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Grand Royal Lagoon

2.5 star property
Hotel near La Isla Shopping Mall in Cancun

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Grand Royal Lagoon

Photo gallery for Grand Royal Lagoon

Outdoor dining
Exterior detail
Standard Room, Pool View ( subject to availability)
Outdoor dining
Reception

Overview of Grand Royal Lagoon

Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500
  • Popular LocationLos de Pescado3 min walk
  • Popular LocationLa Rostisseria4 min walk
  • Popular LocationCancun Golf Club at Pok Ta Pok12 min walk
  • Popular LocationPlaza Caracol Mall13 min walk

Room options

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability)

  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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3.3 out of 5, (785)
The price is CA $93
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CA $119 total
includes taxes & fees
3 May - 4 May
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About the area

Cancun

Zona Hotelera stay.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Tortuga Beach and Langosta Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Ancha are also within half a mile (1 km).

What's nearby

  • Cancun Convention Center - 19 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 3 min drive
  • La Isla Shopping Mall - 6 min drive
  • Chac Mool Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Señor Frogs - 5 min drive
  • Club InterContinental - 7 min walk
  • Taqueria los Chachalacos - 3 min drive
  • The Surfin Burrito - 5 min drive
  • Natura - 5 min drive

About this property

Grand Royal Lagoon

Hotel near La Isla Shopping Mall in Cancun
There's a restaurant on site. WiFi is free in public spaces. Grand Royal Lagoon offers its guests a marina and an outdoor pool. A roundtrip airport shuttle and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Grand Royal Lagoon. The hotel can provide concierge services and limo/town car service. Self parking is free.

Smoking is allowed in designated areas at this Cancun hotel.

  • 34 guestrooms or units
  • 3 levels
  • 4 buildings
  • Childcare (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Motorized watercraft
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator (on request)

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Royal Lagoon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions. <

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Grand Royal Lagoon Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 168 out of 819 reviews" "
Rating 8 - Good. 273 out of 819 reviews" "
Rating 6 - Okay. 204 out of 819 reviews" "
Rating 4 - Poor. 100 out of 819 reviews" "
Rating 2 - Terrible. 74 out of 819 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Abram

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge A

Travelled with family
Disliked: Property conditions & facilities, room comfort
Terrible
Solamente diré que es el peor lugar en Cancún en donde me he hospedado.
Stayed 1 night in Dec 2023

8/10 Good

Asela

Liked: Cleanliness, staff & service
Everything was good, excellent services!!

2/10 Terrible

Manuel

Stayed 9 nights in Oct 2023

8/10 Good

Mohamed, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it
Stayed 6 nights in Sep 2023

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities
Bien ubicada, cerca de la zona Hotelera
Stayed 3 nights in Sep 2023

4/10 Poor

G-Mo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cheap so want expecting wonders just the things that it says in the description or wifi in room... None. Refrigerator... None. Staff was good and the shower was probably the best we'd found down here unlimited hot water and pressure that forces you to be careful! Beds were very hard and you'll toss and turn often. Great location quiet but close to everything
Stayed 6 nights in Aug 2023

10/10 Excellent

ARTURO

Stayed 3 nights in Jul 2023

10/10 Excellent

Dongqing

Stayed 5 nights in Jul 2023