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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
4.5-star beachfront resort near North Beach

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
Premium Suite with Whirlpool bath
Beach bar
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪72 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(49 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(90 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(85 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom

Double Suite Luxury

  • Sleeps 3

About the area

Isla Mujeres

Beachside getaway.At this Centro - Supmza 001 resort, you'll be within a 5-minute walk of North Beach and Miguel Hidalgo. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Crayola House is within 3 miles (5 km).
View more Resorts in Isla MujeresOpens in a new window

What's nearby

  • Faro de Punta Norte - 1 min walk - 0.0 km
  • North Beach - 1 min walk - 0.1 km
  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 2 min walk - 0.2 km
  • Isla Mujeres Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬3 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Stingray - ‬2 min walk
  • ‪Coco Restaurant And Beach Bar - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬2 min walk

About this property

Privilege Aluxes Isla Mujeres Adults Only

4.5-star beachfront resort near North Beach
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Privilege Aluxes Isla Mujeres Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

  • 124 guestrooms or units
  • 5 levels
  • 6 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 911 out of 1312 reviews
Rating 8 - Good. 237 out of 1312 reviews
Rating 6 - Okay. 94 out of 1312 reviews
Rating 4 - Poor. 42 out of 1312 reviews
Rating 2 - Terrible. 28 out of 1312 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Stayed 4 nights in Sep 2025

10/10 Excellent

William, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, cleanliness and friendly staff!
Stayed 5 nights in Sep 2025

10/10 Excellent

Gary E

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Go for the All-Inclusive upgrade! Go ahead and get at least one level upgrade on the room! Beach Club service was quick and the food was good. Pool service was good too.
Stayed 4 nights in Sep 2025

10/10 Excellent

PATRICIA DELA TORRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location .. right on the beach and also close to all the restaurants and bars. The staff were very accommodating and attentive to all of our needs. The food at breakfast buffet and at the beach club were very good .
Stayed 3 nights in Sep 2025

10/10 Excellent

MICKEY

Stayed 3 nights in Sep 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive to your questions and concerns. Amazing food and incredible showmanship
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Beach
Stayed 3 nights in Sep 2025

8/10 Good

Dayannis Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
Stayed 4 nights in Jul 2025

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to stay here and we love it !! Quiet, clean , nice rooms , awesome food with several dining options . Beach club is great with bar and dining . Service on the beach was awesome and fast . Great location for shopping , short walk to anything !!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Julia Ann Roshelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Alex Morales is an amazingly kind and talented bartender! The beach is wonderful and the local restaurants are heavenly. I can’t wait to come back.
Stayed 8 nights in Sep 2025

10/10 Excellent

Geary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is right in the heart of everything. Staff is super helpful and also remember you year after year.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chantel, Snohomish

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice to meet quality people from all over the world and yet no language barriers. We had a great time without even leaving the Hotel. We booked a Whale Shark excursion and it was so amazing in September. We also released baby turtles and had lovely sunset walks. My husband and I also did a boat Dive and it was beautiful.
Walking distance from Hotel
Stayed 4 nights in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Amenities
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

SOCORRO

Liked: Cleanliness, staff & service, property conditions & facilities
good service.
Stayed 5 nights in Sep 2025

6/10 Okay

Juan

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 5 nights in Sep 2025

2/10 Terrible

Jessica

Stayed 3 nights in Sep 2025

10/10 Excellent

Jaclyn Raven

Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at least 7 or 8 times and this is our favorite resort. I love the location, beach, food and drink, and service. We truly have no complaints about anything at Privilege and we will continue to stay there whenever possible. We love the street view rooms, and love to watch the activity in the city from our balcony. A warning to some....the street view room is louder than the garden/pool view rooms but we don't mind this at all. Thanks to all the wonderful people who make our stay there a terrific one.
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 4 nights in Sep 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing all-inclusive that I have ever stayed at! Most beautiful beach in the world. Calm, baby blue, sparkling and no seaweed! The staff is hospitable, intelligent and hard-working. The rooms are like gorgeous, clean condos. The resort is quiet, relaxing with only 3 restaurants that serve amazing food. There are no kids, no casinos, no discos, just pure relaxation! The food is excellent. The alcoholic drinks are also amazing. I cannot wait to go back! I honestly felt like we were living in luxury and I have never been more relaxed.
Stayed 8 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Isla
Stayed 7 nights in Aug 2025