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Mountaineer Lodge

2.5-star property
101 Village Road, Lake Louise, AB 1-855-887-0424
3.7 out of 5
Good!
See all 9 travelocity Reviews

"This property does not have air conditioning, but is clean. Bathrooms could be a bit bigger " More

By a verified traveller on Thu 07 Jul 2022

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Hotel Description

Ski hotel near Lake Louise Mountain Resort

Near the slopes

At this hotel, you'll be steps from Wilsons Mountain Sports and within a 10-minute walk of Bow River. Helen Lake Trail and Icefields Parkway are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Enjoy the ski shuttle and onsite ski storage. There's a spa tub on site, and a 24-hour front desk and a picnic area are also provided.

Standard 2 Queens (Not Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $437* Per night/room 3 Jun. - 4 Jun.

Lodge 2 Queens - Not Pet Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Queen (Not Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed (Not Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed (Not Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard King Room - Not Renovated and Not Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mountaineer Lodge ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mountaineer Lodge

Everyone (4) Couples (2) Family (3)
4 out of 5
This property does not have air conditioning, but is clean. Bathrooms could be a bit bigger

Posted by , from Sainte Anne de Bellevue on 7 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by Margot

Dear Gregory, Thank you for your feedback. Our property has different room types for all different budgets, from the 32 budget friendly non renovated rooms, to the 48 rooms in the Timber building that are fully renovated. We currently have 16 rooms with AC and they are all on the renovated side, they are also advertised and bookable with that feature all across the web channels. We appreciate that you value the hard work of our housekeeping staff! We hope to see you again in Lake Louise.

2 out of 5
Too hot,no control for heat

Posted by on 9 Nov. 2021

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Comment from Hotel Management

10 Nov. 2021 by Barrie F.

Good evening, We absolutely disappointed to hear you did not enjoy your stay, we hope you will consider staying with us in the future for a much better experience. Keep in mind if you stay with us to please report any issues such as heating to our front desk team so we can attempt to resolve this for you or if necessary move you to a different room. Thank you so much!

4 out of 5
Could use swimming pool :((

Posted by on 19 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Kimberly

Good afternoon Lydia, We are sorry to hear that you weren't able to use our hot tub amenities due to maintenance closure, however, we do thank you for the positive review and hopefully we get to see you back with us in the future!

5 out of 5
Room clean and stuff were very friendly.

Posted by on 24 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by General Manager

Thank you for taking the time to share your review and for choosing the Mountaineer Lodge. It is great to hear that you enjoyed the overall provided accommodations & amenities and received a friendly welcome from the team. We trust you had a wonderful time exploring all that Banff National Park has to offer and we hope to have the pleasure of welcoming you back in the future.

1 out of 5
I’m not impressed with this facility. It was dirty and had finger prints all over. Especially now a days, I expect better cleaning. The cleaner obviously does not care about our personal safety.

Posted by on 30 Mar. 2021

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Comment from Hotel Management

1 Apr. 2021 by General Manager

Thank you for taking the time to share your review. We are sorry to learn that you did not enjoy your overall stay with us. We apologize that we fell short in terms of cleanliness and appreciate you taking the time to let our team know as this is not the level of service we aim to provide our guests with. We will ensure to review your comments with our team as well as it will assist us moving forward. Nonetheless, we all trust you had a wonderful time exploring all that Banff National Park has to offer.

4 out of 5

Posted by on 19 Sep. 2020

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Comment from Hotel Management

19 Sep. 2020 by General Manager

Thank you for taking the time to share your review. I am pleased to learn that you were happy with the overall provided accommodations & amenities. We trust you had a wonderful time exploring all that Banff National Park has to offer and we hope to have the pleasure of welcoming you back in the future.

4 out of 5
While a clean and very pleasant hotel, some rooms don’t have AC necessitating open windows, which makes for a poor sleep, as trains run by regularly and all night less than 100 yards away.

Posted by , from Vancouver on 30 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by General Manager

Thank you for sharing your review and for choosing the Mountaineer Lodge. It is great to hear that you enjoyed your overall stay with us. We do apologize that you did not have A/C in your room and for the disruption caused to your stay from the noise. Your feedback is important to us and we appreciate the time you took to share your comments with us. Nonetheless, we all trust you had a wonderful time exploring all that Lake Louise has to offer and hope to have the pleasure of welcoming you back in the future.

4 out of 5
We stayed for one night. The room is outdated but it’s clean.

Posted by , from Edmonton on 26 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by General Manager

Thank you for sharing your review! We are pleased to learn that you enjoyed your overall stay with us and found the accommodations to be clean. We would like to mention that we do have a total of 48 fully renovated rooms and plan to continue these renovations on the remaining rooms in the future. We trust you had a wonderful time exploring all that Lake Louise has to offer and we hope to have the pleasure of welcoming you back in the future.

5 out of 5

Posted by on 26 Jun. 2022

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About the Mountaineer Lodge

Location 101 Village Road, Lake Louise, AB T0L 1E0

Property Features

Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A spa tub, tour/ticket assistance, and a vending machine are also featured at the business-friendly Mountaineer Lodge. Self parking is free. This Lake Louise hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1968
  • Continental breakfast (free)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Lake Louise Station (1 km / 0.6 mi)
  • Property shuttles: Ski shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mountaineer Lodge offers 80 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Satellite television is provided. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Hotel Names

  • Mountaineer Lake Louise
  • Mountaineer Lodge
  • Mountaineer Lodge Lake Louise
  • Mountaineer Hotel Lake Louise
  • Mountaineer Lake Louise
  • Mountaineer Lodge Hotel
  • Mountaineer Lodge Lake Louise
  • Mountaineer Lodge Hotel Lake Louise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.