Grand Bay Hotel San Francisco

4.0 star property
4-star hotel near San Mateo County Event Center

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Photo gallery for Grand Bay Hotel San Francisco

Breakfast, lunch, dinner served; pool views
Creator video
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

View in a map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, Marlin Park
    ‪11 min walk‬
  • Place, Hiller Aviation Museum
    ‪18 min walk‬
  • Place, Museum of San Carlos History
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed, Smoking (View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Smoking (View)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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About the area

Redwood City

Redwood Shores stay.Your stay at this Redwood Shores hotel places you within 6 miles (10 km) of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. San Francisco Bay is within 6 miles (10 km) and Facebook Campus is within 9 miles (15 km).

What's nearby

  • Hiller Aviation Museum - 18 min walk - 1.5 km
  • San Mateo County Event Center - 5 min drive - 7.1 km
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 7.5 km
  • Stanford University - 16 min drive - 22.1 km
  • Filoli - 16 min drive - 21.7 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪Local Kitchens - ‬13 min walk
  • ‪Redwood Shores Branch Library - ‬17 min walk
  • ‪Hobee's - ‬15 min walk
  • ‪Mistral Restaurant and Bar - ‬15 min walk
  • ‪Bay Bar - ‬4 min walk

About this property

Grand Bay Hotel San Francisco

4-star hotel near San Mateo County Event Center
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

  • 1 building
  • 421 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 56.85 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.74 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 56.85 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 189 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armando, Long Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel, site, restaurant and bar. Front desk staff could be a bit more friendly especially the gal that checked me in
Stayed 1 night in Aug 2025

2/10 Terrible

Angela, Stockton

Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Travelled with family
Liked: Room comfort
Stayed the night for the Fork and Film event. Nice area, not congested at all, parking is right next to the hotel (30$).
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel / Body Odor in Lobby & Restaurant

Good beds. Good pillows. Great maid service. Great location. The lobby and restaurant smells of body odor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Stayed 4 nights in Jul 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t find binle
Stayed 4 nights in Jul 2025

8/10 Good

Lissette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The manager is beyond amazing; she’s the reason it didn’t feel right. But the room was dirty tho
Stayed 3 nights in Aug 2025

8/10 Good

Wolfgang, El Dorado Hills

Liked: Cleanliness, amenities, property conditions & facilities
Food was very good. The beds were clean and comfortable. Looks like the Merriott hotel chain will probably purchase the location.
Stayed 2 nights in Aug 2025

8/10 Good

Angel

Stayed 1 night in Aug 2025

10/10 Excellent

riley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the surrounding areas can be pretty busy and cause travel times to take much longer than expected. Especially Downtown San Francisco. Having a much quieter, modern, comfortable, and more laid back place to get back to and relax definitely helps. It’s centrally located to multiple popular areas, including the SF airport, Palo Alto/Stanford University, Half Moon Bay, Golden Gate Bridge, etc. I would definitely stay here again if I have a need or desire to return to the region.
Stayed 8 nights in Jul 2025

2/10 Terrible

Melody

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property not far from many stores and resturaunts.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place to visit and good service drinks a little too pricey but good
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica

Disliked: Room comfort

Bed is rock hard

The hotel is located in a quiet area surrounded by businesses. However, it’s also located near a small airport for personal planes and those are very noisy and heard often during the day. Only an Issue for those that sleep during the day. Nice view of lagoon. Convenient self parking. Lobby is very nice, with bar, and cafe. Disappointed with the room, weird musty smell in room. The water pressure in the shower is almost non existent. When the toilet clogged, and a request was made at the front desk for help, no one came to fix the toilet. The mattress is rock hard, with a pillow topper on top. Which is somewhat ok for back sleepers. If you’re a side sleeper you will be in pain. The AC doesn’t work well which forces you to crank the window open. You will hear your neighbors hotel doors slamming shut, constantly. Thin walls. Bedding was clean and white, same with towels. Overall room cleanliness was good. Parking is $30 a night. Overall, for the price it’s decent, but I doubt I will stay here again.
Stayed 2 nights in Aug 2025

4/10 Poor

Cary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The beds were terrible. They both had springs coming up and we went to the chiropractor each day because of it. We’re not able to change rooms. Very loud and when asked two weeks in advance to my stay what room type I would like I sent it in twice and did not receive what I requested.
Stayed 5 nights in Jul 2025

2/10 Terrible

Bernardo

Stayed 1 night in Aug 2025

10/10 Excellent

Gurbhej

Stayed 1 night in Aug 2025

8/10 Good

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are really nice but the bed in our Junior suite was old and saggy in the middle. We complained to the management about the state of the bed and they said oh yeah, we've been hearing lots of complaints about the beds so I think that that is in need of an upgrade. Other than that, it's a nice hotel. It's a little bit worse for wear but they said they were going to do a remodel soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Suraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2025

8/10 Good

Michael J, Pleasanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Bathroom had no fan. Bed was old and too soft.
Stayed 4 nights in Jul 2025

8/10 Good

Gopi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like room size is small for that big property. Staff is very good, location clean and all good
Stayed 2 nights in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful and serene. A perfect place to relax. The walking path was beautiful and the grounds were clean and well kept. The staff was friendly and helpful. I would stay here again.
Stayed 1 night in Jul 2025