Level Chicago - River North

Property class: 4
4-star hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for Level Chicago - River North

A modern living room with a large TV, a sofa, a coffee table, and a chair. There is a large window with a city view.
A rooftop patio with outdoor seating, a fire pit, and a city view.
A balcony with a city view, a table, and two chairs.
A modern bedroom with a large bed, a television, and a balcony with a city view.
A bedroom with a large window overlooking a cityscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Executive Room, 1 Bedroom (With Office)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Chicago

City center retreat .A stay at this Downtown Chicago hotel places you within half a mile (1 km) of Chicago Riverwalk and 2 miles (3 km) of Michigan Avenue. Grant Park and Millennium Park are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • State Street - 10 min walk - 0.8 km
  • House of Blues Chicago - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km

Getting around

  • Merchandise Mart Station - 8 min walk
  • Chicago Union Station - 17 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Zarella Pizzeria & Taverna - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

4-star hotel near Chicago Riverwalk
Level Chicago - River North offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 99 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered, secured self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open May 01 and close September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

How close is Level Chicago - River North to the airport?

Level Chicago - River North is 11.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Level Chicago - River North?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on Nov 23, 2026 start from CA $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Level Chicago - River North have an airport shuttle?

Airport shuttle services are not available at Level Chicago - River North.

How close is Level Chicago - River North to the beach?

This hotel is 2.3 mi (11-min drive) from Oak Street Beach and 2.6 mi (14-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Level Chicago - River North offer free breakfast?

Level Chicago - River North does not offer free breakfast.

Is there a casino at Level Chicago - River North?

No, there is no casino at this hotel, but Bally's Casino Chicago (13-min walk) is nearby.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Level Chicago - River North?

Free parking is not available at this hotel. Self parking is available for USD 68.30 per night.

Does Level Chicago - River North have a pool?

Level Chicago - River North features a seasonal outdoor pool.

Does Level Chicago - River North have a spa?

There are no spa services available at this hotel.

How close is Level Chicago - River North to downtown Chicago?

Level Chicago - River North is 1 mi away from Chicago.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 870 out of 1154 reviews
Rating 8 - Good. 147 out of 1154 reviews
Rating 6 - Okay. 67 out of 1154 reviews
Rating 4 - Poor. 34 out of 1154 reviews
Rating 2 - Terrible. 36 out of 1154 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Clean rooms, nice pool, location great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful hotel with caring and helpful staff!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice rooms
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be our go to place everytime we visit the city!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we’ve ever stayed. We had an amazing view of downtown Chicago from our floor, and our executive suite was clean and comfortable. We thoroughly enjoyed our stay and would definitely come back. The customer service and our room were excellent.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - so clean, great location, wonderful view of the river! The unit's kitchenette and refrigerator were just perfect. I would recommend this "hotel" to my friends.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly competent staff at checkin. The room and the view were spectacular. Wish we would have had time to use more of the amenities. I’d stay again if the opportunity arises.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing! Wish we could have stayed longer! The location was wonderful. The staff are ALL super friendly and helpful and the room was perfect!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with excellent views!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the check in to the check out....
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, quick and easy check in. Will stay again when in chicago
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in to check out
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with staff/host 10/10 place clean felt safe would definitely stay again definitely worth it
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was very friendly !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay! Only complaint was one of the blinds would not shut in one of the bedrooms, but we understood it was probably not fixable in the 2 days we were there. We were also upgraded to a better room upon arrival! Overall 10/10!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city Clean room Great front desk staff Everything was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room. This was our second stay and we will be back again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We’ll definitely be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kitchen space, spacious rooms, many amenities such as pools, spa, sauna, kids play room, out door cooking, etc.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Clean nice view enjoyed my stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and staff was very helpful as well, great experience overall!
Stayed 2 nights in May 2026