Park Lane New York

5.0 star property
5-star luxury hotel near Central Park

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Photo gallery for Park Lane New York

Garden
Rooftop bar
Rooftop bar
Ballroom
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
36 Central Park S, New York, NY, 10019
  • Broadway
    ‪10 min walk‬
  • Times Square
    ‪13 min walk‬
  • Rockefeller Center
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Panoramic Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Park Lane)

8.6 out of 10
Excellent
(72 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

7.6 out of 10
Good
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Broadway. Rockefeller Center and Times Square are also within 2 miles (3 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

5-star luxury hotel near Central Park
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1971
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with safes and complimentary weekday newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 75 for adults and USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 907 out of 1557 reviews
Rating 8 - Good. 303 out of 1557 reviews
Rating 6 - Okay. 164 out of 1557 reviews
Rating 4 - Poor. 86 out of 1557 reviews
Rating 2 - Terrible. 97 out of 1557 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Howard, BILTMORE LAKE

Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Stayed 3 nights in Apr 2025

6/10 Okay

Harold, lima

Stayed 4 nights in May 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Douglas

Travelled with partner
Disliked: Property conditions & facilities
Only one of 6 elevators was working. The AC in our room was not working even after an engineer came up.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good services.
Stayed 1 night in May 2025

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service
The air conditioning was broken the entire time I stayed. My room was 78 degrees. I complained and was told they were working on fixing it but never happened
Stayed 3 nights in May 2025

10/10 Excellent

Haining

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and friendly staffs.
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Lane was a nice hotel. The wait for elevators was a little long. But the restaurant was good and the staff was nice
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hot Stay

The staff were great. Unfortunately, the hotel has seen better days. Very long waits for an elevator were common. To the extent that we actually used the stair on several occasions. We later found out that a couple of the elevators were out of service. The room was extremely hot. We were switched to another room that wasn't must better and had to request fans be brought up. This was a common theme with other guests staying at the hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Anna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately, our experience at this hotel was disappointing due to the lack of air conditioning in our room. It was over 80°F inside, making it extremely hot and uncomfortable to sleep. While maintenance did bring us a tower fan, it was nowhere near sufficient to cool the room. For the price point of the stay, we expected basic comforts like functional AC, so this was a letdown. I hope management addresses this for future guests.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

To hot

The room temperature did not work it was uncomfortably hot. I set it to 66 degrees and it would not got under 73. I paid over 600 a night and i will not be returning. It felt way hotter than 73 degrees this is including the blinds being shut. I was so uncomfortable we were sweating so much
Stayed 2 nights in Apr 2025

8/10 Good

Paula

Stayed 2 nights in Apr 2025

10/10 Excellent

Jerry, North Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with the perfect view of Central Park
Stayed 4 nights in Mar 2025

2/10 Terrible

Anna

Travelled with family and small children
My kid was in emergency room with all confirming papers and they still charged me one night cancellation not even suggesting to move the booking.
Stayed 1 night in Apr 2025

10/10 Excellent

simrit

Stayed 1 night in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Laura, Westerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel did not have air conditioning. The room was 80 degrees and miserable
Stayed 3 nights in Apr 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service, no air conditioning, poor internet

There were a lot of things I loved about this hotel, but overall the experience was not good. The service was wonderful, the room was spacious and gorgeous, and the location can’t be beat. BUT they need to warn guests that they do not have air conditioning at certain times of year. I have a chronic illness that is severely exacerbated by heat, and I never would have booked the hotel if I had known the room would be so hot. Staying there made me sick, which is obviously very upsetting, especially at this price point. They bring a fan and tell you to open the windows. The fan is weak and the windows open about an inch, leaving the room extremely hot when it is hot outside and not much better at night. Also, the internet is also awful, so don’t plan any zoom meetings in your room.
Stayed 3 nights in Apr 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Location and staff are excellent, however the guest rooms were 80 degrees the entire stay. 3 star hotel at best.
Stayed 1 night in Apr 2025

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , well located
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but no AC before May!

Enjoyed our stay. The only caveat on comfort was that we were visiting in late April during a period when NYC was quite warm. The hotel had not turned on its AC for the summer season, yet, so our room was quite warm. The hotel sent up a fan to our room to moderate the heat, which was somewhat helpful. (AC would have been better). Otherwise, lovely place. Good bed, pillows, linens, and plenty of space.
Stayed 4 nights in Apr 2025