See all properties

Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
3-star hotel near 5th Avenue

Choose dates to view prices

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Exterior
Lobby
Reception
Meeting facility
Premium bedding, desk, laptop workspace, blackout drapes

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

8.2 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

8.4 out of 10
Very good
(70 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

7.4 out of 10
Good
(22 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

8.6 out of 10
Excellent
(200 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

7.8 out of 10
Good
(120 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

8.2 out of 10
Very good
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

7.8 out of 10
Good
(60 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(91 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Terrace/patio

Omni Berkshire Place

Manhattan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,943 reviews
The price is CA $366
CA $480 total
includes taxes & fees
Aug 16 - Aug 17
Omni Berkshire Place

About the area

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star hotel near 5th Avenue
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 22 levels
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Similar properties

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

DoubleTree by Hilton Hotel New York City - Chelsea

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,892 reviews
The price is CA $209
CA $245 total
includes taxes & fees
Aug 3 - Aug 4
DoubleTree by Hilton Hotel New York City - Chelsea

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1308 out of 3056 reviews
Rating 8 - Good. 935 out of 3056 reviews
Rating 6 - Okay. 475 out of 3056 reviews
Rating 4 - Poor. 191 out of 3056 reviews
Rating 2 - Terrible. 147 out of 3056 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Makala

Travelled with partner
It was okay, not our favorite but it did the job. Our room was a lot smaller than it looked online, the bathroom was outdated and the toilet was cracked (needing to be replaced).
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Stayed 3 nights in Jun 2025

10/10 Excellent

NICHOLAS

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 4 nights in Mar 2025

6/10 Okay

antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in the city.
Stayed 3 nights in Apr 2025

8/10 Good

Tara

Stayed 2 nights in Apr 2025

2/10 Terrible

Karolans

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel based on my experience. It was one of the worst stays l've had. The beds were extremely uncomfortable and clearly need to be replaced. The bathroom had peeling paint and was poorly maintained. The property looked nothing like the photos and description online, which was very disappointing. The TV in the room did not work, and the fridge door was broken and barely hanging on. The carpets throughout the room were filthy, with noticeable stains. Overall, the condition of the hotel was far below acceptable standards and needs Serious improvement.
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great near everything only downfall is the breakfast 20 $ bucks for cereal and bagels and an extra 20 for omelets or pancakes is just much but other then that great close stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. All the basics. Elevator can be slow. Nice, accommodating staff.
Stayed 2 nights in Apr 2025

4/10 Poor

Cristoffer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I was expecting a much better experience from a Hilton property, but unfortunately, this stay was disappointing. The service was mediocre at best — staff seemed indifferent and not particularly welcoming. Upon checking in, I noticed the room I was assigned had a noticeable stain and a heavy odor, which forced me to switch rooms. Not the kind of first impression you want after a long day of travel. The overall layout of the hotel also leaves a lot to be desired. The rooms are equipped with extremely heavy doors that slam shut loudly, echoing through the entire hallway. It made it almost impossible to relax or enjoy any sense of peace and quiet. For a Hilton chain, I definitely expected more attention to comfort and quality. I would think twice before booking here again.
Stayed 4 nights in Apr 2025

8/10 Good

Gargi

Stayed 3 nights in Apr 2025

4/10 Poor

yong

Travelled with family
Disliked: Staff & service

Bad experience at check in process

It was horrible. We reached hotel almost midnight to check in but the system was down. As a result, we need to wait for another hour for the technician to reset the system. It was really disappointing such incident could happen at Hilton chain 😢
Stayed 3 nights in Apr 2025

2/10 Terrible

Travis

Stayed 3 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in Apr 2025

8/10 Good

Shea, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderfully kind and attentive to everyone I noticed. Great location- would stay here again for sure.
Stayed 2 nights in Apr 2025

6/10 Okay

Astrid

Travelled with partner
Disliked: Amenities
The great thing about staying here is the location. You are in the flower districts so there’s always movement and beautiful flowers to see and smell every time you walk out of the hotel. You have a subway station on the same block for the 1 train and approximately two blocks away the R train. Unfortunately the experience inside the hotel is different. The check in process was not smooth we had to wait a rather long time for someone to appear in the front desk and there wasn’t much of an apology or a accommodation offered to compensate for this event. The pone in the room wasn’t working to call front desk and whenever you would call you were not met with a friendly or courteous manner. I want to point out who were the employees who were an exception. The employees who attended the dinning area, the kitchen and housekeeping always met you with a smile and great hospitality. Other things to consider, the rooms don’t have a safe, one of the main entrance doors was not working and one of the elevators got stuck while we’re staying.
Stayed 4 nights in Apr 2025

4/10 Poor

Peggy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Found someone's Invisalign in the bathroom.

Worst stay at a Hilton ever. Staff was rude and condescending. Found an Invisalign in the bathroom. Don't ever stay at this Hilton property.
Stayed 4 nights in Apr 2025

6/10 Okay

damarie

Travelled with family
Liked: Cleanliness, staff & service
Ac too loud, we couln’t sleep so we turn it off.
Stayed 4 nights in Apr 2025

10/10 Excellent

Deepen, Northbrook

Stayed 3 nights in Apr 2025

8/10 Good

Krishnan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Apr 2025

10/10 Excellent

Soody, Vienna

Liked: Amenities
Location , employee and having refrigerator and microwave.
Stayed 2 nights in Apr 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here most visits to the city. Great area
Stayed 3 nights in Apr 2025