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Element Ontario Rancho Cucamonga

3.0 star property
3-star hotel near Toyota Arena

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Photo gallery for Element Ontario Rancho Cucamonga

Lobby lounge
Property amenity
Premium bedding, down comforters, pillowtop beds, desk
Exterior
Outdoor pool, open 9:00 AM to 10:00 AM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
900 Via Piemonte, Ontario, CA, 91764
  • Place, Toyota Arena
    ‪3 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪12 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪5 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Studio, Multiple Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 Bedroom (Hearing Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, desk

Studio, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, desk

Studio, Multiple Beds (Hearing Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, desk

Basic Studio, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ontario

Arena District stay.At this Arena District hotel, you'll be steps from Toyota Arena and within a 15-minute walk of Ontario Mills Shopping Mall. Ontario Convention Center and Victoria Gardens are also within 6 miles (10 km).

What's nearby

  • Toyota Arena - 3 min walk - 0.3 km
  • Ontario Mills Shopping Mall - 12 min walk - 1.0 km
  • iFLY Indoor Skydiving - Ontario - 18 min walk - 1.6 km
  • Cucamonga-Guasti Regional Park - 5 min drive - 2.3 km
  • Ontario Convention Center - 7 min drive - 4.5 km

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 13 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Dave's Hot Chicken - ‬9 min walk
  • ‪Jack in the Box - ‬16 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Element Ontario Rancho Cucamonga

3-star hotel near Toyota Arena
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. An outdoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Element Ontario Rancho Cucamonga. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Element Ontario Rancho Cucamonga offers 131 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
Hyatt Place Ontario / Rancho Cucamonga
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very good, 1,007 reviews
The price is CA $160
CA $184 total
includes taxes & fees
Feb 27 - Feb 28
Hyatt Place Ontario / Rancho Cucamonga

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mixer
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Ontario Cucamonga
Element Ontario Rancho Cucamonga Hotel
Element Ontario Rancho Cucamonga Ontario
Element Ontario Rancho Cucamonga Hotel Ontario
Element Ontario Rancho Cucamonga a Marriott Hotel

Element Ontario Rancho Cucamonga Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 962 reviews
Rating 8 - Good. 137 out of 962 reviews
Rating 6 - Okay. 48 out of 962 reviews
Rating 4 - Poor. 31 out of 962 reviews
Rating 2 - Terrible. 41 out of 962 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2025

4/10 Poor

Octavia

Travelled with family
Disliked: Cleanliness, staff & service
They gave us dirty blankets the first room it smelled as if the was spoiled garbage in the room. We got a new room and it was hair in the beds in the shower. We needed blankets for pull out bed and the blankets were dirty stained and hair. There was no bathing towels in room had to ask for the. So that made me think did they even clean the room. So I went to cvs and brought blankets.
Stayed 1 night in Nov 2025

10/10 Excellent

bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location the staff was more than helpful the environment was calm definitely going back
Stayed 2 nights in Nov 2025

8/10 Good

Jesse

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Friendy

Stayed 1 night in Nov 2025

10/10 Excellent

Jeorginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good
Stayed 1 night in Nov 2025

10/10 Excellent

Denarco, SAN BERNARDINO

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good service
Stayed 1 night in Nov 2025

10/10 Excellent

Julisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and great breakfast
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
There was NO HOT WATER for the showers for TWO days! The front desk said the G.M. would contact me, Jerry Guzman. He never did. I contacted Experian since I went through them to book. They called the hotel several times and NO ONE picked up the phone. It just keeps ringing!! I called the front desk girl, Hillary on Thursday evening, and she said they are CURRENTLY working on the boilers but this was not a truthful statement as the morning shift person said they would would be working on the issue the next morning and not the evening before! Also, check in with Mohamad, the assistant Manger was horrible as he said they would let me know when my room was ready. He then left his shift an hour later and two front desk ladies showed up and never communicated that my room was ready. I had to ask and stand in line after I say MANY checking in. This Hotel is ABSOLUTELY TERRIBLE when it comes to customer service and the quality of the stay. HOT WATER is not a luxury, but rather a REQUIREMENT!!! I have asked for my refund and they consistently ignore me. I will be contacting Westin ownership if I do not receive my refund. Experian has also sent an Email to the General Manager, Jerry Guzman, but as of this date, I have no response People have a Choice where to stay. The ELEMENT IS A POOR CHOICE.
Stayed 3 nights in Nov 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025

10/10 Excellent

Rosalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel very clean staff very friendly
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The property and the staff were excellent
Stayed 2 nights in Oct 2025

2/10 Terrible

MIKE, los angeles

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Booked a reservation here because we needed a place to get ready for a concert that we were attending across the street at the toyota arena. The water boiler was out, so no hot water which the front desk forgot to mention when checking in. Once I reported the issue, they stated that a tech was working on the issue and should be resolved within an hour, first lie. Talked to the manager before leaving to the concert, said it would be corrected over night, second lie. Next morning still no shower, fromt desk said they finally have a tech coming in to fix the issue. At this point this reservation was useless, the rooms were dirty and there was no hot water for all the guest the entire time. I have stayed here before and never had an issue with the cleanliness and showers like this. Very disappointed.
Stayed 1 night in Nov 2025

2/10 Terrible

Channing

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We had no running hot water for 2 days.Terrible conditions for the price we paid
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice and let me check in early. Area was nice with plenty to do. The only drawback is that there is construction going on across the street so you'll hear that early am until evening.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Oct 2025

10/10 Excellent

Betsy

Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Liked: Staff & service, amenities, property conditions & facilities
Rooms are always clean and neat
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Edna (Ella)

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very good area. Clean. Everything is nearby. The Toyota Arena is less than one minute walk from the front door of the hotel. Ideal location.
Stayed 2 nights in Oct 2025