4.4 out of 5

" We selected this hotel for our last night of vacation for its proximity to the airport and the included 24 hour airport shuttle as we had an earl ... " More

By a verified traveller on Sun 29 Apr 2018

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Hotel Description

3.5-star hotel near Ventura Park Cancun

Close to airport

You'll be within 3 miles (5 km) of Parish of the Risen Christ and 6 miles (10 km) of Ventura Park Cancun with a stay here. Xoximilco and Cancun Country Club are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, express check-in, and free airport shuttle. Enjoy the fitness center and perks like free self parking and a free beach shuttle.

Free Internet, flat-screen TVs

The 200 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include coffee/tea makers, free newspapers, and free bottled water.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$73* Per night/room 2 Sep. - 3 Sep.

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Courtyard By Marriott Cancun Airport ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard By Marriott Cancun Airport

Everyone (13) Couples (2)
4 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Excellent staff service, terrific food in restaurant. Location convenient to airport with shuttle service but far from city sights & beach area.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Excellent restaurant! Shuttle service from airport was a very long wait!!

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
The Service was outstanding. The Food was delicious. The hotel was safe.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by BORTEGA

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5 out of 5
Convenient to/from airport with free shuttle. Food at restaurant was delicious. Staff courteous and friendly.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by bo

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5 out of 5
Very nice, clean hotel. Well worth the money if stayiing here due to early or late airline arrivals or departures

Posted by on 1 Feb. 2019

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Comment from Hotel Management

2 Feb. 2019 by BO

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5 out of 5
We selected this hotel for our last night of vacation for its proximity to the airport and the included 24 hour airport shuttle as we had an early flight out. We checked in easily and quickly on 4/26/18. The room was as expected. It was clean and the bathroom was as well with nice smelling toiletries. In fact, it was so clean that the cleaner smell was a bit strong. Also, the floor felt a bit greasy from cleaner residue. However, I will not complain about extra cleanliness! We needed dinner so we went to the on site restaurant. It exceeded our expectations! The restaurant is an open area off the lobby and has a nice upscale look. There was a covered outdoor area but it was rainy and although others were out there, we preferred to stay inside. Our waiter was one of our favorites of our whole trip! He was very sweet and respectful, even putting our napkins on our laps. My daughter loved that he called her “senorita” each time he served her. I wish I remembered his name because he is an asset to their hotel. The menu was varied and our food was delicious. My teens both had pasta carbonara and said it was one of their favorite meals all vacation. I had fish tacos and my husband had a burger. Both were delicious. Checkout was quick at 4:30a.m. and the shuttle came promptly as scheduled. It was comfortable and quick to the airport. I would recommend this hotel for the night before your flight.

Posted by , from New Hampshire, U.S. on 29 Apr. 2018

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Comment from Hotel Management

29 Apr. 2018 by Blanca Ortega

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. Your input is very valuable and instrumental for the continuous improvement of our services thank you for your nice comments about our staff and food quality. We hope to serve you again whenever your travels bring you back to Cancun. Regards

4 out of 5

More than adequate

This hotel is a little dated but perfect for island travelers who just need a decent place to stay overnight on their way to/from Cozumel or Isla Mujeres. The free, round trip airport shuttle is really handy in a place that could otherwise be overwhelming. Just exit the airport and find the shuttle. It runs every 30 minutes. Restaurant, bar, and pool are nice, too.

Posted by , from Kansas on 5 Jul. 2017

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3 out of 5

Outdated but decent for a few days.

Pros: Close to airport.
Cons: Updating the rooms and bathrooms.
Booked this as I needed to stay the night in Cancun before a early flight the next day. Close to the airport so this was my main reason for booking. Room was outdated, it was cleaned pretty okay but there was some dust in the bathroom and water stains that probably couldn't be taken out as the hotel is older. A bit over priced for how outdated the rooms are, would definitely not stay here if I were staying in Cancun for a week or so as there are newer, nicer options in the same price range.

Posted by , from OK on 12 Jun. 2017

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4 out of 5

First Stay in Cancun

Pros: Office center, laundry facilities, pool, restaurant
Cons: Some of the rooms are dingy, smelly, subpar as noted above.
Location: We didn't venture out too much as the front desk staff didn't give us much info about surrounding places. There was a Subway/convenience store nearby
We stayed two times at this hotel, once at the beginning of our trip and once at the end before leaving Mexico. The first stay the room was nice, the second was sub par except for the beds. The fridge was barely a fridge, the A/C barely worked, it smelled musty and the desk had paint on it from a touch up paint job. The first stay they had our reservation and the second they couldn't seem to find it, even though I had the confirmation from Travelocity. They were inconsistent with their exchange policy for money. I bought something with a 20 bill and they gave me change and my husband went to buy something and they wanted to see his passport to exchange the 20.00 bill he had. The restaurant was good both times as was the breakfast buffet..........it would have been nice to have that included as part of the stay considering the room was quite spendy. The airport shuttle was a nice bonus and it was timely and quick both times we used it. Kudos for that. The pool was nice and had good hours of operation. Laundry facilities were a nice thing too and they supplied the soap! I'd recommend this hotel to others with the caveat that they throw in the buffet for breakfast as a bonus!

Posted by on 4 Apr. 2017

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Comment from Hotel Management

13 Apr. 2017 by Martin Trejo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. Your input is very valuable and instrumental for the continuous improvement of our services thank you for your nice comments about our staff and food quality.

About the Courtyard By Marriott Cancun Airport

Location Blvd. Luis Donaldo Colosio, Km. 12.5, Cancun, QROO 77560

Property Features

Courtyard By Marriott Cancun Airport offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Event space at this hotel measures 2852 square feet (265 square meters). The business-friendly Courtyard By Marriott Cancun Airport also features multilingual staff, a garden, and coffee/tea in a common area. A roundtrip airport shuttle (available 24 hours) and a beach shuttle are free. Free self parking is available. This 3.5-star Cancun hotel is smoke free.

  • 200 guestrooms or units
  • 4 levels
  • 2852 sq ft of conference space
  • 265 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Courtyard By Marriott Cancun Airport offers 200 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

El Henequen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests should call the hotel upon arrival at the airport for directions to the designated pick-up area for the complimentary airport shuttle. The hotel will not offer compensation or reimbursement to guests who use other transportation services.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Cancun Airport
  • Courtyard Marriott Cancun Airport
  • Courtyard Marriott Hotel Cancun Airport
  • Marriott Cancun Airport
  • Marriott Courtyard Cancun Airport
  • Cancun Courtyard
  • Courtyard Cancun Hotel Cancun
  • Courtyard Marriott Cancun Airport Hotel
  • Cancun Courtyard

You should know

  • Courtyard By Marriott Cancun Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.