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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
4.5-star beachfront property near Forum Beach

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Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Premium bedding, free minibar items, in-room safe, desk
Property video
Meeting facility
Couples treatment rooms, sauna, body treatments, facials
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Chac Mool Beach
    ‪8 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.4 out of 10
Exceptional
(8 reviews)
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(38 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(114 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(28 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(122 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cancun

Beachfront retreat .Within a 15-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. Nichupté Lagoon and Chac Mool Beach are also within half a mile (1 km).

What's nearby

  • Chac Mool Beach - 8 min walk - 0.7 km
  • Forum Beach - 13 min walk - 1.1 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Gaviota Azul Beach - 4 min drive - 1.8 km
  • Caracol Beach - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Snack Grand Park - ‬8 min walk
  • ‪Taqueria Los Chachalacos - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Oriental - ‬8 min walk
  • ‪Flor De Sal - ‬8 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5-star beachfront property near Forum Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 180 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

Property Registration Number 005-007-006215/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1275 out of 2340 reviews
Rating 8 - Good. 498 out of 2340 reviews
Rating 6 - Okay. 296 out of 2340 reviews
Rating 4 - Poor. 121 out of 2340 reviews
Rating 2 - Terrible. 150 out of 2340 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Stayed 3 nights in Nov 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Property conditions & facilities
Very nice and modern hotel with very pleasant staff. The beach was magnificent and a major highlight. The food was ok - cooked too oily, sometimes lacked taste and some restaurants served cold food. Overall, the breakfast was nice but the food generally was mediocre, nothing to rave about. The best was the steakhouse. If I visit Cancun again, i’ll try another hotel. However, overall, beautiful hotel aesthetically.
Stayed 6 nights in Sep 2025

2/10 Terrible

jeronimo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I am writing to share my experience during my recent stay at your resort, with the hope that future guests and the management team will take my feedback into consideration. First, I would like to acknowledge the positive aspects of my visit. The facilities at the resort are truly commendable, and the staff throughout the property were consistently helpful and courteous. I especially want to highlight the restaurant Hacienda, where Chef Manuel and his team delivered an exceptional dining experience. Their service and culinary skills were a definite highlight of my stay. However, I must express my disappointment with the quality of food offered at the other dining venues within the resort. Unfortunately, the other restaurants did not meet the standards set by Hacienda. Additionally, the buffet was particularly unsatisfactory and did not reflect the high-quality experience one might expect. Another concern I encountered revolves around the stratification of services offered by the resort. It seems there are two distinct levels of service: the standard “bad” experience, which includes the aforementioned issues, and a “super bad” tier, which requires guests to pay extra in hopes of receiving better comfort and higher-quality beverages. Regrettably, from my perspective, the upgrade did not justify the additional expense, as the overall quality remained lacking. In conclusion, think before you book into this place
Stayed 5 nights in Sep 2025

10/10 Excellent

Shaheed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Nicole M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Trevor Priest

Stayed 3 nights in Sep 2025

2/10 Terrible

Dismayris De

Stayed 3 nights in Sep 2025

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2025

2/10 Terrible

Christian, Scottsdale

Business traveller
Liked: Cleanliness, staff & service
I got bitten by bed bugs. Pictures to prove it. Also the hot water was out lucky it was still warm. The towels dirty and the complimentary water is from the tap. Horrible
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING!! Was great, we did diamond club and was worth it. They reserved times for you which made it easy to make plans around our activities. The staff was amazing, I would put a list of names but I’d have no room. Planning on coming back
Stayed 3 nights in Sep 2025

8/10 Good

Tomiko

Travelled with family
Liked: Staff & service
The property was fine. Reservations for restaurant is not a good look! Shower water preasure was low. Not enough trash cans. Thank you for the experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frandi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay , no complaints . Nice attentive staff , the pool manager Mr Miguel was super helpful . Henry Steak Out Was Awesome . THE SPA IS HIGHLY RECOMMENDED, worth it ‘ will stay here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Javier

Stayed 3 nights in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Staff is amazing! Beach was beautiful. Entertainment is great. Sandra our was amazing! The only complaint from this hotel is the food. It is very very poor quality. We paid for Diamond Club thinking we would get better, but it was not. We tried all of the restaurants. The Italian place was edible. The buffet had a lot of choices, but food was cold. Lunch was just put out and it should have been warm. For breakfast, the bacon was sitting in a pool of grease.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ananda De La

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
catered to me like a princess
Stayed 4 nights in Sep 2025

10/10 Excellent

Jonnita

Stayed 4 nights in Sep 2025

10/10 Excellent

Jonique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 stars across the board. They don’t miss. Diamond club package is a must.
Stayed 3 nights in Sep 2025

6/10 Okay

Florence

Liked: Cleanliness
They too pushy selling time shares.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time here and it’s always a great time! I love how even though it’s a small resort you have plenty of options for things to do and food! The food is also always really good, the 24/7 room service is really nice. I think the only real complaint I have is there’s not a lot of seating around the pool or the beach unless you’re Dimond Club, it would be nice to see more chairs or something for us who don’t really want to pay to upgrade to Diamond Club. We would also love to shoutout Danny, he put together multiple beach volleyball games and was so friendly and we had a great time.
Stayed 5 nights in Sep 2025

8/10 Good

Angeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my friend for my 51st birthday. The staff celebrated me everyday! Cake in the room, decorations, it was amazing! The beach is beautiful, the pools are great, the spa was amazing! Thank you Ashanti for my amazing massage! So much fun on level 18 getting a cabana! Also in every restaurant the food and staff made the evening.
Stayed 7 nights in Sep 2025

6/10 Okay

elita scarlett

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
there was an odor in the hallway and going into our room, i believe because the air conditioning was off in the hallway so thats where the smell was coming from. one time for dinner i ordered a tiramisu cake as it was listed on the menu, and they brought a cookie with whip cream on it. the pasta wasnt cooked good either. i did like the burgers at the sports bar. overall it wasnt bad, and the beach has the most amazing water so to me that was very important as i love swimming
Stayed 3 nights in Jul 2025

10/10 Excellent

Trentia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it here , the butler was lacking , had to ask for decorations for room after they kept askimg what i was celebrating, Esteban and Genesis were great! The rooms were clean and the food was great to me! And i know flavorrrr! The halls were LOUD with cleaning every morning smh. The people on the property kept trying to sell stuff ALL DAY LONG even at dinner smh, annoying . The diamond club was worth it! I was tearing it uppppp ! The food , liq very good. I didnt like that they kept saying the restaurants were booked etc if i needed to change my time because every place we went was almost empty. The steakhouse, Sportsbar and main buffet were the best, especially during NFL season! Elevators were slowww! Had a great time! Ill be back!
Stayed 4 nights in Sep 2025

8/10 Good

Tiffany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Resort presented very well. Our floor within the resort and room did have a “poop/sewer” smell that lingered the entire stay. The smell was not in other floors or areas or the resort. The food was decent and drinks were ok.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

India

Stayed 5 nights in Sep 2025