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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel near Rush University Medical Center in Chicago

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave
Breakfast area
Front of property - evening/night
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, Rush University Medical Center
    ‪5 min walk‬
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Non-Smoking, Microwave And Refrigerator

  • Sleeps 2

Queen Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

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About the area

Chicago

Near West Side stay.Within a 10-minute walk of this Near West Side hotel, you'll find Rush University Medical Center and United Center. Also, University of Illinois Chicago is within half a mile (1 km) and Credit Union 1 Arena is within 2 miles (3 km).

What's nearby

  • Rush University Medical Center - 5 min walk - 0.4 km
  • Union Park - 8 min walk - 0.7 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Credit Union 1 Arena - 13 min walk - 1.1 km

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Queenie's Supper Club & Cocktails - ‬10 min walk
  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪This Little Goat Went To The Taqueria - ‬11 min walk
  • ‪Honey Butter Fried Chicken - ‬10 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel near Rush University Medical Center in Chicago
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Chicago West Loop, SureStay Collection by Best Western.

Smoking is allowed in designated areas at this Chicago hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2016
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Similar properties

Exterior
Crowne Plaza Chicago West Loop by IHG
Downtown Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,083 reviews
The price is CA $187
CA $219 total
includes taxes & fees
Apr 26 - Apr 27
Crowne Plaza Chicago West Loop by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 60612

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

How close is Hotel Chicago West Loop, SureStay Collection by Best Western to the airport?

Hotel Chicago West Loop, SureStay Collection by Best Western is 11.4 mi (26-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on Apr 13, 2026 start from CA $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Hotel Chicago West Loop, SureStay Collection by Best Western.

How close is Hotel Chicago West Loop, SureStay Collection by Best Western to the beach?

This hotel is 4.2 mi (14-min drive) from Ohio Street Beach and 4.9 mi (15-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Hotel Chicago West Loop, SureStay Collection by Best Western offer free breakfast?

Hotel Chicago West Loop, SureStay Collection by Best Western does not offer free breakfast.

Is there a casino at Hotel Chicago West Loop, SureStay Collection by Best Western?

No, there is no casino at this hotel, but Bally's Casino Chicago (5-min drive) is nearby.

What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Chicago West Loop, SureStay Collection by Best Western?

Free parking is not available at this hotel.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a pool?

Hotel Chicago West Loop, SureStay Collection by Best Western does not have a pool.

Does Hotel Chicago West Loop, SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Hotel Chicago West Loop, SureStay Collection by Best Western to downtown Chicago?

Hotel Chicago West Loop, SureStay Collection by Best Western is 2 mi away from Chicago.

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1055 reviews
Rating 8 - Good. 254 out of 1055 reviews
Rating 6 - Okay. 151 out of 1055 reviews
Rating 4 - Poor. 75 out of 1055 reviews
Rating 2 - Terrible. 62 out of 1055 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaiah

Stayed 1 night in Jan 2026

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service room very nice and good house keeping service
Stayed 3 nights in Jan 2026

6/10 Okay

Anthony

Liked: Amenities, property conditions & facilities
Room was nice no problems checking in or out, staff was pretty friendly only problem was my sheets had urine stains on them
Stayed 2 nights in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025

6/10 Okay

Lian

Stayed 1 night in Dec 2025

2/10 Terrible

Dulce

Stayed 1 night in Sep 2025

8/10 Good

Cody

Stayed 2 nights in Dec 2025

8/10 Good

Brian

Stayed 1 night in Dec 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in September for a Lady Gaga concert. Picked this hotel based on it being walkable to the venue, and to a nearby metro station. The hotel was very nice. Room was super small and thankfully I was a solo traveler. The biggest issue with this hotel was parking. It’s first come first served and not a guarantee you’ll get a spot. That was extremely frustrating to have to find your own parking. There is a garage next door but they aren’t open every night for overnight parking so you risk your car getting stuck there. Staff member Sonia did her best to accommodate me with parking since I was staying for multiple nights. She left notes for the next front desk worker to tell them I was next for a spot, and it was ignored and all spots were given away. Again, Sonia was the only one to attempt to make it right. I’d only stay at this hotel again if I was going to the venue for a concert AND I was flying into town. Not worth the stress of parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nichole

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Edwin

Travelled with family
Liked: Cleanliness, property conditions & facilities
nice renovated building near the United Center. walking was convenient to watch basketball game. There were 2 Mexican restaurants nearby and that was it for dining options. The nearby bar was closed by 9:30 p.m. Not much to do in the area. Parking was a bit confusing.
Stayed 1 night in Dec 2025

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service as well as the room was clean and comfortable
Stayed 1 night in Dec 2025

2/10 Terrible

Ariana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, amenities
Good customer service everything was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Rev. William J

Stayed 2 nights in Dec 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2025

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful. The room was very small and had only the bare necessities but the cleanliness of the room was great. The bed was awful! It was like sleeping on a brick. We were so uncomfortable we barely slept. There's no star rating for comfort, maybe there should be one.
Stayed 1 night in Dec 2025

6/10 Okay

Anna

Stayed 2 nights in Nov 2025

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Stay here every time I come to Chicago.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 2 nights in Nov 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room. Great location! Staff were friendly! Coffee was good. Gym was nice and free bottled water was provided.
Stayed 1 night in Nov 2025

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
The 4 stars was for my needs. It was close to the United Center. There was a nice bar & grill down the street and a great Mexican cafe around the corner. The staff was kind, the bed comfortable, and the room clean. If you're picky, this is an old building. The floor was uneven. Some bathroom corners were old and in not great shape. I had a full mattress which probably wasn't an adult size so my toes could hang over the end. But I will stay there again.
Stayed 2 nights in Nov 2025