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The Westin Cancun Resort & Spa

4.0 star property
4-star beachfront aparthotel near Iberostar Cancun Golf Course

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Photo gallery for The Westin Cancun Resort & Spa

On the beach, sun loungers, beach umbrellas, beach massages
3 restaurants; breakfast, lunch, and dinner served
4 outdoor pools, free cabanas, pool umbrellas
Pillowtop beds, in-room safe, desk, iron/ironing board
Couples treatment rooms, hot tub, steam room, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds, Lagoon View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 Bedroom, Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Villa, 2 Bedrooms, Balcony, Ocean View

  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 2 Bedrooms, Balcony, Lagoon View

  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Suite, 3 Bedrooms, Balcony, Lagoon View

  • Sleeps 10
  • 3 Double Beds
  • Free WiFi

Villa, 3 Bedrooms, Balcony, Ocean View

  • Sleeps 10
  • 3 Double Beds
  • Free WiFi

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About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera aparthotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and El Rey Ruins. Also, Delfines Beach is within 2 miles (3 km) and Aquaworld is within 6 miles (10 km).

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 5 min drive - 2.8 km
  • Delfines Beach - 6 min drive - 3.5 km
  • La Isla Shopping Mall - 18 min drive - 11.3 km
  • Langosta Beach - 38 min drive - 19.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Azvl - ‬8 min walk
  • ‪Restaurant Las Fuentes - ‬16 min walk

About this property

The Westin Cancun Resort & Spa

4-star beachfront aparthotel near Iberostar Cancun Golf Course
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach aparthotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Activities nearby

  • Golfing
  • Kayaking
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • Water skiing
  • Windsurfing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Cancun Westin Resort

Westin Cancun

Westin Resort Cancun

Cancun Westin

The Westin Resort Spa Cancun

Westin Hotel Cancun

Westin Resort & Spa Cancun Hotel Cancun

Westin Resort And Spa Cancun

Westin Resort

Frequently asked questions

How close is The Westin Resort & Spa, Cancun to the airport?

The Westin Resort & Spa, Cancun is 7.4 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does The Westin Resort & Spa, Cancun have an airport shuttle?

Airport shuttle services are not available at The Westin Resort & Spa, Cancun.

How close is The Westin Resort & Spa, Cancun to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does The Westin Resort & Spa, Cancun offer free breakfast?

The Westin Resort & Spa, Cancun does not offer free breakfast.

Is there a casino at The Westin Resort & Spa, Cancun?

No, there is no casino at this aparthotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Resort & Spa, Cancun?

This aparthotel offers free self parking.

Does The Westin Resort & Spa, Cancun have a pool?

The Westin Resort & Spa, Cancun features 4 outdoor pools and a children's pool.

Does The Westin Resort & Spa, Cancun have a restaurant?

Yes, there are 3 restaurants on site.

Does The Westin Resort & Spa, Cancun have a spa?

This aparthotel has a spa, which features deep-tissue massages, facials, and aromatherapy.

How close is The Westin Resort & Spa, Cancun to downtown Cancun?

The Westin Resort & Spa, Cancun is 4.2 mi away from Avenida Kukulkan.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1716 out of 3052 reviews
Rating 8 - Good. 717 out of 3052 reviews
Rating 6 - Okay. 341 out of 3052 reviews
Rating 4 - Poor. 127 out of 3052 reviews
Rating 2 - Terrible. 151 out of 3052 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kerry Lee Pitts

Liked: Cleanliness
Great stay, clean room with excellent service!
Stayed 3 nights in Apr 2026

2/10 Terrible

Huong

Stayed 2 nights in Feb 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

8/10 Good

BIPUL K.

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Pool was good. And surrounding environment was also excellent. And public bus stops was very near from the hotel, their service also very nice.
Stayed 3 nights in Feb 2026

8/10 Good

Erica Grace

Stayed 4 nights in Feb 2026

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was always made up to a rigorous standard. The sun chairs in the pool Devine, the waiter forever running around to get drinks and food, just an amazing experience.
Stayed 6 nights in Feb 2026

2/10 Terrible

Hysen

Noise from upstairs, noise from the room next door. Complained over and over to no avail. The smoke alarm went off in the middle of the night. They replaced and same issue with the other one. Dirty carpets on the hallways.
Stayed 7 nights in Feb 2026

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding staff all the way around. Extremely friendly and helpful.
Stayed 10 nights in Feb 2026

10/10 Excellent

Yolanda Abigail

Stayed 3 nights in Feb 2026

8/10 Good

Curtis

Stayed 6 nights in Feb 2026

6/10 Okay

Janet

Too far out of town. But staff was highlight of our stay.
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrea, Clio

Stayed 7 nights in Jan 2026

10/10 Excellent

Mohsen

Stayed 8 nights in Feb 2026

8/10 Good

Maria

Stayed 3 nights in Feb 2026

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing trip overall and truly enjoyed my stay. February was the perfect time to travel — the weather was beautiful, the beach was super clean, and the water was absolutely stunning. The service throughout the resort was excellent. Everyone was so friendly, kind, and helpful, which made the experience even more enjoyable. I would definitely come back again. There were just a few areas that could be improved. Before arriving, I received an email from a staff member that made the experience feel very personalized and special. However, when I arrived, that staff member didn’t greet me, which was a bit disappointing. It initially felt like I was going to receive a more tailored welcome, but that didn’t turn out to be the case. I also booked the luxury round-trip airport transportation, and unfortunately, that was a letdown. When I arrived in Cancun, I had to wait about an hour for the driver, and the vehicle was not the brand SUV that was shown in the pictures. After checking in, the agents had to call for the transportation, which caused the delay. Paying extra for a private luxury ride and not receiving the experience as advertised was disappointing. Additionally, booking excursions through the resort was frustrating. I was told certain excursions were available, but after going back and forth, I was later informed they were already booked or unavailable. I wish availability had been confirmed before offering the options, as the back-and-forth made the process feel uno
Stayed 4 nights in Feb 2026

10/10 Excellent

Teah

Stayed 2 nights in Feb 2026

8/10 Good

Ryan

Stayed 7 nights in Feb 2026

10/10 Excellent

Nomin-Erdene

Stayed 4 nights in Feb 2026

6/10 Okay

Matthew, Middletown

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room- it was quiet. Noisy and can hear all the noise as people walked by or if the dropped things
Stayed 1 night in Feb 2026

10/10 Excellent

Dany

Stayed 4 nights in Feb 2026

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
I need some updates
Stayed 2 nights in Feb 2026

6/10 Okay

Gary

Liked: Cleanliness
Though the room was clean and the location was great, it was an old room that left much to be desired if you want modern conveniences like abundant lighting and electrical outlets and faucets that didn’t leak every single time you turned them on. However, the bed was soft, the A/C worked fairly well even though it was only February in Cancún, and the water pressure and hot water source was good.
Stayed 3 nights in Feb 2026

8/10 Good

Aaron John

Stayed 7 nights in Feb 2026

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There must have been some sort of repairs happening on the 5th floor because the smell was very strong. Besides that, the service was great and everyone was very friendly. The location of the hotel was very convenient to get on the bus to ride into town.
Stayed 4 nights in Feb 2026

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