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Hotel Plaza Cozumel

Property class: 3
3-star hotel near Cozumel Maritime Terminal, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Plaza Cozumel

A hotel entrance with a sign reading "Plaza Cozumel," a covered seating area with a table and chairs, and potted plants around.
A lobby with a sofa, armchairs, a small table, potted plants, a staircase, and framed certificates on the wall.
A rooftop pool with a view of the ocean and a cruise ship.
A hotel exterior with a blue umbrella, lush green foliage, and a sign indicating a Visa payment option.
A hotel entrance with a modern design, featuring a curved ceiling, outdoor seating, and a white car parked nearby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Bar

Explore the area

View in a map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk with a television, a refrigerator, and a painting on the wall.

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(96 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Cozumel

Seaside stay .With a stay at this Colonia Centro hotel, you'll be steps from Cozumel Maritime Terminal and Malecon San Miguel. Cozumel Museum and Central Plaza are also within half a mile (1 km).

What's nearby

  • Central Plaza - 2 min walk - 0.2 km
  • Benito Juarez Park - 3 min walk - 0.3 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Museo de la Isla de Cozumel - 5 min walk - 0.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Guido's - ‬4 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪La Casa del Habano - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk

About this property

Hotel Plaza Cozumel

3-star hotel near Cozumel Maritime Terminal, connected to a shopping center
Hotel Plaza Cozumel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Plaza Cozumel. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1998
  • Full breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with minibars and bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided on request.

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  • Pool
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  • Breakfast available
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

How close is Hotel Plaza Cozumel to the airport?

Hotel Plaza Cozumel is 1.6 mi (6-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza Cozumel?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on Oct 26, 2026 start from CA $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza Cozumel have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Cozumel.

How close is Hotel Plaza Cozumel to the beach?

This hotel is 19 mi (250-min drive) from Playa del Carmen Main Beach and 8.9 mi (22-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Hotel Plaza Cozumel offer free breakfast?

Hotel Plaza Cozumel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Plaza Cozumel?

No, there is no casino at this hotel.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Plaza Cozumel?

This hotel offers free self parking.

Does Hotel Plaza Cozumel have a pool?

Hotel Plaza Cozumel features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 11:00 PM.

Does Hotel Plaza Cozumel have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Cozumel to downtown Cozumel?

Hotel Plaza Cozumel is 1.1 mi away from San Miguel.

Hotel Plaza Cozumel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the rooms were clean, the staff was helpful and the rooftop pool was a vibe. Breakfast was delicious also!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far my favorite non all inclusive hotel to stay at! The rooms and amenities are fantastic! Breakfast and the staff are phenomenal.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, location, staff
Stayed 23 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast and staff. Great place to stay.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel in Cozumel. We stay there often.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very comfortable room, great location, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean rooms Good breakfast included
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here!
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, staff member were nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great beds great and room cold. We would stay here again
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key hotel in an excellent location
Stayed 18 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room with comfy bed. Very friendly staff and an amazing location!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to Centro!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, walking distance to the ferry terminal, numerous restaurtants and stores, and there was a car rental right across the street. The hotel is a bit dated, but very clean and comfortable. It had the best complimentary breakfast that I have ever had, at a hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hotel Plaza Cozumel. The location was walkable to restaurants, shopping, the waterfront, the ferry and the downtown park. The staff was wonderful and friendly. The breakfast was awesome every morning! Would definitely stay here again!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location getting a new elevator soon
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the place was spotless the food was excellent the people serving the food wonderful desk great & helpful
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Love this place!
Stayed 27 nights in Oct 2025