Heart of Cancun.At this Downtown Cancun hotel, you'll be steps from Benito Juarez Municipal Building and within a 15-minute walk of Ceviche Square. Also, Las Palapas Park is within half a mile (1 km) and Mercado 23 is within 2 miles (3 km).
What's nearby
Las Palapas Park - 6 min walk - 0.6 km
Plaza 28 - 16 min walk - 1.4 km
Plaza Las Americas - 5 min drive - 1.8 km
Puerto Cancun Marina Town Center - 5 min drive - 1.8 km
Ultramar Ferry Puerto Juárez - 10 min drive - 3.9 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Restaurants
The Healthy Place - 2 min walk
Amarula - 4 min walk
Zereno Cafe - 2 min walk
WANI - 4 min walk
El Socio Naiz - 1 min walk
About this property
Enigmatic Hotel Experience
4-star spa hotel near Puerto Cancun Marina Town Center
Enigmatic Hotel Experience offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.
Barbecue grills, tour/ticket assistance, and a garden are also featured at Enigmatic Hotel Experience.
This 4-star Cancun hotel is smoke free.
13 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Garden
BBQ grill(s)
Computer for guest use
No smoking on site
Microwave in a common area
Refrigerator in a common area
Water dispenser
Bar or lounge
Dining venue
Enigmatic Hotel Experience offers 13 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually decorated. Bathrooms include showers. Housekeeping is provided daily.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily.
Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 12.50 per person
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Designer stores
Full-service spa
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
More
Air conditioning
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 1000 per stay
Service fee: USD 2 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately USD 12.5 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.
We should mention
Pool access available from 9:00 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.