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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
4.5-star beachfront hotel near Tres Rios Ecopark

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Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkeling, 2 beach bars
Property video
HONEYMOON SUITE
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 outdoor pools

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All-inclusive

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Maroma Beach
    ‪5 min walk‬
  • Place, Virgen Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪31 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪84 min drive‬

Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

9.6 out of 10
Exceptional
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

Beachside getaway.Your stay at this Maroma hotel places you within 6 miles (10 km) of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. Gran Coyote Golf is within 9 miles (15 km) and Mamitas Beach is within 12 miles (20 km).

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Virgen Beach - 5 min walk - 0.4 km
  • El Camaleón Mayakoba Golf Course - 21 min drive - 10.2 km
  • Quinta Avenida - 30 min drive - 19.4 km
  • Playa del Carmen Main Beach - 31 min drive - 19.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Preferred Beach Club - ‬13 min drive
  • ‪El Pajarito - ‬12 min drive
  • ‪Rendezvous Bar - ‬12 min drive
  • ‪Preferred Club Lounge - ‬13 min drive
  • ‪Portofino Restaurant - ‬12 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5-star beachfront hotel near Tres Rios Ecopark
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness center, a garden, and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 149 guestrooms or units
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Property Registration Number 08203073

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 186 reviews
Rating 8 - Good. 26 out of 186 reviews
Rating 6 - Okay. 8 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 0 out of 186 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Alfonso

Stayed 4 nights in Aug 2025

10/10 Excellent

Herald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.
Stayed 7 nights in Aug 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!
Stayed 5 nights in Aug 2025

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janet and Alberto were fantastic. Can’t wait to come back in March.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mykayla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it is a property that should have more exposure. There is nice long clean beaches that has trees and shade. The beach doesn't have waves. Which makes it swimable out front. They have lifeguards. I didnt know that there has activities include like the waterpark, catamaran, and two water pools in the jungle. The food is amazing, you dont sign the room number. No beach vendors. Many a places to drink and eat. Amazing food no buffet.
Cake
Shrimp
Beach view
Stayed 1 night in Aug 2025

10/10 Excellent

Salome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel option in the Riviera Maya!

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort that was not crowded. Excellent dining and food options. Great service.
Stayed 7 nights in Aug 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and service on a gorgeous beach! We will be back!
Stayed 5 nights in Aug 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private and secluded; staff and service top notch and very friendly and accommodating; swim-up suite in bldg 12 is great; over water bungalow w/ butler service is extraordinary; choose your room option iaw your preferences for quiet vs central vs high floor/swim-up vs luxury; property is beautifully maintained; dining options and local sourcing on resort was very good even for off-season; WiFi coverage strong throughout resort; transport to/from airport both shared and private was very helpful esp for first-timers; spa was nice; shows and events were simple and entertaining; excursions were well-managed by team and fun and memorable. A+ highly recommend for all inclusive and adults-only; low-decisions but with plenty of options; and, high-quality food and services for the slightly pickier guests.
Stayed 5 nights in Aug 2025

10/10 Excellent

Zendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Mitchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband would recommend and will be back the staff was so polite and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Amenities, property conditions & facilities
Loved all
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and how accommodating they were. The location was beautiful as well.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jannelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Giovanni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Especially the service from everyone. The food was good! Me being a water drinker, I couldn’t find natural spring water and that’s why I give it 4 stars.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Hawa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Colleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce, KNOXVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is nice. Staff is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce, KNOXVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful relaxing and so accomodating
Stayed 5 nights in Jun 2025

10/10 Excellent

becky

Travelled with partner
Liked: Cleanliness
Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.
Stayed 7 nights in Jun 2025

10/10 Excellent

Eric Todd, ELIZABETHTOWN

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and well maintained. All staffed was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent! Food and drinks were great! We loved out private pool and the inclusive catamaran/snorkel trip. We also loved that we could swim with dolphins just a short walk from our room. 10 out of 10 for sure! Thank you! We will be back!
Stayed 6 nights in Jun 2025