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Moon Palace Nizuc - All inclusive

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club
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Aerial view
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Superior Governor Suite Ocean View - King Size Bed | Terrace/patio
On the beach, white sand, sun loungers, beach umbrellas
Hair salon

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Room service

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Moon Palace Golf Club
    ‪16 min walk‬
  • Xoximilco
    ‪7 min drive‬
  • Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Deluxe Garden View - Kids & Teens Free

8.8 out of 10
Excellent
(52 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

8.6 out of 10
Excellent
(17 reviews)
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

View from room

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the area

Cancun

Beachside getaway.Stay at this Cancun property and you'll be within 2 miles (3 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach is within 12 miles (20 km) and Maya Museum of Cancun is within 16 miles (25 km).

What's nearby

  • Moon Palace Golf Club - 16 min walk - 1.4 km
  • Xoximilco - 7 min drive - 5.6 km
  • Riviera Cancun Golf Resort - 8 min drive - 3.9 km
  • El Rey Ruins - 22 min drive - 16.2 km
  • Delfines Beach - 22 min drive - 16.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • Lobby Bar
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Black Iron - ‬18 min drive
  • ‪Grand Central Buffet - ‬5 min drive
  • ‪Copal - ‬18 min drive

About this property

Moon Palace Nizuc - All inclusive

4.5-star beachfront property near Moon Palace Golf Club
Moon Palace Nizuc - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Moon Palace Nizuc - All inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 709 guestrooms or units
  • 3 levels
  • 34 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Moon Palace Nizuc - All inclusive offers 709 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,840 reviews
The price is CA $409
CA $501 total
includes taxes & fees
Sep 23 - Sep 24
Moon Palace Cancun - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 962 reviews
Rating 8 - Good. 194 out of 962 reviews
Rating 6 - Okay. 84 out of 962 reviews
Rating 4 - Poor. 43 out of 962 reviews
Rating 2 - Terrible. 45 out of 962 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Stayed 9 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing suite and service
Stayed 5 nights in May 2025

10/10 Excellent

amani

Stayed 5 nights in May 2025

8/10 Good

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to an ambassador room which was very large , clean with a wonderful view. The service from transportation, check in, and through out our stay was excellent
Stayed 5 nights in May 2025

8/10 Good

Sindija

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Coming back!

It was overall a brilliant stay would definitely come again! So much to do will not get boring we stayed for 8 days and felt like it wasn’t even enough! Food was so good in the restaurants! The room service food was a bit bland but it would do, but overall great! So many options for food! Services was overall very good and very helpful staff Used the spa the massages were brilliant! The spa was nice too! Rooms were cleaned and mini bar was replenished every day very well! The alcohol dispensers were disappointing as they didn’t dispense much to none. Echo friendly but that meant they only had bar soap for body. Good shampoo and treatment. Pool was never too crowded so much space and wasn’t fighting over a sunbed. Child friendly. The bath in the room as clean and the jets were clean. Golf carts to get around and shuttle buses to lobby to lobby. There are many animals around the resort but clauses no problems. Staff were never pushy for tips which was nice so we could give them in our own time and when we thought they deserved a tip. Pools a mostly clean small debree on the floors but they can’t help that from the tree leaves ect falling in all the time. Cafe was great sweet treats coffee and tea all for free ans good!! Are allowed in the pool at night at your own risk! Overall would highly recommended this hotel for family and friends to go to! Great hotel!
Stayed 8 nights in Apr 2025

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Eduardo JR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort So much fun with lots to do, plenty of shows and games for the family
Stayed 4 nights in Apr 2025

10/10 Excellent

Bledar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Babitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and very relaxing !
Stayed 3 nights in Apr 2025

10/10 Excellent

Cristian

Stayed 7 nights in Apr 2025

10/10 Excellent

Banafsheh

Stayed 4 nights in Apr 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Property was beautiful.
Stayed 3 nights in Apr 2025

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

ROSELI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best vacation ever

My family is in love with this Resort, everything amazing..,
Stayed 2 nights in Apr 2025

10/10 Excellent

YUTING

Liked: Cleanliness, staff & service, property conditions & facilities
It was neat and quiet. It is my first time to Cancun. I am glad I choose this property, maybe The Grand next time.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Moon Palace was phenomenal. I absolutely love everything about this resort. The staff was very very friendly and welcoming. There was plenty of food, restaurants and activities. The grounds and rooms were nice and clean. Alejandro at PePe's was the best. I will definitely be back
Stayed 3 nights in Apr 2025

10/10 Excellent

Eva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, facilities, staff and dining options. Resort was beautiful, well maintained and spotless. Pool staff was the best, so friendly, funny and competent. Would definitely recommend this resort and will return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with my family!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pampered and everything was taken care of. The food is amazing. All the restaurants we tried are so good in terms of food and service. The waiters and waitresses are all attentive and friendly. The resort environment is clean, calm, and family friendly. My family especially enjoyed the wired lounge and mini golf. The only downside is that the resort is far from any form of public transportation. The only way is to take a taxi out, which can be expensive. If there can be shuttles taking us to shopping centers or some tourist spots close by, it will be much appreciated.
Stayed 4 nights in Mar 2025