4.6 out of 5

"We have been staying here for 20+ years. Unbelievable staff, great property. It’s our home away from home! Love the Grand Club and recommend the up ... " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

5-star beachfront resort near Tortuga Beach

Beachside getaway

At this Zona Hotelera resort, you'll be well placed to visit Forum Beach and Caracol Beach, both within a 5-minute walk. Delphinus Dreams and Cancun Convention Center are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury resort. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 602 guestrooms also offer free WiFi and balconies. Other amenities include free wired Internet, 24-hour room service, and plasma TVs with cable channels.

Junior Suite, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$326 per night

Suite, 1 King Bed, Non Smoking (Master Grand Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Oceanfront (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking (Grand Club Unlimited Experience)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Non Smoking, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Fiesta Americana Coral Beach Cancun ratings based on 144 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Fiesta Americana Coral Beach Cancun

Everyone (37) Couples (2) Family (7)
4 out of 5
Pros: beach suitable for kids, staff service, tequila tasting, pool service can be better: activities for elder kids

Posted by , from BayArea on 26 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Edgar Novelo

We appreciate your comment about your recent stay with us. We are happy to hear that you enjoyed the beach area and tequila testing. Allow me to mention, I´ve shared your review with the areas since this encourages us to continue and improve to make the best possible experiences. We look forward to hosting you again the next time you're in Cancun!

5 out of 5
Likes: cleanliness, views, spa, gym,beach room Dislikes: lengthy sales presentation

Posted by on 7 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Edgar Novelo

Thank you for your comment. We are happy to learn that you enjoyed the great view, gym and of course the Gem spa! We would like to apologize for any inconvenience you had during your stay. I’ve shared your comment with the Vacation Club Manager. Allow me to mention, that our guests’ satisfaction is a priority therefore we are constantly working to improve our standards of service. We look forward to welcoming you back in the not so far future!

5 out of 5
Excellent hotel. The main reason is the staff! This place is gorgeous.

Posted by on 29 Mar. 2019

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Comment from Hotel Management

29 Mar. 2019 by Edgar Novelo

Thank you for sharing your wonderful feedback with us in a review. I am very pleased to read that the service provided by our staff exceeded your expectations. We look forward to hosting you on your next visit to Cancun!

5 out of 5

Posted by on 26 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Edgar Novelo

Thank you for your five-star rating! We look forward to welcoming you back in the not so far future.

5 out of 5
Fabulous hotel - staff super friendly and accommodating.

Posted by on 26 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Edgar Novelo

Thank you for your nice comment. We are really happy to learn that your visit with us was perfect! We look forward to welcoming you back in the not so far future!

5 out of 5
This property is outstanding. Looks like a postcard. Our room was huge, beautiful and quiet. Needs were comfortable and well maintained. The pool was incredible with easy access to the beach with soft white sand and the perfect size waves. It's right in the middle of the nightlife district so easy walks but once you enter the lobby it felt decadent and lush.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Edgar Novelo

Thank you for sharing your experience. We are happy to learn that you enjoyed our privileged location; the resort is a great choice walking distance to nice restaurants and shopping areas. Our private Beach area is one of the nicest beaches in all Cancun, and of course the suite and all our facilities, so thank you again for you kind review. We look forward to welcome you in a not so far future!

5 out of 5
I liked the way were were greeted, the staff was really nice! The hotel was very calmed and not too crowded.

Posted by on 15 Mar. 2019

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Comment from Hotel Management

15 Mar. 2019 by Edgar Novelo

Thank you for your kind review about the great service provided by our staff. It’s nice that you enjoyed your stay with us. We are happy to know that we exceeded your expectations. We look forward to hosting you again in the near future.

5 out of 5
I really loved this resort. I mean we had the best time. I will definitely be back.

Posted by on 11 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Edgar Novelo

Thank you for your kind comments about your stay with us! Comments like yours motivate us constantly to do our best! We hope to welcome you again in the near future.

5 out of 5
Awesome!!! Would recommend to singles and families alike!! Staff smile all the time even when they don’t know you are looking.. the service is impeccable! Warm, friendly, clean, luxury but without the stuffy and pricey environment! Not an all inclusive price wise hotel but I would choose it any day over all the other Cancun all inclusive hotels!!! Love it!!!! All the staff speak English as well so communication was effortless!

Posted by on 5 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by Edgar Novelo

Thank you for taking time to share your experience about your last stay at Grand Fiesta Americana Coral Beach Cancun. We appreciate your preference. Your kind comment will serve as inspiration and motivation for us to consistently maintain the high standards that you experienced We look forward to welcoming you back.

5 out of 5

Posted by on 27 Feb. 2019

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Comment from Hotel Management

29 Apr. 2019 by Edgar Novelo

Agradecemos su calificación. Esperamos recibirle pronto

About the Grand Fiesta Americana Coral Beach Cancun

Location Blvd. Kukulcan km. 9.5, Cancun, QROO 77500

Property Features

Grand Fiesta Americana Coral Beach Cancun offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 5 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A children's pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Cancun resort.

  • 602 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 2 coffee shops
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.6 km / 14.7 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free valet parking

Room Amenities

Grand Fiesta Americana Coral Beach Cancun offers 602 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

Le Basilic - This restaurant specializes in French cuisine and serves dinner only.

La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Isla Contoy - This restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open select days.

Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viña del Mar - This restaurant specializes in international cuisine and serves brunch and lunch. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Outside food and beverages are not permitted on the premises. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Phone calls
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 per person (approximately)
  • Airport shuttle fee: USD 43.25 per person
  • Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Fiesta Americana Coral Beach Cancun Hotel
  • Grand Fiesta Americana Coral Hotel
  • Grand Fiesta Americana Coral Beach Cancun
  • Grand Fiesta Americana Coral
  • Grand Fiesta Americana Coral Beach Cancun Resort
  • Grand Fiesta Americana Coral Resort
  • Fiesta American Cancun
  • Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
  • Grand Coral Beach Cancun
  • Fiesta Americana Grand Coral Beach Cancun Resort And Spa
  • Fiesta Americana Cancun Mexico
  • Fiesta Americana Grand Coral Beach Cancun Resort Spa

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Grand Fiesta Americana Coral Beach Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Kids Eat and Play Free

Book a stay in any room or rate category for travel now - December 19, 2019, and up to 2 kids ages 12 and younger eat and play free.

Full details at check-in. Children 12 and younger eat free when ordering from the children’s menu and dining with paying adults ordering from the regular menu. Limited to 2 children per room. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

USD 500 or 1000 Resort Credit per Room, per Stay

Book a minimum stay of 4 or 5 nights and travel in a rate plan displaying the “USD 500 resort credit per room, per stay” or "USD 1000 resort credit per room, per stay" green tag now – December 19, 2019 and receive up to USD 500 or USD 1000 resort credit based on the number of nights booked. Resort credit is applicable to the following:


1 complimentary romantic spa dinner for 2 guests (USD 360 value); 2 complimentary roundtrip ferry tickets to Isla Mujeres (USD 34 value); 2 complimentary hydrotherapy rituals at Gem Spa (USD 170 value); 1 complimentary bottle of sparkling wine at the pool or beach (USD 50 value); 1 complimentary tequila tasting for 2 guests at La Joya (USD 30 value); 2 complimentary desserts during lunch at Isla Contoy (USD 18 value); 2 complimentary domestic welcome drinks (USD 14 value); 1 domestic bottle of wine and hors d'oeuvres to be enjoyed at any onsite restaurant (USD 40 value); USD 100 credit for a romantic beach cabana set-up (dinner not included); USD 100 credit for 2 vouchers of USD 50 for any Gem Spa Treatment; USD 25 credit for Dinner at Le Basilic; USD 20 credit for Dinner at Isla Contoy or La Joya; USD 40 for 2 vouchers of USD 20 for any water sports at the marina activity desk.


Full details at check-in. Offer not combinable with any other promotion unless specified. Credits cannot be used for the incidental account upon check-out. Tips, gratuities, and other service charges are not included. Offer is personal and non-transferable to other guests. Offer only valid during dates of stay. Offer is subject to availability at the time of booking. Offer is not available for group reservations. Blackout dates apply: April 14 - 26, 2019, July 08 to August 17th, 2019 and December 19-31, 2019. Other restrictions may apply.