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Grand Bay Hotel San Francisco

4.0 star property
4-star hotel near San Mateo County Event Center

Choose dates to view prices

Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Terrace/patio
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • San Mateo County Event Center
    ‪5 min drive‬
  • Filoli
    ‪16 min drive‬
  • Stanford University
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Lake View

View from room

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

View from room

Room, 2 Double Beds, Lagoon View

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ensuite, Lagoon View

Suite, 1 Bedroom, Ensuite, Lagoon View | Living area

Suite, 1 Bedroom, Ensuite, Lagoon View

9.6 out of 10
Exceptional
(7 reviews)
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(37 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

View from room

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Lagoon View

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible

8.2 out of 10
Very good
(16 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Redwood City

Redwood Shores stay.Your stay at this Redwood Shores hotel places you within 6 miles (10 km) of San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. San Francisco Bay is within 6 miles (10 km) and Facebook Campus is within 9 miles (15 km).

What's nearby

  • San Mateo County Event Center - 5 min drive - 6.0 km
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 7.1 km
  • Filoli - 16 min drive - 14.3 km
  • Stanford University Medical Center - 17 min drive - 18.8 km
  • Stanford University - 17 min drive - 15.6 km

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Peacock's Koriander Indian Cuisine - ‬2 min drive
  • ‪Scroll Bar Waterside Kitchen - ‬1 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Chuck's Donuts - ‬3 min drive

About this property

Grand Bay Hotel San Francisco

4-star hotel near San Mateo County Event Center
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

  • 1 building
  • 421 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Bay Hotel San Francisco offers 421 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 527 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 62 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

CHEKIRATH, GREENACRES

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean, super huge, and great customer service from everyone. I enjoyed the lobby bar live music and made a great friend the Spanish bar tender. Juan I believe is his name. Thank you very much.
Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Kailie

Stayed 3 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities, room comfort
Everything awesome except, breakfast dining service. Wait staff inattentive. Talking amongst themselves. Had to get their attention twice.
Stayed 1 night in Mar 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

6/10 Okay

Aphrah

Stayed 3 nights in Mar 2025

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid-for Reservation Not Honored

I booked this hotel for my husband, who was on a business trip in the Bay Area. The room was confirmed and paid for way in advance. On the day of arrival, after spending a day at business meetings and dinner, he arrived at the hotel around 10 p.m. The front desk manager, Ms. Julia Bath, told him that they had given away the room even though it was already paid for. He was given a form letter (which leads me to think this is a regular practice at this place) and told to take a $30 Uber ride to a hotel at SFO, even though his meetings the next day were all in Redwood City. We have been frequent travelers for 30+ years, and this is the first time we have shown up to find our paid-for hotel room unavailable. I am certain that had I tried to cancel the room, they would have charged me for the night regardless. But it is okay for them to double-sell a room that was paid for by a guest. I would stay away from this place unless you are prepared to show up and find that your confirmed room is not available and you need to find another place in the middle of the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeff, SAUSALITO

Stayed 1 night in Mar 2025

4/10 Poor

Louisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Cherie

Stayed 1 night in Mar 2025

4/10 Poor

Ellina

Stayed 2 nights in Mar 2025

4/10 Poor

Terry

Travelled with group
Disliked: Staff & service

$30 for parking???

Good hotel, but charging an extra $30 for parking is ridiculous. Won’t stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

J Stephan, Scottsdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Grand Bay a number of times when traveling to the Bay Area for business. Everything is great in all aspects from the property, the rooms and most importantly the staff.
Stayed 3 nights in Feb 2025

8/10 Good

Antoinette

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Ausia

Stayed 1 night in Nov 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Lake location is great.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Shower didn't drain great. Toilets didn't flush great. Smudges on pillow cases
Stayed 2 nights in Feb 2025

10/10 Excellent

jae, fullerton

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony, Westfield

Stayed 3 nights in Feb 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and location!

We always stayed at this hotel when it was "The Sofi Hotel", but was a bit hesitant because of a couple of so-so reviews, but we decided to give it a try. We were greeted by friendly staff upon entering. We checked in an hour early- No problem as room was ready. The room was very clean and the linens were plentiful. Coffee maker worked great and coffee was good. We were so busy, that we didn't get to try the restaurant and bar, but we'll be back, so next time! The Coffee Shop had excellent coffee and almond croissants! Keep up the good work, it is noticed!
Stayed 2 nights in Feb 2025