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Chelsea Savoy Hotel

2.0 star property
Hotel near 5th Avenue in New York

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Photo gallery for Chelsea Savoy Hotel

Lobby
Free daily on-the-go breakfast
Interior
In-room safe, desk, blackout drapes, iron/ironing board
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
204 W 23rd Street, New York, NY, 10011
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪13 min walk‬
  • Place, Times Square
    ‪19 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(312 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(248 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Heart of New York.A stay at this Manhattan hotel places you steps from Chelsea Hotel and within a 10-minute walk of 5th Avenue. Also, Madison Square Garden is within half a mile (1 km) and Empire State Building is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 13 min walk - 1.1 km
  • Times Square - 19 min walk - 1.6 km
  • Broadway - 19 min walk - 1.6 km
  • Grand Central Terminal - 8 min drive - 1.8 km

Getting around

  • 23 St. Station (7th Av.) - 1 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Taco Bell Cantina - ‬1 min walk
  • ‪Jake's Saloon - ‬1 min walk
  • ‪Vivi Bubble Tea - ‬1 min walk
  • ‪Malibu Diner - ‬1 min walk
  • ‪The Copper Still - ‬2 min walk

About this property

Chelsea Savoy Hotel

Hotel near 5th Avenue in New York
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Chelsea Savoy Hotel.

This New York hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Built in 1992
  • To-go breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Elevator
  • No smoking on site
Chelsea Savoy Hotel offers 89 accommodations with safes and hair dryers. 34-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Chelsea Hotel Savoy
Chelsea Savoy
Chelsea Savoy Hotel
Hotel Chelsea Savoy
Hotel Savoy Chelsea
Savoy Chelsea
Savoy Chelsea Hotel
Savoy Hotel Chelsea
Chelsea Savoy Hotel New York
Chelsea Savoy New York City
Chelsea Savoy New York City
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel
Chelsea Savoy Hotel New York
Chelsea Savoy Hotel Hotel New York

Chelsea Savoy Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1114 out of 2355 reviews
Rating 8 - Good. 829 out of 2355 reviews
Rating 6 - Okay. 298 out of 2355 reviews
Rating 4 - Poor. 79 out of 2355 reviews
Rating 2 - Terrible. 35 out of 2355 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patti

Travelled with family and small children
Liked: Cleanliness
Needs some work. Electrical cords all over it.
Stayed 1 night in Sep 2025

8/10 Good

Genevieve

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The staff were friendly from check-in to housekeeping to the breakfast coffee & pastry assistance. Hotel felt safe and was convenient to transportation (even walking to pizza down the block at midnight). Only downs were the 'cleanliness'- room carpets were suss... Bed was like a hard crib mattress on a plank; so think modest and manageable. Would still book again!
Stayed 1 night in Aug 2025

6/10 Okay

Ahlam

Disliked: Property conditions & facilities
No hot breakfast. Muffins were nice, but not suitable for breakfast. Spots to eat close by.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
This hotel had great location, with easy access to shops, key landmarks, and public transportation. The check-in and check-out processes were smooth, and the staff were friendly. However, I was disappointed with everything else. The hotel had good reviews, but it falls short in many aspects. It’s well-outdated, with many things broken. The bathroom was particularly disappointing. It was outdated with a rusty bath tub, and the lack of maintenance was clearly visible. The first room we had had a bath that was a safety hazard, with paint and enamel chipping that could cause cuts and infections. I requested a change, and the second room was a bit better. Breakfast was also below minimum expectation. We were only given a choice of a cupcake or buns, and coffee or tea. Overall, I cannot recommend this hotel.
Stayed 6 nights in May 2025

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, breakfast limited but bagels and muffins are good
Stayed 3 nights in Aug 2025

4/10 Poor

(Belinda) Claire

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They love to say they have “free breakfast” but it’s gross diner coffee and gross muffins. And they don’t start breakfast until 8am, which is really inconvenient. On one day, the breakfast woman wasn’t ready at 8 because she needed to go upstairs to get her large drink. She came back down at 8:05 and there were about 30 of us waiting to get inside. So yeah, I guess she was the only one that could open the door and stand behind the counter guarding the muffins. Stupid.
Stayed 3 nights in Aug 2025

10/10 Excellent

GARY, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Tge hotel is conveniently located to teansportation and attractuons. Its clise to multiple subway lines, the Highline and a mile from Time Square.
Stayed 2 nights in Aug 2025

8/10 Good

Noah, Seattle

Stayed 1 night in Aug 2025

10/10 Excellent

Sujay

Liked: Cleanliness, staff & service, property conditions & facilities
Decent straightforward hotel for a 2-day work trip
Stayed 2 nights in Aug 2025

8/10 Good

Yuchuan

Travelled with family
Liked: Cleanliness, staff & service
staffs are nice; too noisy!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Skylar

Stayed 1 night in Jul 2025

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities

The only good thing is the location.

My single room was basic but in need of updating; chair had a broken piece with a screw sticking out, the a/c worked but was inconsistent, the hot water never quite got "hot," and street noise was so loud i thought the window was open. The free breakfast consisted of muffins, bagels, coffee and tea. I was too early for check-in, so while sitting in the lobby planning my day, I had to listen to the woman behind the front desk berate her coworker, yelling at him for a solid 10 minutes about a mistake he made. It was embarrassing and unprofessional.
Stayed 3 nights in Aug 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant. The breakfast was very minimal. The rooms were clean. The location is great. However, the windows do not help eliminate any of the outside noise. A bit hard to sleep.
Stayed 2 nights in Aug 2025

4/10 Poor

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot in the heart of Chelsea! Friendly, simple, clean, comfortable. Perfect for our family visit. My only concern was that electrics weren't updated, so not many ports for plugging in devices. But very minor ... would stay again!
Stayed 2 nights in Aug 2025

8/10 Good

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities
The location is the plus for the Chelsea Savoy. The staff is great, and the basic needs are met here. There are lots of international visitors staying here, and it’s a very interesting place.
Stayed 3 nights in Aug 2025

6/10 Okay

Tahoma

Liked: Cleanliness, staff & service
Disliked: Room comfort

Mixed feelings

I thought that the staff were plesant and kept the hotel very clean. However the internet did not function well, and the bed was extremely uncomfortable. It felt like I was.sleeping on a bed of rocks.
Stayed 2 nights in Aug 2025

4/10 Poor

Musashi

Stayed 1 night in Aug 2025

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, staff & service
Conveniently located and more affordable.
Stayed 1 night in Aug 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location!
Stayed 1 night in Aug 2025

6/10 Okay

Vijaya

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

BIRUK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you for awesome service. Keep it up.

Thank you for the breakfast. Our family enjoyed so much. Please keep it up. We planning to stay in your hotel next year for summer.
Stayed 3 nights in Aug 2025

8/10 Good

Lee Ann

Liked: Cleanliness, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025

6/10 Okay

Khushbakht

Liked: Staff & service, amenities
The location is super convenient in terms of taking the subway and having lots of food options around! If you're coming in from Penn Station, it's also a short walk or ride away. The staff was also helpful when I needed to store my luggage for the day. However, the room is pretty dated and carpet definitely hosts a history of old stains. I had to let the shower run for a bit because originally the water was a strange colour. My room faced the street and I could hear a lot of noise late into the night. There is free coffee and bagels/muffins in the morning, but there's no toaster. Good for a short trip, but not sure if I would stay here again.
Stayed 3 nights in Aug 2025