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Chateau Victoria Hotel and Suites

3.5 star property
Hotel near Victoria Harbour in Victoria

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Indoor pool
Lobby sitting area
Breakfast, lunch and dinner served
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 71 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(215 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(233 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(65 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

Victoria

Heart of Victoria.Within a 15-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Victoria Royal Theatre - 3 min walk - 0.3 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Big Bad Johns - ‬3 min walk
  • ‪Hanks On Douglas - ‬4 min walk

About this property

Chateau Victoria Hotel and Suites

Hotel near Victoria Harbour in Victoria
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Exterior
Hotel Grand Pacific
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  • Kids pool
4.6 out of 5, Wonderful, 3,167 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1764 out of 2515 reviews
Rating 8 - Good. 497 out of 2515 reviews
Rating 6 - Okay. 164 out of 2515 reviews
Rating 4 - Poor. 49 out of 2515 reviews
Rating 2 - Terrible. 41 out of 2515 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Martin, SURREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
With Hotel Grand Pacific best hotel in Victoria, family run, lovely bar, but vista is overpriced and over rated. great Hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Always lovely.somewhat unique hotel in victoria.lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Darien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with hotel or staff. Lovely neighborhood and convenient to waterfront.
Stayed 1 night in Oct 2025

10/10 Excellent

Sadegh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful.
Stayed 1 night in Oct 2025

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, stayed here many times before. There is construction going on nearby so can be noisy, obviously stops around 5.00pm. Good service at the restaurant, long time staff members.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the room was clean and comfortable. Location is great and in walking distance to everything. Staff are amazing, we left an item behind and they found it for us and were so helpful. We will definitely stay again when we return to Victoria.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem close to harbour

Clean hotel all round, good bar and catering facilities walking distance to harbour front and shops
View from the restaurant
Breakfast for one!!
View from the restaurant
View from the restaurant
Stayed 2 nights in Oct 2025

6/10 Okay

Christina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room is cleaned and the room size is acceptable where it’s not too small. This location is only a few blocks away from the waterfront. We arrived on the 9th of October and it is raining and cold so we only stayed for the night and left the next day. I would prefer to visit Victoria between June -August but not October.
Stayed 1 night in Oct 2025

10/10 Excellent

Casey

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall good but the outside areas around rooms are disgusting looks like mold everywhere… Great location and room layout though.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Front desk staff very friendly as was the shuttle driver. Comfy bed. Room was rather plain and austere. Tiny bathroom. Good central location and the shuttle service was greatly appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
The rooms are a bit run down. Rips in the couch, wallpaper peeling. A few other areas could use attention. Staff was extremely friendly and helpful. Clive’s was great for cocktails. We never ate in the restaurants. Did not use the pool.
Stayed 3 nights in Oct 2025

8/10 Good

Sydni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, quick walk to nearby restaurants, downtown area and legislative grounds.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable Staff were extremely helpful, very friendly Highly recommend to everyone
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building feels a little dated but the location is great, our suite was clean and spacious, the bed was comfy and the staff couldn’t be more pleasant. We enjoyed drinks in the lounge and a delicious breakfast at Vista 18. Supporting a locally-owned business is a bonus. Highly recommend!
1 bedroom queen suite
Short rib hash
Stayed 2 nights in Oct 2025

6/10 Okay

Mingqian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean, staff were amazing! Great location, everything was walkable. Transit close by.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel! The staff were so helpful and friendly. The pool & hot tub were perfect and the breakfast was delicious. Will stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, spacious rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay , highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location and great fitted rooms.
Stayed 1 night in Oct 2025

6/10 Okay

Rosemary

Disliked: Staff & service
We have stayed at this hotel before but were upgraded to a suite (Albeit in need of redecorating) so it came as quite a shock to have a tiny bathroom. We did not enjoy being charged twice for our rooms!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2025