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Chateau Victoria Hotel and Suites

3.5 star property
3.5-star hotel near Victoria Harbour

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Property entrance
Lobby sitting area
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(229 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(247 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(67 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

Heart of Victoria.Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hanks On Douglas - ‬4 min walk

About this property

Chateau Victoria Hotel and Suites

3.5-star hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Hotel Grand Pacific
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  • Kids pool
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1811 out of 2580 reviews
Rating 8 - Good. 509 out of 2580 reviews
Rating 6 - Okay. 168 out of 2580 reviews
Rating 4 - Poor. 49 out of 2580 reviews
Rating 2 - Terrible. 43 out of 2580 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Martin, SURREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
With Hotel Grand Pacific best hotel in Victoria, family run, lovely bar, but vista is overpriced and over rated. great Hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A combination of everything really… location was amazing, staff were all fantastic, amenities were too notch. Will absolute stay here again!
Stayed 3 nights in Nov 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Glenn the shuttle driver was amazing. And knowledgeable about the area
Stayed 3 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Very comfortable bed. Easy check in. Excellent restaurant on 18th floor
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly professional staff, very tidy rooms, immaculate lobby
Stayed 2 nights in Nov 2025

8/10 Good

JIHYE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room condition was okay but I found somebody's socks under chair and bathtub was stuck.
Stayed 2 nights in Nov 2025

8/10 Good

Herminia

Travelled with family
Liked: Property conditions & facilities
Hotel is well located. Staff was very polite. Breakfast was not great
Stayed 1 night in Aug 2025

10/10 Excellent

Araceli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Close to main sites, and a very nice friendly, and helpful staff!! Loved it!!😍
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable, quiet, ready early and large. Would definitely stay again. Front desk staff were amazing. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Farrel

Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, beautiful lobby!
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Stayed 2 nights in Nov 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambience, the pool was nice and deep and open late. Unfortunately my son said the he could feel springs in the pull out couch which was thin. He chose to go home and sleep at home the second night.
Stayed 2 nights in Nov 2025

6/10 Okay

raj

Business traveller
Liked: Cleanliness
Room was ok, the AC is loud and noisy . Staff are not ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, well-appointed room, very clean. Beds were comfortable and we had a lovely view from the 12th floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan, Tugaske

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the bed was comfortable and the soaps and linens were lovely. The staff were friendly and the location was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

8/10 Good

Matthew, renton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room but a bit dated. Full kitchen
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was awesome. Highly recommend
Stayed 1 night in Oct 2025

6/10 Okay

Lianne

Liked: Cleanliness, amenities
Disliked: Staff & service
Yes, the room was decent, I asked for a high floor and they put us on 6 with a view of the parking lot, for the same price we paid last time with a water view on the 17th floor...so
Stayed 1 night in Nov 2025

8/10 Good

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the room, and while a bit older, still a nice property that we would stay at again.
Stayed 3 nights in Oct 2025