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Level Chicago - River North

4.0 star property
4-star hotel near Michigan Avenue

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Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Suite (Level) | Living area
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Chicago

City center retreat .Within a 10-minute walk of this Downtown Chicago hotel, you'll find Merchandise Mart and State Street. Michigan Avenue and Chicago Riverwalk are also within 2 miles (3 km).

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee + Bites - ‬5 min walk

About this property

Level Chicago - River North

4-star hotel near Michigan Avenue
Level Chicago - River North offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 99 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

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4.6 out of 5, Wonderful, 322 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open May 01 and close September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Reviews

Level Chicago - River North Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 520 out of 720 reviews
Rating 8 - Good. 96 out of 720 reviews
Rating 6 - Okay. 53 out of 720 reviews
Rating 4 - Poor. 25 out of 720 reviews
Rating 2 - Terrible. 26 out of 720 reviews

Reviews

10/10 Excellent

Janard

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place overall
Stayed 4 nights in Jun 2025

10/10 Excellent

Joanna, Lyons

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities. friendly staff and clean rooms. Views from the balcony were so nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was secure and beautiful. The amenities were top notch & I felt 100% safe while there. Will return!
Stayed 2 nights in Jul 2025

10/10 Excellent

Travion

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Convenient & safe parking. Nice living space and sky view.
Stayed 2 nights in Jun 2025

8/10 Good

Tyeshia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms here are so spacious and all updated. It was a four of us for a girl’s trip and it was perfect for our group. The only frustrations were the balcony door was locked and unable to open and everytime you have to get in the garage to park your car, you have to dial a number.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and safe

Nice visit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Meggan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything to offer and more….. including a full gym, steam room, and sauna that’s available for your use.
Outside Jacuzzi
Spa and sauna
Full gym/ mirror
View at night from our unit
Stayed 1 night in Jun 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place been here many times
Stayed 2 nights in Apr 2025

6/10 Okay

Adrian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The facilities were amazing and we certainly used them well, the room was clean and nice, however the shower in the room had almost zero pressure so it was difficult to feel clean. The location is ok, but not as central as we would have liked - we needed to take Uber/Lyft everywhere as it was slightly too far to walk
Stayed 4 nights in May 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was spacious and gorgeous.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level was AMAZING! The staff was super friendly and the hotel was safe for a girls trip. All of the amenities were gorgeous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacquee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendliness
Stayed 3 nights in Jun 2025

6/10 Okay

Qing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you have signed a high floor room or room with pool view, that experience would be totally different: unfortunately, this is not our case, our room was on the 7th floor with so close distance from the other residence, to keep a certain privacy our curtain has to be done all time, otherwise we would have conversations with people opposite side! Though room is very decent and super clean! This is actually a residence not really a hotel, you can’t expect the service like in the hotel. An Expedia VIP member , doesn’t mean anything here. Must point housekeeping staff are very nice! After all, it’s everyone’s choice; value for money I would choose Airbnb, good service I would choose hotel. If I ever come back to Chicago!
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristin, Breslau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely place with amazing rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I thought this property was very nice and clean. However there were some complications with over booking and we didn’t get the 2 bedroom we booked but rather separate 1 bedrooms which I was sad about. Also the jacuzzi was kind of cold but I will say the staff was the nicest they could be. The rooms were pretty and modern
Stayed 2 nights in Jun 2025

10/10 Excellent

Brionna, Schaumburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cool stay!! View are spectacular!!
Stayed 1 night in May 2025

10/10 Excellent

Thuan

Stayed 1 night in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Carly

Stayed 2 nights in Jun 2025

8/10 Good

jay

Business traveller
Liked: Cleanliness, staff & service, room comfort

very good, but not perfect. excellent service

very nice hotel. Front desk service was EXCELLENT, but the check-in process was WAY too laborious... saved only by the general helpfulness of the front desk person. Room was very nice but the living room TV did not work properly, nor did the living room blinds work properly. They would not close.
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very pleasant stay. Thank you Level!
Stayed 1 night in Jun 2025