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"Staff was very attentive and excellent"

"I'm glad I take this hotel this hotel was so clean and luxurious. The staff members were so polite and professional. I would definitely recommend this to all my family and friends"

"Hotel staff were kind and professional. Hotel was clean. Breakfast was delicious with many items. Location was ideal , close to the lakes and a 15 min walk to the old quarter. "

"Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price. "

"Very clean and nice"

"I had a wonderful stay in the Club Room at the Daewoo Hotel Hanoi, and it truly exceeded my expectations. This is my 7th or 8th stay with them in the club room. From the moment I arrived, the service was warm, professional, and attentive. The check-in process was smooth, and the staff made me feel genuinely welcomed. The Club Room itself was spacious, well-appointed, and very comfortable, with elegant décor and great views of the city. The bed was exceptionally cozy, and everything—from cleanliness to in-room amenities—was thoughtfully prepared. One of the highlights of the stay was access to the Club Lounge. The atmosphere there was perfect for both relaxing and informal meetings. The selection of breakfast, afternoon tea, and evening cocktails was impressive, with a good mix of local and international options. The staff in the lounge were especially courteous and attentive, always ready to assist with a smile. The hotel’s facilities, including the pool and fitness center, were well-maintained and added to the overall experience. Its location is also very convenient, making it easy to get around Hanoi. Overall, my stay at Daewoo Hotel Hanoi was comfortable, relaxing, and memorable. I would highly recommend the Club Room experience to anyone looking for a premium stay in Hanoi, and I look forward to returning again."