4.7 out of 5

"This hotel and spa exceeded our expectations! Although our stay was for a quick two nights, the experience and stay was above and beyond. Valet staff ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

4-star spa resort near High Roller

City center stay

Within a 15-minute walk of the resort, you'll find High Roller and LINQ Promenade. Also, Sands Expo Convention Center is within half a mile (1 km) and Park Theater is within 2 miles (3 km).

Poolside dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the indoor pool and unwind at the poolside bar and bar/lounge.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 255 guestrooms also offer free WiFi and kitchens. Other amenities include patios, pillowtop beds, and plasma TVs with cable channels.

Solitaire Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$156 per night

Princess Suite Strip View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Princess Suite 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Marquise Suite Strip View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Solitaire Suite 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Solitaire Suite Strip View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Platinum Hotel ratings based on 71 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Platinum Hotel

Everyone (22)
5 out of 5

Posted by on 27 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Christian Valadez

Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us.  We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest.  We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

5 out of 5
We loved our stay. Only downside was upon arrival the tried to make us pay an upgrade fee to get a room with double beds. When the ad on travelocity clearly states that we have the option for 1 king size bed or two queen size if they are available. We have stayed there four times and love the hotel. But felt like they where trying to milk more money from us. And we were already paying for an upgrade from the basic unit. Still will stay there again.

Posted by , from Prior Lake MN on 7 Oct. 2018

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Comment from Hotel Management

13 Oct. 2018 by cv

Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us.  We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest.  We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

5 out of 5

Wonderful getaway hotel

This hotel and spa exceeded our expectations! Although our stay was for a quick two nights, the experience and stay was above and beyond. Valet staff were quick and very kind, so please tip them when you can! Our room was phenomenal! King suite on the 17th floor!!! The tub, although no jets or jacuzzi function, was spacious and wonderful. Full kitchen with new appliances, WiFi, though the WiFi did not work 70% of the time...Julius checked us in, a kind gentleman. No hidden charges or fees. Great place to stay will come back again!

Posted by on 26 Aug. 2018

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Comment from Hotel Management

30 Aug. 2018 by FL

Good Day, Thank you for such wonderful review, our staff sure appreciates your great comments. We look forward to future stays with us! Best Regards, Fernando Larios

5 out of 5
We enjoyed our stay at the platinum hotel. Staff was awesome and sweet

Posted by on 23 Aug. 2018

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Comment from Hotel Management

23 Aug. 2018 by Christian Valadez

Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us.  We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest.  We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

5 out of 5
Very quiet and secluded hotel.......a plus in Vegas!!!!!!

Posted by on 14 Aug. 2018

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Comment from Hotel Management

16 Aug. 2018 by Christian Valadez

Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us.  We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest.  We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

5 out of 5

Good location and big room.

We stayed in a strip view room and found it to be close to the strip.

Posted by on 9 Jul. 2018

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Comment from Hotel Management

4 Aug. 2018 by Christian Valadez

Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistant Front Office Manager

5 out of 5
The rooms are very nice. I didn’t expect it but the room had a full size kitchen. And a huge bathroom. The bed was the softest and most comfortable hotel bed I’ve ever slept on, and I do a fair amount of traveling. The room was very clean. And it had a balcony and we had a great view. I also really liked that they had complimentary valet parking. The hotel is right on the strip, which was nice in terms of the noise. But it was close enough to the strip that it’s not a very long walk. And once on the trip it’s right near the Paris hotel, The Bellagio, Caesars Palace, Planet Hollywood. All the fun spots. I will definitely be going back to The Platinum hotel the next time I’m in Vegas!

Posted by , from SLC, UT on 12 Jun. 2018

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Comment from Hotel Management

4 Aug. 2018 by Christian Valadez

Thank you for staying at the Platinum Hotel & Spa and for sharing your experience with us. We are pleased to hear you enjoyed your stay and thank you for the opportunity to serve you as our guest. We look forward to seeing you again on your next visit to Las Vegas. Best Regards, Christian Valadez Assistan Front Office Manager

5 out of 5

I loved the fact that it is a non- smoking hotel

Pros: Non smoking
Cons: Nothing
Location: I like that it was close to airport and strip
I came in for a wedding or I never would have known about this little gem. It is super clean, super friendly and really close to everything. I got the king suite and wow! Awesome! I highly recommend this hotel

Posted by , from Or on 25 Feb. 2018

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5 out of 5

Great hotel for family

My son had told me how nice this hotel was and he was correct. I've never had a room so big with a full kitchen laundry room and a bathroom with such a large tub

Posted by , from Metairie on 5 Dec. 2017

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3 out of 5

Mixed feelings and mixed perspectives

Pros: The cleanliness, the spaciousness, the shower, the jetted tub, the fact that it had a full-size fridge and kitchen.
Cons: The bed, mainly the mattress cover and the scratchy sheets along with an upgrade to the cable, the hallway scent/circulation, more breakfast choices.
Location: An ok location in good walking weather-behind Ballys not too far from the strip.
The staff at the hotel is excellent, no doubt about that. They are very friendly and kind! The room itself was spacious and had everything one would need. It was very clean, and the shower was wonderful. The issues I had were minor but at the same time annoying. The biggest annoyance was the bed. There was a plastic-y mattress cover that was slippery, so the sheets were sliding all over creation during a roll over. The sheets were very scratchy in the beginning but softened up after a couple of days. The toilet seat was loose, requested that it be fixed and it was but still wasn't totally centered. The portable phone in the living area was ancient and didn't work but the phone next to the bed was fine. The cable channels didn't have my faves - Bravo and HGTV - although I didn't spend much time in the room it would have been nice to have them during the off-time. The hall on the 5th floor had a weird scent - air fresheners or more circulation in the hallways would be a big improvement The hotel itself was located off the strip and the walk to Bally's back entrance (by Johnny Rockets) would have been fine if the weather weren't 112-114! We liked Marilyn's Café next door in the Tuscany for breakfast.

Posted by , from Ohio on 2 Jul. 2017

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Property Features

Platinum Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A spa tub, a fitness center, and a sauna are also featured at the business-friendly Platinum Hotel. Free valet parking is available. This 4-star Las Vegas resort is smoke free.

  • 255 guestrooms or units
  • 16 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (4.2 km / 2.6 mi)
  • Metro station: Flamingo - Caesars Palace Monorail Station (0.7 km / 0.4 mi)
  • Parking: Free valet parking

Room Amenities

Platinum Hotel offers 255 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels and pay movies. Accommodations at this 4-star resort have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Private patio
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Platinum Hotel has a restaurant serving breakfast, lunch, and light fare.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Manicures and pedicures
  • Detoxification wrap
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 1 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Fee for in-room wired Internet: USD 0.00 per night (rates may vary)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 1 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Platinum Hotel Las Vegas
  • Platinum Hotel
  • Platinum Las Vegas
  • Platinum Hotel Spa
  • Platinum Hotel Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.