Book a hotel near Arrecifes de Cozumel National Park, Cozumel

"The kids pool and play park was not functioning or working properly. We did not know when we arrived that there had been a fire which took out multiple buildings, and has not been remediated in over three years. It was sad that there was such a limited booking availability for the alacarts. "

"Room smelt like sewage for most of our trip… wish it had a walk in beach area. But overall love this hotel!"

"Great Location in Cozumel, Staff very friendly and attentive to the details. Facilities very clean and beach is just great. Far away the best hotel in Cozumel. We have more than 20 years visiting the hotel during our trips to Cozumel."

"We were not notified at all that there would be construction going on during our stay. While on the beach we were literally less than 20 feet away from construction so while we are trying to relax on the beach all we can hear are LOUD power drills, slamming of wood, etc. It was anything BUT relaxing. And one of the nights we stayed the construction and loud power tools were still going at 10:00 PM at night. I was shocked that they were still working and shocked that the resort would allow that sort of disruption to happen so close to paying customer's rooms. We did not receive daily house keeping and sopent our last day on the resort with zero towels in our room and we did not even bother to ask the front desk because anything you ask for, if you don't have to ask twice, you have to wait an hour plus for. Also the view from my room was another wall and some of the pool. Less than desirable but we did not opt to pay for a certain view, so."

"Yes the staff was excellent. "

"We had a great star at this resort! The staff were amazing (shoutout to everyone that works here)! The pool and beach were fantastic, however I do have a major complaint - they need more sand on the beach volleyball court. Multiple people were smacking their knees and toes off of cement as there was the tiniest layer of sand over concrete. It’s been 4 days and my knee is still disgusting and won’t heal and it’s been cleaned and take care of properly. The food was good, but I was disappointed with how the smokehouse restaurant only had Americanized type food. We were excited for a nice steakhouse type (something more authentic, but pub style food) Resort was beautiful. A little confusing to get around at times, but it was a fun challenge at first Rooms are nice, but the bathroom has no fan or windows that open - you can hear everyone doing their business in there and it smells up the whole room. Not having windows that open also caused our stuff to be damp and musty smelling. Beds are comfy "