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"Property is starting to get old and it looks like workers are very unhappy to be there. It was always "their Pleasure" to get you things in the past b
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At this Zona Hotelera resort, you'll be well placed to visit Cancun Convention Center and Gaviota Azul Beach, both within a 5-minute walk. Forum Beach and Chac Mool Beach are also within half a mile (1 km).
All-inclusive
A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive resort. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free full breakfast and free valet parking.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 602 guestrooms also offer free WiFi and balconies. Other amenities include free wired Internet, 24-hour room service, and plasma TVs with cable channels.
Grand Fiesta Americana Coral Beach Cancun - All Inclusive ratings based on 44 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Grand Fiesta Americana Coral Beach Cancun - All Inclusive
Everyone (20)Couples (10)Family (9)
3 out of 5
Property is starting to get old and it looks like workers are very unhappy to be there. It was always "their Pleasure" to get you things in the past but that has changed since our last visit. The hotel is also very eager to charge you as much as possible for every little thing ! Better options out there now for sure ! Very disappointed. It was our 10th visit and more than likely our last.
Posted by B&R, from Ohio on 1 Mar. 2020
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Comment from Hotel Management
4 Mar. 2020
by Edgar Novelo
Thank you for your review regarding your stay. Please accept our sincere apologies, we understand that in this occasion you did not have a hundred percent positive experience with us.
We’re sorry that you were disappointed with the attitude of some of staff, we are constantly being trained in order to offer the best possible service and your input will be shared with our team. Also, I've shared your review with Human Resources department.
We hope that you'll give us another opportunity and that you will stay with us again the next time you visit Cancun.
5 out of 5
Posted by a verified traveller on 21 Jan. 2020
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Comment from Hotel Management
21 Jan. 2020
by Edgar Novelo
We appreciate your five-star rating!
We look forward to hosting you again.
4 out of 5
The property was decorated very nice for the holidays. Staff was pleasent and helpful. However, the other guests and their obnoxious children put a serious damper on the holiday. The staff did what they could... but serously. These people had no control over their heathens.
Posted by Bart, from Baltimore on 22 Dec. 2019
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Comment from Hotel Management
23 Dec. 2019
by Edgar Novelo
We appreciate your comment about your recent stay with us. We are happy to know that you enjoyed the service provided by our staff. On the other hand, we are sorry for the inconvenient you had with other guest’s children, usually due to the shape and size of the hotel we have no situations like the one you described.
We look forward to hosting you on your next visit to Cancun.
5 out of 5
We LOVED the hotel and staff were AWESOME! Thank you for making my wife's birthday a special week and we will definitely be returning with our family!
Posted by a verified traveller on 3 Dec. 2019
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Comment from Hotel Management
3 Dec. 2019
by Edgar Novelo
Thank you for taking the time to comment. It is great to read that you chose to stay with us to celebrate your my wife's birthday! We are happy to know that we exceeded your expectations.
We hope to see you soon at Grand Fiesta Americana Coral Beach Cancun!
4 out of 5
It's a good place to stay, beautiful ocean view from the room, services are also good.
Posted by a verified traveller on 14 Nov. 2019
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Comment from Hotel Management
15 Nov. 2019
by Edgar Novelo
Thank you for your wonderful review!
We look forward to your next visit to our oasis in Cancun and hope to have the pleasure of welcoming you again very soon!
5 out of 5
Very Clean, whatever you need is done promptly. Wish complimentary coffee was available during morning hours.
Posted by a verified traveller on 28 Oct. 2019
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Comment from Hotel Management
28 Oct. 2019
by Edgar Novelo
Thank you for your review. It is our pleasure to know that you find our hotel pleasant. We’ve paid attention to your suggestion.
We look forward to hosting you again the next time you're in Cancun!
4 out of 5
I lost an item that i place on my hotel bed after checking in and deciding to go out to eat. I came back to the hotel room and saw my item wasn't where i put it but instead there was a welcome kit on the same bed and bed slippers by the foot of the bed . I spent the whole trip looking for my item because it costs alot and i didn't wanna think that someone would come in the room while i was out to takw something. I still couldn't find item. I want to fromt desk to see if house keeper maybe found it and they didn't. Now im upset because i just check in and rest my stuff on the bed only to come back and its gone!! But someone was in the room from the looks of it.
Posted by a verified traveller on 19 Oct. 2019
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Comment from Hotel Management
21 Oct. 2019
by Edgar Novelo
Thank you for taking the time to comment. We are concern about your comment on the loss of your item. How can we contact you directly? So, our Security Manager can help us in the Lost and Found department.
4 out of 5
Great property! Very very clean and safe for families.
Posted by a verified traveller on 23 Sep. 2019
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Comment from Hotel Management
23 Sep. 2019
by Edgar Novelo
Thank you for your kind words, we are happy to read you enjoyed our family oriented resort.
We look forward to welcome you in the near future!
5 out of 5
Posted by Jorge on 23 Sep. 2019
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Comment from Hotel Management
23 Sep. 2019
by Edgar Novelo
Thank you very much for our kind rating,
We look forward to welcome you in the near future!
4 out of 5
The hotel was beautiful. When we booked, we wanted all inclusive. We get there and learned Grand Fiesta isn’t all inclusive although it says it is in their description. In order to get all inclusive you have to specify U by Grand Fiesta. Super complicated. So upon arriving, I had to cancel my initial reservation and rebook which was now $2500 more, I contacted Travelocity since an agent booked it for me and they agreed to reimburse me the difference. I was stressed the whole vacation but Travelocity came through on their promise and reimbursed me the difference since the mistake was made by their agent. A huge shout out to Travelocity for EXCELLENT costumer service. Shout out to “Becca” at Travelocity too! Super nice super apologetic. Resort is pretty boring. No entertainment. Just pool, food. It’s a nice place if a you want to do is relax and meditate. It is really quiet. I wouldn’t suggest bringing kids either although the kids club is AMAZING. My kids were bored quick. Beware of the package they will try to sell you. Some 40yrs contract that costs $45,000 USD. They have. 5yr one for $12,000 USD. They claim it’s a 30min presentation but it ends up running almost 2hrs of trying to bully you into signing up. They don’t understand “I don’t want to be tied Into a contract or loan” Staff is super pleasant, friendly and they work around the clock. Please tip the staff if you can they are amazing!!! Will we come back? Maybe when we are 65/70. It’s a senior citizen resort IMO.
Posted by Giselle_Flawles, from Illinois on 17 Sep. 2019
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About the Grand Fiesta Americana Coral Beach Cancun - All Inclusive
Grand Fiesta Americana Coral Beach Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 5 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 3 poolside bars, a swim-up bar, and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Cancun resort.
602 guestrooms or units
12 levels
5 dining venues
3 bars by the pool
2 coffee shops
Full breakfast (free)
Swim-up bar
Bar or lounge
Kid's club (surcharge)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Terrace on the roof
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Children's pool
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free valet parking
Transport
Airport: Cancun Intl. Airport (CUN) (25.1 km / 15.6 mi)
Property shuttles: Airport drop-off
Parking: Free valet parking
Room Amenities
Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Private balcony
Deep soaking tub
Minibar
In-room dining (24 hours)
Plasma television
Cable channels
Premium channels
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free full breakfast daily from 6:00 AM to 11:00 AM.
Le Basilic - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Isla Contoy - This restaurant specializes in seafood and serves lunch and dinner. Open select days.
Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Viña del Mar - This restaurant specializes in international cuisine and serves brunch and lunch. Reservations are required. Open select days.
24-hour room service is available.
Spa Services
Sauna in spa
Spa tub in spa
Steam room in spa
Couples treatment rooms
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Outside food and beverages are not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Periodic temperature checks are conducted on staff and guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Events/parties not allowed
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Debit cards
Number of children who can stay free - 2
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Sanitation services: USD 1.50 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 43.25 per person
Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Grand Fiesta Americana Coral Beach Cancun Hotel
Grand Fiesta Americana Coral Beach Cancun
Grand Fiesta Americana Coral
Grand Fiesta Americana Coral Hotel
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach Cancun Resort Spa
Grand Coral Beach Cancun
Grand Fiesta Americana Coral Beach Cancun Resort
Grand Fiesta Americana Coral Resort
Grand Fiesta Americana Coral Beach Cancun
Grand Fiesta Americana Coral Beach Cancun - All Inclusive Resort
Grand Fiesta Americana Coral Beach Cancun - All Inclusive Cancun
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
