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4.1 out of 5

"View was good. The food was not covered in package. No drop off for airport service. Taxi was so expensive to airport " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

Beachfront retreat

You'll be within 2 miles (3 km) of El Rey Ruins and 6 miles (10 km) of Delfines Beach with a stay here. Aquaworld and Cancun Interactive Aquarium are also within 6 miles (10 km).

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Balcony, Lagoon View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Balcony, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Balcony, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Resort & Spa Cancun ratings based on 144 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Resort & Spa Cancun

Everyone (58) Couples (7) Family (12)
4 out of 5
View was good. The food was not covered in package. No drop off for airport service. Taxi was so expensive to airport

Posted by on 2 Mar. 2020

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5 out of 5
Beautiful beaches and great rooms. Loved the hotel decor too

Posted by on 26 Feb. 2020

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4 out of 5

Posted by on 22 Feb. 2020

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5 out of 5
Very friendly staff.Good food well rounded buffet, beautiful beaches .building decor soo cozy and clean.will definitely recommend it and will want to go back totally magical place.

Posted by on 31 Dec. 2019

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5 out of 5
The view and location of the property were perfect. The view was great. The staff were very helpful and hospitable

Posted by on 21 Nov. 2019

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4 out of 5
It was super quiet but also convenient to go out via the local bus which has a stop just past the resort. Very accommodating and was nice to be able to sit on the resort beach in peace with out a million other people. Not to say there wasn’t other people just not hectic and over crowded I highly recommend

Posted by on 26 Oct. 2019

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5 out of 5
right by the beach, excellent service, clean rooms

Posted by , from Portland on 1 Oct. 2019

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Comment from Hotel Management

1 Oct. 2019 by Social Media Coordinator

Dear Hailey, Thank you so much for staying with us at The Westin Resort and Spa Cancun and for sharing your feedback with us. We are delighted to know you enjoyed our beautiful beaches as well as your room. It was a pleasure to host you and we hope to have the chance again very soon Be well,

5 out of 5
Since leaving this property, I can think of nothing but returning to lay out by the beautiful beach and listen to the waves. Among the draws, other than amazing food, poolside meals, and breakfast service, is the proximity to gorgeous water, only steps from any of the multi outdoor amenities. You cannot go wrong if you want a quieter, all-inclusive location to relax where you never have to leave the property.

Posted by on 28 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Social Media Coordinator

Dear Guest, It was a pleasure to have you and we are very happy to know that you had such a wonderful stay with us and that you had a relaxing stay at The Westin Resort and Spa Cancun. We are looking forward seeing you again on your next holidays! Be well,

5 out of 5
Great place toooooooo staaaaaaay wiiiiiiiiith myyyyyyyy husband

Posted by on 27 Sep. 2019

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5 out of 5

Posted by on 10 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Social Media Coordinator

Dear Guest, Thank you for staying with us and for sharing your rating with other travelers, we are happy to know you enjoyed your stay Be well.

About the The Westin Resort & Spa Cancun

Location Boulevard Kukulcan Km 20, Cancun, QROO 77500

All-inclusive Details

  • Spa/beauty facilities and services not included
  • Airport transfers not included
  • Room service not included

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at The Westin Resort & Spa Cancun like an outdoor tennis court, a spa tub, and a fitness center. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. Free self parking and valet parking are available.

  • 379 guestrooms or units
  • 6 levels
  • Bar by the pool
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Number of outdoor pools - 6
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (11.8 km / 7.3 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Westin Resort & Spa Cancun offers 379 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily.

Arena Sports Bar - Onsite restaurant.

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun
  • Westin Resort
  • The Westin & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort
  • The Westin Resort & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort Cancun
url importing https://www.travelocity.ca/Cancun-Hotels-The-Westin-Resort-&-Spa-Cancun.h100-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.