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Hotel Santa Maria Cancun

3.5-star property
Av. López Portillo y Torcasita, Cancun, QROO 1-855-887-0424
3.5 out of 5
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See all 2 travelocity Reviews

"We rented a a room with 3 beds. The room was very large. The small A/C was not enough to cool the room, we had to have 2 fans going, and still not e ... " More

By a verified traveller on Mon 13 Jul 2015

Points Of Interest

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Hotel Description

3.5-star hotel near Ultramar Ferry Puerto Juárez

Downtown Cancun stay

Within a 15-minute walk of this Downtown Cancun hotel, you'll find Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Cristo Rey Church are also within 2 miles (3 km).

Terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a garden, and concierge services are also on offer.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $46* Per night/room 1 May - 2 May

Standard Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Santa Maria Cancun ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Santa Maria Cancun

Everyone (2)
4 out of 5

Posted by on 25 Jul. 2019

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Comment from Hotel Management

4 Aug. 2019 by Hotel Santa Maria

Thank you for your preference

3 out of 5

Lacking A/C, long term residents

Pros: I like the open air courtyard, parking was on the first floor under the hotel, and gated.
Cons: A/C need improvement
Location: Ehhhh..it was a little too far out for me.
We rented a a room with 3 beds. The room was very large. The small A/C was not enough to cool the room, we had to have 2 fans going, and still not enough. The shower door was constantly locked, so we couldn't close the door. There were long term residences that lived there. The breakfast was some fruit and pan de dulce, coffee, and juices.

Posted by , from San Antonio, TX on 13 Jul. 2015

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About the Hotel Santa Maria Cancun

Location Av. López Portillo y Torcasita, Cancun, QROO 77513

Property Features

As a guest of Hotel Santa Maria Cancun, you'll find a terrace, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. Hotel Santa Maria Cancun also features a garden, concierge services, and an ATM. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 49 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Santa Maria Cancun offers 49 air-conditioned accommodations with complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Santa Maria Cancun

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Hotel Names

  • Dogtown Suites
  • Dogtown Suites Cancun
  • Dogtown Suites Hotel
  • Dogtown Suites Hotel Cancun
  • Santa Maria Cancun
  • Hotel Santa Maria Cancun Hotel
  • Hotel Santa Maria Cancun Cancun
  • Hotel Santa Maria Cancun Hotel Cancun

You should know

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Santa Maria Cancun.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.