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Hilton Garden Inn London Heathrow Terminal 2 and 3

3.5-star property
Heathrow T2, Hounslow, England 1-855-887-0424
4.2 out of 5
Very good!
See all 35 travelocity Reviews

"This hotel is super convenient for Heathrow terminals 2 & 3. Inside the rooms are small but clean and nice and great for a short stay on your first or ... " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

3.5-star hotel in Heathrow Villages, connected to the airport

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Brunel University. Windsor Castle and Hampton Court Palace are also within 12 miles (20 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. A 24-hour business center, a snack bar/deli, and express check-out are also on offer.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $264* Per night/room 5 May - 6 May

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds (Runway View, High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn London Heathrow Terminal 2 and 3 ratings based on 35 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Terminal 2 and 3

Everyone (16) Couples (5) Family (13)
5 out of 5
Great staff

Posted by , from Miami on 18 Apr. 2024

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Comment from Hotel Management

19 Apr. 2024 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Wilder Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5
This hotel is super convenient for Heathrow terminals 2 & 3. Inside the rooms are small but clean and nice and great for a short stay on your first or last day of a trip. The upstairs bar with a view of the runway is particularly relaxed and pleasant.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Alan Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5

Posted by on 9 Jan. 2024

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Comment from Hotel Management

10 Jan. 2024 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Jaime Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5

Posted by on 8 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Ralph Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5
The perfect Hotel when flying from Heathrow terminals 2 & 3. The only negative is, its confusing as to where to park when checking in.

Posted by on 6 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Ralph Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

4 out of 5
Was difficult to find at 10 p m and hotel did not respond for information by email sent 3 days before. Signage at airport was poor. Hotel was clean and quiet. A good choice for a 14 hour layover

Posted by on 18 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Richard Thank you for feedback, we are glad you liked overall service of hotel. We would like to apologize on signage/directions to get to hotel. As we get lot of feedback regarding signage, we now started sending across emails with direction along with video link on how to get to hotel.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5
The staff went out of their way to help. especially the check-in staff person on duty.

Posted by on 25 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Suzette, Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5
Top class

Posted by , from athens on 16 Oct. 2023

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Comment from Hotel Management

16 Oct. 2023 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Stacy Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

1 out of 5
Despite advertising Complimentary Breakfast, The charge was 52 BP per person! The hotel is not accessible to UBER due to traffic rules. You must walk about a 1/2 mile to pick-up point. The dinner service was poor and rude with insufficient staff for a pleasant dinner. The cost was astronomical.

Posted by , from CRESTVIEW on 13 Oct. 2023

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Comment from Hotel Management

16 Oct. 2023 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Clyde We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

5 out of 5
Hotel was wonderful and the staff outstanding. What I would recommend is to distinguish the name of the Hilton Garden Inn between Terminals 2 and 3 with the other Hilton Garden Inn at terminal 5. Even though we specified the hotel at terminal 2 the Uber dropped us off at terminal 5. We had to take the bus to the correct hotel.

Posted by on 2 Sep. 2023

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Comment from Hotel Management

30 Sep. 2023 by Hilton Garden Inn London Heathrow Terminals 2 &3

Dear Carol Thank you for your great review. At Hilton Garden Inn we work hard to offer high-quality service to every guest. We made sure to share this feedback with our staff give the recognition that they deserves. He was delighted to hear your feedback.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

About the Hilton Garden Inn London Heathrow Terminal 2 and 3

Location Heathrow T2, Hounslow, England TW62GA

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and laundry facilities are also featured at Hilton Garden Inn London Heathrow Terminal 2 and 3. This 3.5-star Hounslow hotel is smoke free.

  • 369 guestrooms or units
  • 14 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (1.1 km / 0.7 mi)
  • Metro station: Heathrow Terminals 2 & 3 Underground Station (0.1 km / 0.1 mi)

Room Amenities

Hilton Garden Inn London Heathrow Terminal 2 and 3 offers 369 air-conditioned accommodations with laptop-compatible safes and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

The Apron Restaurant - Onsite restaurant.

The Apron Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 for adults and GBP 12.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn London Heathrow Terminal 2 Hotel Hounslow
  • Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hotel Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hounslow Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hotel Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hounslow

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.