Skip to main content
Beginning of main content
 Cancun •1 Room
 Cancun • 1 Room
Book online or call 1-855-857-9091 Phone Number

Wyndham Garden Cancun Downtown

4-star property
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO 1-855-887-0424
3.6 out of 5
Good!
See all 12 travelocity Reviews

"The staff were very friendly and did what they could for an enjoyable stay. " More

By a verified traveller on Thu 29 Feb 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

4-star hotel near Ultramar Ferry Puerto Juárez

Heart of Cancun

Within a 10-minute walk of this Downtown Cancun hotel, you'll find Plaza Las Americas and Ceviche Square. Royal Yak Casino and Sports Book and PlayCity Casino are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $132* Per night/room 5 May - 6 May

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Garden Cancun Downtown ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Garden Cancun Downtown

Everyone (10) Family (2)
3 out of 5
The staff were very friendly and did what they could for an enjoyable stay.

Posted by on 29 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Mar. 2024 by QA / Calidad

Dear Carl, Thank you for taking the time to leave your comments. All hope to welcome you back soon. Sincerely,

3 out of 5

Posted by on 11 Jul. 2023

Was this review helpful to you?
1 out of 5
We were transfer to another hotel without explanation! Staff here is not very nice

Posted by , from Doral on 21 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

4 May 2022 by Maria Cruz

Good afternoon Mr. Manuel, we appreciate your time and space to comment on our property. Your comments are very important to us, we are in constant training to continue providing quality and service. Best regards,

4 out of 5

Posted by on 8 Dec. 2021

Was this review helpful to you?
Comment from Hotel Management

19 Oct. 2022 by Sr

Good afternoon, we appreciate your time and space to comment on our property. For us it is very important. We are in constant training to continue providing the quality and service that support us. Best regards.

4 out of 5
Fair place. Good parking. Kind staff. The property was a little outdated but we had a great time.

Posted by on 25 Jan. 2021

Was this review helpful to you?
Comment from Hotel Management

28 Jan. 2021 by Lucía Chablé

Thank you very much for taking the time to share your experience here with us, we really appreciate your feedback. Have a great day Kind Regards

1 out of 5

Posted by on 26 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

27 Jan. 2020 by Lucía Chablé

Good morning, Thank you very much for taking the time to share details of your stay here with us, we really appreciate your feedback. Have a great day

4 out of 5
Staff very helpful. Room was clean and bed comfortable. Will stay there again.

Posted by , from Colorado on 21 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

27 Nov. 2018 by Fpardo

Thank you for your recent stay and for taking the time to share your experience here with us Your kind comments are very much appreciated Thanks for brightening our day!

4 out of 5

Very accommodating.

Pros: Clean! Nice big shower with good, not slippery, floor and lots of hot water and extra towels.
Location: Just stayed overnight.
Nice clean hotel with a cozy hot tub that refreshed us after a long bus ride. Helpful and friendly staff. Everything as advertised and price as quoted. Great for overnight. Staff arranged reliable taxi to airport. We had a couple of travelers with special needs and staff accommodated us well.

Posted by , from Winnipeg, MB on 25 Feb. 2018

Was this review helpful to you?
Comment from Hotel Management

12 Mar. 2018 by Lucia Chablé

Hello Irene, Thank your very much for your comments, we really appreciate your feedback and we hope to see you back soon! Have a wondelful day!

5 out of 5

Great central location near shopping centers

Loved the friendliness of the staff. Front desk staff was real helpful

Posted by , from Long Beach on 24 Aug. 2017

Was this review helpful to you?
5 out of 5

Final day in Cancún

Such nice helpful people! Nice room and very accommodating.

Posted by , from Las Vegas on 22 Nov. 2016

Was this review helpful to you?
Comment from Hotel Management

5 Dec. 2016 by Lucía U.

Dear guest, thank you very much for your comments, we are glad to know your experience and we want to let know to our readers that we are waiting for you, let us take care of you, stay with us and relax we will make your stay an ultimate experience, contact us and we will take care of anything you need, warm regards wish you LQ CANCUN BY LA QUINTA CANCUN staff!!

About the Wyndham Garden Cancun Downtown

Location AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO 77500

Property Features

Wyndham Garden Cancun Downtown offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Wyndham Garden Cancun Downtown. Free self parking is available. This 4-star Cancun hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Microwave
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Restaurant and Lounge Bar - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Wyndham Garden Cancun Downtown

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta by Wyndham Cancun
  • Wyndham Cancun Downtown Cancun
  • Wyndham Garden Cancun Downtown Hotel
  • Wyndham Garden Cancun Downtown Cancun
  • Wyndham Garden Cancun Downtown Hotel Cancun

You should know

  • Pool access available from 8:00 AM to 10:30 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.