"This property does not have air conditioning, but is clean. Bathrooms could be a bit bigger " More
Near the slopes
At this hotel, you'll be steps from Wilsons Mountain Sports and within a 10-minute walk of Bow River. Helen Lake Trail and Icefields Parkway are also within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Enjoy the ski shuttle and onsite ski storage. There's a spa tub on site, and a 24-hour front desk and a picnic area are also provided.
17 Jul. 2022 by Margot
Dear Gregory, Thank you for your feedback. Our property has different room types for all different budgets, from the 32 budget friendly non renovated rooms, to the 48 rooms in the Timber building that are fully renovated. We currently have 16 rooms with AC and they are all on the renovated side, they are also advertised and bookable with that feature all across the web channels. We appreciate that you value the hard work of our housekeeping staff! We hope to see you again in Lake Louise.
10 Nov. 2021 by Barrie F.
Good evening, We absolutely disappointed to hear you did not enjoy your stay, we hope you will consider staying with us in the future for a much better experience. Keep in mind if you stay with us to please report any issues such as heating to our front desk team so we can attempt to resolve this for you or if necessary move you to a different room. Thank you so much!
19 Oct. 2021 by Kimberly
Good afternoon Lydia, We are sorry to hear that you weren't able to use our hot tub amenities due to maintenance closure, however, we do thank you for the positive review and hopefully we get to see you back with us in the future!
24 Jul. 2021 by General Manager
Thank you for taking the time to share your review and for choosing the Mountaineer Lodge. It is great to hear that you enjoyed the overall provided accommodations & amenities and received a friendly welcome from the team. We trust you had a wonderful time exploring all that Banff National Park has to offer and we hope to have the pleasure of welcoming you back in the future.
1 Apr. 2021 by General Manager
Thank you for taking the time to share your review. We are sorry to learn that you did not enjoy your overall stay with us. We apologize that we fell short in terms of cleanliness and appreciate you taking the time to let our team know as this is not the level of service we aim to provide our guests with. We will ensure to review your comments with our team as well as it will assist us moving forward. Nonetheless, we all trust you had a wonderful time exploring all that Banff National Park has to offer.
19 Sep. 2020 by General Manager
Thank you for taking the time to share your review. I am pleased to learn that you were happy with the overall provided accommodations & amenities. We trust you had a wonderful time exploring all that Banff National Park has to offer and we hope to have the pleasure of welcoming you back in the future.
31 Jul. 2020 by General Manager
Thank you for sharing your review and for choosing the Mountaineer Lodge. It is great to hear that you enjoyed your overall stay with us. We do apologize that you did not have A/C in your room and for the disruption caused to your stay from the noise. Your feedback is important to us and we appreciate the time you took to share your comments with us. Nonetheless, we all trust you had a wonderful time exploring all that Lake Louise has to offer and hope to have the pleasure of welcoming you back in the future.
26 Jul. 2020 by General Manager
Thank you for sharing your review! We are pleased to learn that you enjoyed your overall stay with us and found the accommodations to be clean. We would like to mention that we do have a total of 48 fully renovated rooms and plan to continue these renovations on the remaining rooms in the future. We trust you had a wonderful time exploring all that Lake Louise has to offer and we hope to have the pleasure of welcoming you back in the future.
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A spa tub, tour/ticket assistance, and a vending machine are also featured at the business-friendly Mountaineer Lodge. Self parking is free. This Lake Louise hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Mountaineer Lodge offers 80 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Satellite television is provided. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).