SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Upscale beachfront property with 3 outdoor pools

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Exterior
Property video
3 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Miscellaneous
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly

Explore the area

View in a map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪10 min walk‬
  • Place, Punta Sam Beach
    ‪10 min walk‬
  • Place, Mujeres Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

Captivate Swim-Out King

9.0 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Two Queen

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Delight Ocean View King

9.4 out of 10
Exceptional
(15 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Delight Ocean View Two Queen

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Delight King

8.8 out of 10
Excellent
(16 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

SLS Elite Two Queen

  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

SLS Elite Ocean View Rooftop Two Queen

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

SLS Elite Specialty Suite

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Euphoria Suite King

  • 71 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Euphoria Corner Suite Ocean View King

  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Captivate Swim-Out Family Style two-Bedroom

  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Delight Family Style Two-Bedroom

  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Euphoria Corner Suite Marina View King

  • 97 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

Luxuriate Two Bedroom Suite

  • 232 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Punta Sam

Beachfront retreat .A stay at this Playa Mujeres property places you within 6 miles (10 km) of Ultramar Ferry Puerto Juárez and 9 miles (15 km) of Plaza Las Americas. Langosta Beach and Tortuga Beach are within 12 miles (20 km).

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.8 km
  • Punta Sam Beach - 10 min walk - 0.8 km
  • Mujeres Beach - 2 min drive - 1.4 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 7.7 km
  • North Beach - 45 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪The Deli - ‬11 min walk
  • ‪The Rooftop - ‬14 min walk
  • ‪caprichos villa del palmar - ‬12 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Upscale beachfront property with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 498 guestrooms or units
  • 5 levels
  • 2 buildings
  • 18 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 5 bars or lounges
  • 3 coffee shops
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. Guests can access their rooms with a mobile device.

Property Registration Number 0123005f27c81

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 778 reviews
Rating 8 - Good. 113 out of 778 reviews
Rating 6 - Okay. 61 out of 778 reviews
Rating 4 - Poor. 24 out of 778 reviews
Rating 2 - Terrible. 33 out of 778 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea J

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in Oct 2025

8/10 Good

Nabila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 3 nights in Oct 2025

10/10 Excellent

sugandha

Liked: Cleanliness, staff & service, property conditions & facilities
it was a great experience.
Stayed 5 nights in Sep 2025

10/10 Excellent

GURVINDER

Stayed 5 nights in Oct 2025

10/10 Excellent

Andriy A

Stayed 8 nights in Sep 2025

10/10 Excellent

Lavette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at SLS Playa Mujeres! I had an amazing time at SLS Playa Mujeres! The swim-up bar was my favorite — Enrique made great drinks and was super friendly. Chef Israel at Cleo’s was incredible; the food was fresh, flavorful, and beautifully done. I also loved Twiggy, the poolside restaurant — everything I tried was delicious. The resort itself is gorgeous with stunning views, a relaxing vibe, and an amazing spa. I left feeling completely refreshed and can’t wait to come back!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mauricio, Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Agatha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has all the makings of a five star resort think opportunity to become a hotel that's easily on par with the rosewood on four seasons brand. The food was absolutely outstanding for an all-inclusive. The vibe in the Italian restaurant made me feel like I was in a cute small butt hip restaurant in New York City in Soho. The steakhouse had incredible steaks that tasted like they were freshly grilled on a hot Cole grill. I'm not a big drinker, but I had a glass of wine each night and I was impressed with the house, Merlot. Our server by the pool in our cabana, Eliseo was so happy and nice and did a fantastic job. And general, I would say all of the Wait staff that we had were amazing so helpful. The property itself is absolutely gorgeous. It feels like a tropical getaway with a fabulous Gem, coffee, bar, and juice bar. I love the grounds. There is a lotta walking if you have an injury, it can kind of wear on you. The beach was actually great. Very small white sand with very little seaweed. The pools were fabulous lots of slides for kids. The adult pool had loud music throughout most of the day. I think they need a quiet vibe Pool. The only reason I'm not giving the hotel a five star is because there was some issues with the way the initial manager handled a problem with my room. But once I emailed Hotel management, my issues were handled very well by the manager Xavier. I would definitely return.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tavy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite things about SLS is the landscaping, café, and the restaurant. The landscaping is beautiful, the food is delicious in the café stays open late.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 7 nights in Sep 2025

10/10 Excellent

oleksandr

Stayed 8 nights in Sep 2025

10/10 Excellent

Erica Isoken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic!!!
Stayed 5 nights in Sep 2025

10/10 Excellent

Rona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at SLS Playa Mujeres! The food was next-level and honestly some of the best I’ve ever had at a resort, not just in Mexico. Every meal was delicious and beautifully presented. The staff were amazing, so friendly and helpful the entire time. You can tell they really care about making your stay special. Our room was stunning, modern, super clean, and really comfortable. The whole property has a stylish, luxury vibe without feeling too formal. Would 100% recommend and can’t wait to come back!
Stayed 5 nights in Sep 2025

10/10 Excellent

Victoria, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at SLS was pleasant. Wonderful staff. Great food options. I might return in the future. I recommend this resorts to other travelers.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tomeka, North Little Rock

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great trip! The food was amazing! Very friendly staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Madellyn, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

LeCharia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Sep 2025

10/10 Excellent

Ying Si

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and genuine staff. The property was great for family vacation, many child friendly amenities.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay here. It was our first time leaving the country with our four year old, so we wanted family-friendly and high quality...the property is very much both. The staff were always professional and genuinely hospitable. This was immediately felt when we arrived at the property and got out of our vehicle. Honestly, it was but overwhelming after a long day of flying, but I know they had the best intentions. Our room was excellent with a great view and enough room for the three of us. It was nice having the free mini bar as a VIP perk. I usually avoid that extra cost. I would suggest having bedding for the fold out bed already in the room instead of having to order it from housekeeping, but even that was easy to do from the web app on my phone. All of the restaurants were great, from the breakfast buffet to the food at the beach/pool. I know we went at a more quiet time of the year, but it was great to have the beach and whole sections of the pool practically to ourselves. Both of which were fun and relaxing with convenient food and drink service. We did inevitably forget two things and had to buy them at the onsite stores; the prices were pretty high, but I've seen worse elsewhere. We will definitely return here in the future and I highly recommend this property to anyone looking to relax at a quality resort and not have to think about anything except what time you want to eat and how long you want to be by the water.
Stayed 4 nights in Sep 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
We throughly enjoyed our stay at SLS Playa Mujeres. The resort its self is beautiful. the views were fantastic and food was top notch. Upon arriving we upgraded to the specialty suite on a corner. This included two balcony's, the main one looking out to the ocean and the one on the side had the two person hot tub over looking the marina and more importantly the pirate ship! The room had everything we needed, was nice and cool all the time and was well laid out. I don't think I would change anything in the room, it was great the way it was. In our experience the food in all an inclusive seems to go from terrible to ok but at SLS Playa Mujeres
Stayed 7 nights in Sep 2025

10/10 Excellent

Cong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms great for families but if youre looking to turn up at night this place might not be for you
Stayed 5 nights in Sep 2025

6/10 Okay

Esther

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service needs improvement - many errors when taking restaurant orders and experienced delays/mixups when receiving food, checkin and checkout was slow, time consuming, and hectic (in comparison to another resort experience we had). Resort is still building out some restaurants, so lunch options were limited. Dinner options were also closed on random days so we had to really plan ahead. Overall beautiful place to stay and mostly friendly staff, wonderful place for kids
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachit

Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025