For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll be within half a mile (1 km) of Icefields Parkway and 6 miles (10 km) of Lake Louise Mountain Resort. Plain of Six Glaciers Teahouse is within 6 miles (10 km) and Moraine Lake is within 9 miles (15 km).
Full-service spa, health club
A full-service spa, 6 restaurants, and an indoor pool are all featured at this eco-friendly resort. Traveling on business? Take advantage of the business center and free WiFi in public areas. Make the most of the health club and spa tub, and relax with drinks at one of the 3 bars/lounges.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 539 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and hair dryers are also available.
Fairmont Chateau Lake Louise ratings based on 8 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Fairmont Chateau Lake Louise
Everyone (7)Couples (1)
1 out of 5
Posted by a verified traveller on 15 Apr. 2020
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Comment from Hotel Management
5 Jun. 2020
by FCLL
It’s disappointing to know that we didn’t exceed your expectations.
5 out of 5
Perfect way to experience Lake Louise. We felt welcomed as soon as we drove on the property.
Posted by a verified traveller on 12 Jul. 2019
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Comment from Hotel Management
15 Jul. 2019
by FCLL
Thank you for your review!
5 out of 5
One of the most beautiful hotels in the world
Pros:The view of Lake Louise makes this hotel unforgettable.
Cons:It was all great.
Location:Make sure to visit Morraine Lake, Emerald Lake, and Takakaw falls.
This hotel has a terrific view of Lake Louise. The setting is stupendous and the hotel is gorgeous. Stay here for an experience of a lifetime. Reserve restaurants ahead of time because they book up early.
Posted by Marsha, from San Diego, CA on 4 Sep. 2018
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Comment from Hotel Management
7 Sep. 2018
by FCLL
We’re happy to know you appreciated your time with us!
3 out of 5
We had lunch in the lounge and service was very unattenative and there were literally us and another table. The rooms have no air and the windows open barely and a tiny fan was provided. I saw blankets at the outside restaurant, so I asked the concierge for one to take outside that night. She didn't have one, and I had to go back up to my room and wait over 20 minutes to get one. This wasn't what I expected from a premier hotel.
Posted by a verified traveller on 9 Aug. 2018
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Comment from Hotel Management
7 Sep. 2018
by FCLL
Thank you for your feedback. We’re sorry we didn’t deliver on our promise to turn moments into memories.
5 out of 5
Winter Vacation
Pros:Everything
Cons:None
no words can describe our 6 days except-- fantastic my wife and I had so much fun that Its hard to put it to words
Posted by Calvin, from Bakersfield Ca on 8 Nov. 2017
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Comment from Hotel Management
12 Nov. 2017
by Fairmont Chateau Lake Louise
Thank you for sharing your experience with us, Calvin! We appreciate your wonderful feedback, and we hope to welcome you back again soon!
5 out of 5
Had to be one of the nicest most beautiful places.
Not only is the scenery jaw droppingly spectacular, but the hotel is equally fabulous! Our room overlooked Lake Louise, and was spotless and comfortable. The staff was always cheerful and available. I can not give Chateau Lake Louise a high enough mark!
Posted by from Ohio, from B on 30 Mar. 2017
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Comment from Hotel Management
1 May 2017
by Fairmont Chateau Lake Louise
Thank you for choosing Fairmont Chateau Lake Louise! We appreciate your great feedback, and we hope to welcome you back again soon!
1 out of 5
Never stay again!
I was planning on staying for 5 days, I lasted 16 hours. Never again. Same standards as the Fairmont in Jasper. They charge for parking where there is very little spots. Beautiful grounds, old building and old room. That's understandable. Toilets are for someone 5ft tall, but thats okay cause the room was clean and dated, but furniture was kept up, and understandable given its more of a boutique hotel. Check in is long, with many people from other countries in line. Staff is like all staff in upper scale hotels. Nice bed. I ordered a chicken fajitas from room service, cause it was really crowded in the restaurants and wait time was long, but it was saturday, understandable. Price on menu in room was 27 dollars. Price on arrival was 47$. With no justification on why by guy who brought it up. Onions were piled high, about 2 lbs of them, with about 6 oz of dry garlic chicken, 3 monster size torts, and black beans and cheese and lettuce. Took one bite, and placed it outside the room, drove to wendys in canmore, spent 10lbs, had the greatest meal of my life, lost my parking space and parked on a bridge near the emergency exit. When I arrived they tell me they upgrade my junior suite, so the room is a suite next to the elevator on the upper floor. No sleep! The loudest elevator shaft all night long! Room on arrival had nice chocalates addressed to some other family welcoming them instead of me, and fridge with leftover subway sandwich was also in the room. Smelled like pastrami
Posted by a verified traveller on 2 Mar. 2017
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5 out of 5
Spectacular Hotel and Location
Location:Beautiful hikes abound. Snowed in which limited activities.
Beautiful scenery and outstanding service and hospitality. Only negative was room size was a little tight. Amenities were fabulous. Snowed in for a day and a half but still loved the view and enjoyed the pool.
Posted by Randy, from Torrance, Ca on 11 Oct. 2016
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Comment from Hotel Management
28 Oct. 2016
by Fairmont Chateau Lake Louise
Dear Randy,
Thank you for taking the time to write a review regarding your most recent stay at Fairmont Chateau Lake Louise. We are pleased that you enjoyed the stunning destination of Lake Louise, and we hope to welcome you back again in the near future.
Fairmont Chateau Lake Louise offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. A spa tub, a sauna, and spa services are also featured at the eco-friendly Fairmont Chateau Lake Louise. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lake Louise resort.
539 guestrooms or units
8 levels
2 buildings
6 dining venues
3 bars or lounges
Built in 1890
Coffee shop
Ski equipment storage
Charging station for electric cars
Business facilities
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
In-room childcare (surcharge)
Refrigerator (on request)
Microwave (on request)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Calgary Intl. Airport (YYC) (195.6 km / 121.6 mi)
Train station: Lake Louise Station (4.6 km / 2.9 mi)
Parking: Self parking available for a surcharge
Room Amenities
Fairmont Chateau Lake Louise offers 539 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Lake Louise resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Movies for purchase
Refrigerator available
Microwave available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Fairview Bar & Restaurant - This restaurant specializes in American cuisine and serves dinner only.
Walliser Stube - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.
Poppy Brasserie - This brasserie specializes in French cuisine and serves breakfast and dinner. Open daily.
Alpine Social - This restaurant serves dinner only. Open daily.
Lakeview Lounge - This restaurant specializes in American cuisine and serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).
Spa Services
Spa tub in spa
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: CAD 50 per accommodation (maximum CAD 350 per stay)
Maximum 2 per room
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays 72 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: CAD 9 for adults and CAD 6 for children (approximately)
Self parking fee: CAD 30 per day (in/out privileges)
Pet fee: CAD 50 per accommodation (maximum CAD 350 per stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Chateau Fairmont
Chateau Fairmont Lake Louise
Fairmont Chateau
Fairmont Chateau Lake Louise Hotel
Fairmont Chateau Hotel Lake Louise
Fairmont Chateau Lake Louise
Lake Louise Chateau
Lake Louise Chateau Fairmont
Lake Louise Fairmont
Lake Louise Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Hotel Lake Louise
Fairmont Lake Louise
Chateau Lake Louise
The Fairmont Chateau Lake Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Resort
Chateau Lake Louise
Fairmont Chateau Lake Louise Hotel Lake Louise
Lake Louise Fairmont
Fairmont Lake Louise
Fairmont Hotel Lake Louise
The Fairmont Chateau Louise
Fairmont Chateau Louise Louise
Fairmont Chateau Lake Louise Resort
Fairmont Chateau Lake Louise Lake Louise
Fairmont Chateau Lake Louise Resort Lake Louise
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
