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Courtyard by Marriott London

3.0 star property
3-star hotel in Westminster

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Photo gallery for Courtyard by Marriott London

Exterior
Suite, 1 Bedroom, Non Smoking | Living area
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
864 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪13 min walk‬
  • Place, Victoria Hospital
    ‪7 min drive‬
  • Place, Budweiser Gardens
    ‪10 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

London

Westminster stay.Your stay at this Westminster hotel places you within 2 miles (3 km) of White Oaks Mall and Forest City Velodrome. Landmark Cinemas 8 London and Green Par Driving Range are also within 2 miles (3 km).

What's nearby

  • White Oaks Mall - 13 min walk - 1.1 km
  • Victoria Hospital - 7 min drive - 5.4 km
  • London Convention Center - 10 min drive - 7.8 km
  • Budweiser Gardens - 10 min drive - 8.2 km
  • University of Western Ontario - 14 min drive - 10.7 km

Getting around

  • London Station - 15 min drive
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪Beertown Public House London White Oaks - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Chuck's Roadhouse Bar & Grill - ‬10 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪South Side Family Restaurant - ‬10 min walk

About this property

Courtyard by Marriott London

3-star hotel in Westminster
Courtyard by Marriott London offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1776 square feet (165 square meters) and includes a conference center. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott London. Free self parking is available.

This 3-star London hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 1776 sq ft of conference space
  • 165 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott London offers 120 accommodations with iPod docking stations and complimentary newspapers. 55-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: CAD 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12.50 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Up to 5 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard London
Courtyard London Marriott
Courtyard Marriott Hotel London
Courtyard Marriott London
London Courtyard
London Courtyard Marriott
Marriott Courtyard London
Marriott London Courtyard
Courtyard West Sussex
Courtyard Marriott London Hotel
Courtyard by Marriott London Hotel
Courtyard by Marriott London London
Courtyard by Marriott London Hotel London

Courtyard by Marriott London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well organized and with good Covid precautions.
Stayed 1 night in Jan 2022

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean...well except with the issues with the parking lot - looks like the manhole sewers were clogged and the parking lot was flooded...
Stayed 1 night in Dec 2021

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The person working the front desk both Dec 25 and Dec 26 was amazing. Incredibly helpful, friendly and accomodating! Very appreciative of his help.
Stayed 1 night in Dec 2021

8/10 Good

Mary Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel several times throughout each year. It is our first choice for our family of five. The suite fits us all and we like having a mini-fridge and two televisions. The towels and bedding are good quality. The workout room has been redone and is much better. I do wish, however, that there were wipes provided for cleaning the equipment after use. The front desk staff are always very good.
Stayed 1 night in Dec 2021

2/10 Terrible

Ololade

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL EVER! I WOULD STAY AWAY FROM BOOKING THIS HOTEL! There are BEDBUGS at this hotel, they have refused to issue me a refund despite the fact that I and my guests could not sleep in the hotel due to the bedbugs. Bedbugs were crawling all over, one of my guests was bitten vicariously by bedbugs. Terrible and very terrible customer service. I have pictures and videos of what happened and these bedbugs running around. The hotel did not care! BOOK HOTEL AT YOUR OWN RISK! A bedbug bite does a lot to your health.
Stayed 1 night in Dec 2021

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Friendly check-in Clean, quiet and spacious.
Stayed 1 night in Nov 2021

8/10 Good

Sonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There could have been a couple of bottles of water in the rooms and maybe 2 cookies or granola bars. No vending machines anywhere and Starbucks closed before our arrival.
Stayed 1 night in Dec 2021

4/10 Poor

Lorne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

No water No room credit

Checkin in was great. The room was amazing. However, on the morning of checkout the hotel had no water as there was a leak in the lobby. So no shower, washing up or using the bathroom. Front desk was trying to handle the situation but it was not resolved. So I had to go to my next destination without a shower. When asked for any credit for the lack of water I was told no as I booked through this site and not directly with the Marriott.
Stayed 1 night in Nov 2021

2/10 Terrible

Sharda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room got flooded and we were not giving a room replacement the water were turned off throughout the building & washrooms was not available to use. I was on a business trip and this is highly inconvenient I just needed a place to sleep. I believe I should be fully refunded for the stay.
Stayed 1 night in Nov 2021

4/10 Poor

Courtney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There were kids running up and down the hall past 10pm and no parents in site. We had no running water the next morning and I wasn't able to shower. Very frustrating stay
Stayed 1 night in Nov 2021

10/10 Excellent

Shelley

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was very accommodating
Stayed 6 nights in Oct 2021

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities
TV didnt work had to switch rooms Could use real glasses in the room
Stayed 1 night in Oct 2021

8/10 Good

Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and quiet
Stayed 1 night in Oct 2021

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, we were also allowed to check in early.
Stayed 1 night in Oct 2021

8/10 Good

dexter

Stayed 5 nights in Oct 2021

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Thanks to the staff!
Stayed 1 night in Oct 2021

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great experience Could use a little more cleaning in the not used every day places fridge and in side heater Other then that every thing else was very clean and pleasing
Stayed 1 night in Oct 2021

10/10 Excellent

Kofi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 11 nights in Sep 2021

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay not too expensive for the quality
Stayed 4 nights in Sep 2021

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room's furnishings and the bathroom were all up-to-date and spotless. I was told the hotel had recently renovated the rooms, and the results are great!
Stayed 1 night in Oct 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 2 nights in Sep 2021

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was very clean and staff were very friendly and helpful every time we requested extra towels. The only problem was the flooding in the parking lot which took up a lot of parking spaces. We expected them to fix it right away, however, the water was there for our stay.
Stayed 4 nights in Sep 2021