golf Resort - 9 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star beachfront hotel near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

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CA $170 total
includes taxes & fees
Oct 26 - Oct 27
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 663 out of 1585 reviews
Rating 8 - Good. 384 out of 1585 reviews
Rating 6 - Okay. 230 out of 1585 reviews
Rating 4 - Poor. 141 out of 1585 reviews
Rating 2 - Terrible. 167 out of 1585 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

ERIN

Disliked: Amenities, property conditions & facilities
Property is old.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing views , clean pools ,
Stayed 1 night in Jul 2025

8/10 Good

Albi

Travelled with group
Liked: Cleanliness
The pool and its view are great. The staff team was so well behaved and the services were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandesh

Stayed 1 night in Jul 2025

10/10 Excellent

Sandesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 1 night in Jul 2025

10/10 Excellent

vikram

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan Manuel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
Stayed 4 nights in Jul 2025

8/10 Good

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2025

10/10 Excellent

Freddy

Stayed 1 night in Jun 2025

10/10 Excellent

Roel Vela

Liked: Cleanliness, staff & service, property conditions & facilities
Hello my frequent travelers friends hope my review can help you choose easier your stays .This was the first time i have used a hotel in cancun with out all included .I really loved it Our stay was amazing my self and my parner Aracely had an amazing stay great service fron the 3 bartender Miguel
Stayed 3 nights in Jul 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travel experience

Wonderful experience.good location on the beach friendly service
Stayed 6 nights in Jun 2025

10/10 Excellent

Ubaldo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice front swiming pool
Stayed 3 nights in Jun 2025

6/10 Okay

Yahir Alejandro Rojas

Travelled with partner
Disliked: Staff & service
Na
Stayed 5 nights in Jun 2025

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was very sloppily painted, the door leaked to the outside, the bathroom. Plumbing made weird sounds every seven minutes, and it was overall not pleasing to the eyes. The seaweed was nasty. It made the water look really dirty.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jyothi, Foster City

Liked: Cleanliness, amenities, property conditions & facilities
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
Stayed 3 nights in Jun 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was huge and beautiful with the view to the beach.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sahl

Stayed 1 night in Jun 2025

8/10 Good

Noureddine

Liked: Cleanliness, staff & service, amenities
I stayed at this beautiful hotel located in a wonderful area. The staff were extremely friendly, and the service was excellent. However, there are a few things that need improvement. The elevator floor was not appropriate as it appeared worn out and needs to be replaced. Additionally, the air conditioning system worked automatically without allowing us to control it, which sometimes caused the room to feel excessively cold. Overall, the stay was comfortable, and I would love to return.
Stayed 7 nights in Jun 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice swimming pool
Stayed 3 nights in Jun 2025

4/10 Poor

Douglas Gilbert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been neglected. Property is rundown and due for a major renovation. But then again, it’s Cancún, you have to lower your expectations.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun vacation. People were very nice. We loved Fernando. The beach was beautiful with such fun waves. The pool was clean and fun.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lawrencia Akua Bruwai

Liked: Cleanliness, staff & service, amenities
I loved everything about this resort. Very peaceful and relaxing. The only problem was the mirror, it had this black stain on it but it was still useful tho
Stayed 5 nights in Jun 2025

10/10 Excellent

Freddy

Stayed 1 night in Jun 2025

10/10 Excellent

Atieh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights in a suite at Cyan Cancún and absolutely loved it. The suite had an ocean-view jacuzzi, and the view was just fantastic! Everything was clean, comfortable, and peaceful. We especially enjoyed the infinity pool, which also had a beautiful sea view. The staff were friendly and professional, and we felt very well taken care of. One thing to note is that the hotel is a bit far from downtown Cancun, but with a car, it’s no problem. We only missed having a balcony in the suite and would’ve loved to have breakfast included. Overall, a relaxing and romantic place to stay – perfect for couples wanting some quiet luxury by the sea.
Stayed 2 nights in Jun 2025