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Casa Caribe Cancun

5.0 star property
5-star hotel near Ultramar Ferry Puerto Juárez

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Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Beach/ocean view
Garden
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Place, Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Place, Gran Puerto Pier
    ‪3 min walk‬
  • Place, El Niño Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 70 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 100 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Cancun

Puerto Juarez stay.With a stay at this Puerto Juarez hotel, you'll be steps from Ultramar Ferry Puerto Juárez and Gran Puerto Pier. Also, El Niño Beach is within half a mile (1 km) and Séptimo Día Adventist Church is within 2 miles (3 km).

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 km
  • Gran Puerto Pier - 3 min walk - 0.3 km
  • El Niño Beach - 13 min walk - 1.1 km
  • Museo Iconografico de la Carrera Panamericana - 7 min drive - 4.2 km
  • Puerto Cancun Golf Course - 9 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪La Plaza - ‬8 min walk
  • ‪Mi Lucrecia - ‬3 min drive
  • ‪World Café - ‬3 min drive
  • ‪Barracuda - ‬9 min walk

About this property

Casa Caribe Cancun

5-star hotel near Ultramar Ferry Puerto Juárez
As a guest of Casa Caribe Cancun, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Casa Caribe Cancun also features tour/ticket assistance, a garden, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 6 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 123 out of 313 reviews
Rating 8 - Good. 73 out of 313 reviews
Rating 6 - Okay. 47 out of 313 reviews
Rating 4 - Poor. 23 out of 313 reviews
Rating 2 - Terrible. 47 out of 313 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Maryam

Disliked: Cleanliness, amenities, property conditions & facilities
You cant lock the doors from inside and it was really stressing me out. I couldn't sleep properly at all.
Stayed 4 nights in Oct 2025

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Only there for a short time but the pool and surrounding areas were dirty and not well maintained
Stayed 1 night in Jul 2025

10/10 Excellent

Maria M.

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 it’s
Stayed 5 nights in Sep 2025

6/10 Okay

Jose, Duncan

Travelled with group
Disliked: Property conditions & facilities
The property looks very rustic, but it could really improve on updating the rooms. The structure looks nice from the outside, but they should improve the rooms, and the stay would be much better.
Stayed 5 nights in Sep 2025

8/10 Good

Gautam, Flemington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water is salty to take shower
Stayed 3 nights in Sep 2025

8/10 Good

Gautam, Flemington

Stayed 2 nights in Sep 2025

2/10 Terrible

Valerie R

Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed the pictures are outdated the room was duaty, smelly, not hot water, no working lights in the living room and no one came to repair will never return to this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

john

Stayed 1 night in Aug 2025

8/10 Good

Vicente

Clean
Stayed 1 night in Jul 2025

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose another hotel.

The hotel is run down . The room was damp and smelled terrible.No bath towels only pool towels for pool.The bed was hard . Defiantly would not stay there again. Just spent one night and couldn’t wait to leave.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Jul 2025

10/10 Excellent

ELI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita un poquito de mantenimiento .
Stayed 5 nights in Jul 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that clean and the pictures of the hotel is misleading. Also we stayed for 5 days in which they never change out towels or anything. Lastly the ac unit barley worked.
Stayed 4 nights in Jul 2025

6/10 Okay

Osama

Travelled with family
Disliked: Staff & service

Improve Beach and breakfast

The hotel had a private pool and a beach front, the beach can use a lot pf cleaning and weed removal. The breakfast included in the booking was very poor and low quality.
Stayed 2 nights in Jul 2025

6/10 Okay

Verena

Stayed 1 night in Jun 2025

6/10 Okay

Mere

Disliked: Cleanliness, property conditions & facilities
Roomwas perfect latge enough but the bad sheets are not very clean ac works very well not towls in the room tv works very well doors lock nicely
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was really fast and easy. The location was good for walking. Lots of delicious restaurants in the area. The pool was refreshing. Our suite was spacious and comfortable. We will be staying again.
Stayed 1 night in Jun 2025

4/10 Poor

Karen, Elmwood Park

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place has a nice view to the sea and my children enjoyed the pool, however, the interior of each room needs remodeling and maintenance. I rented 2 room and in one the water from the shower had a rotten egg smell and the other room didn’t have hot water. Humidity smell was in one of the rooms. Faucet was loose. I killed 2 roaches. Needs more cleaning and discard old silverware.
Stayed 5 nights in Jun 2025

2/10 Terrible

Nilanchal Bhagaban

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace. No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands. The leaving room was dirty with dust in the floor and tables and kitchen top. The only good thing is the hotel has pool facing sea side. I dont recommend this hotel to anyone
Stayed 5 nights in Jun 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Octavio

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service
This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, amenities
Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.
Stayed 3 nights in Apr 2025

2/10 Terrible

Arun K

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets are rusted. Bugs in room.
Stayed 4 nights in Apr 2025