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Heston Hyde Hotel

4.0 star property
4-star Art Deco hotel near Twickenham Stadium

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Photo gallery for Heston Hyde Hotel

Deluxe King Suite
Interior
Terrace/patio
Front of property - evening/night
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
North Hyde Lane, Hounslow, England, TW5 0EP
  • Twickenham Stadium
    ‪9 min drive‬
  • Westfield London Shopping Centre
    ‪16 min drive‬
  • Wembley Stadium
    ‪18 min drive‬
  • London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Classic Double Room

  • 27 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Hounslow

Heston stay.A stay at this Heston hotel places you within 6 miles (10 km) of Twickenham Stadium and 9 miles (15 km) of Westfield London Shopping Centre. Natural History Museum and Kensington Palace are within 12 miles (20 km).

What's nearby

  • Twickenham Stadium - 9 min drive - 4.9 km
  • Royal Botanic Gardens, Kew - 16 min drive - 8.6 km
  • Westfield London Shopping Centre - 16 min drive - 15.1 km
  • Wembley Stadium - 18 min drive - 14.8 km
  • Hyde Park - 20 min drive - 17.6 km

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Southall Station - 4 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Delhiwala - ‬14 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪Lala Peshawari - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Mimi's - ‬17 min walk

About this property

Heston Hyde Hotel

4-star Art Deco hotel near Twickenham Stadium
Public spaces have free WiFi. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 10760 square feet (1000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Heston Hyde Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Hounslow hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 3 levels
  • 10760 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2014
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
Heston Hyde Hotel offers 303 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Heston Hyde Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 135 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Elke

Disliked: Cleanliness, staff & service, property conditions & facilities

Heston Hyde hotel stay

The staff on reception were friendly and helpful, however there was no restaurant or bar open if you had breakfast you had to have it in your room, there was only one lift working and hotel looked tired and needed some TLC, definitely not a 4 star hotel, the room was ok bed comfy, shower wasn’t good, lamp shades were grubby, walls, and windows, people hanging around in hallways made me feel uncomfortable, definitely wouldn’t stay here again. 👎
Stayed 2 nights in Mar 2025

8/10 Good

Kiran

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Navkiran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deserve to be shut down

Firstly , the manager is so rude she doesn’t even know a of customer services , Secondly the price what you pay and what you get was very terrible , not even a single amenity was there . What a waste I wish I could give them negative rating
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Decent hotel great location

Hotel is very standard, it looks quite run down and it was quite crowded. There was another desk near the check in desk which served as a community support space. The parking and location is amazing considering it’s so close to Heathrow. This feels like a 3 star hotel, enough comfort to stay but simply to sleep and head out.
Stayed 1 night in Dec 2024

2/10 Terrible

Geraint

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

bahdur

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before that’s why I booked it Was amazing place now it so down hill corridors smell of cigarettes they have some collection office down stairs no swimming pool no spar no hearing they leave fan heaters for your use
Stayed 1 night in Jan 2025

2/10 Terrible

Marco

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Raymon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not appreciated

Stayed 1 night in Dec 2024

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Muhammad Haris

Travelled with partner
Disliked: Amenities, property conditions & facilities
Average
Stayed 1 night in Nov 2024

2/10 Terrible

Reanices

Stayed 1 night in Nov 2024

4/10 Poor

Manahil

Disliked: Cleanliness
Security staff is harassing people
Stayed 7 nights in Nov 2024

10/10 Excellent

Jobanpreet

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Hayley

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again. Solo females beware!

I couldn’t stay. I had to leave and book elsewhere. This is no longer a hotel in my opinion, I feel sorry for the staff having to deal with that situation. It’s full of asylum seekers who have absolutely zero respect for the place. Being a single female on my own, I didn’t feel safe as there were large group's of men hanging around corridors- glaring at me like I was intruding! They were shouting outside my door and I could not settle, they were so loud and intimidating. There was no way I was going to hack it out and eventually plucked up the courage to leave the room and check out. I felt safe once I left the carpark. The place smelled so bad of smoke and weed. The room was passable as a 2* at best, I’ve stayed in cleaner 3* budget hotels. I stayed here years ago and it was pleasant so I didn’t think to read reviews for an update. Absolutely never again, it’s ruined what was a nice hotel. I have never felt so uncomfortable and on edge, it was awful. The receptionist was very apologetic, it’s obviously not their fault and are just doing their best to deal with that chaos.
Stayed 1 night in Nov 2024

10/10 Excellent

Leena

Stayed 1 night in Nov 2024

4/10 Poor

Teresa

Liked: Cleanliness

Wouldn't stay again

The hotel was full of asylum seekers so there were people hanging about in the corridors and outside the front of the hotel the reception was full of black bags of stuff for the residents the reception staff were very nice but the whole place felt uncomfortable and the room was cold and the noise from the road was very loud
Stayed 1 night in Nov 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this last minute for trip to twickenham. Looked at the reviews. Probably should have looked deeper. The hotel is used to house asylum seekers as well as paying guests. Hence no facilities. No restaurant. Pool. Or gym. Not a real problem. But the added security staff in reception didnt put you at ease when you walk in past the loud music listening cannabis smoking men sitting around. We went to our room. It had been serviced apparently as we checked in just before the 3pm time. However. In the bed and on the pillows we found short black curly hairs. ! In the bathroom by the towel rail we found dried blood splattered stains on the wall and then more on the wall by the main door. The table was damaged. The carpetted floor was covered with 'bits' We initially dropped our stuff and dashed out to make the game so noticed all this when we returned in the evening. Too late to get another room. On our return after the day. We were hit by the strong smell of cannabis from the corridors to our room. We were just hapoy to leave first thing. Mentioned the isses to the staff and they advised to email the GM to which ive done, so we'll see if there's a reply. Honestly. Id give this one a wide berth. Infact id never go back again !!! I emailed the general manager. He did not reply to my email and after 4 days and chaser. He replied saying it was our opportunity to raise it before the evening so an alternative room could be found. No refund ! No gesture of good will P
Stayed 1 night in Nov 2024

2/10 Terrible

Dan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first drove into the car park I knew something wasn't right as there were strange men hanging around and smoking. Then when I checked in I saw about 8 peaople just around a table in the corner of the reception area which was strange. A day before I was notified by email that the facilities were closed for the swimming pool, restaurant, bar and sauna which I was very disapointed to find out without any reason and wasn't clear when I made the booking. Also it was too late to book another hotel at such short notice. Then I was at the lift and spoke to a man asking if he was staying here and he replied that he's been living there for a year and also another person was living there for 3 years. Then I knew what I was expecting that this hotel is for housing people and more like a hostel than a hotel. This is not a problem, but I would have like to have been notified or advised as if i brought my chilldren I don't think he would have been a safe please. The staff were very abrupt and not helpful at all. I wouldn't stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Usha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Big clean room. Free wifi & free parking. Perfect stay
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ian

Stayed 3 nights in Oct 2024

4/10 Poor

Tashane

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
run down
Stayed 2 nights in Oct 2024

4/10 Poor

Claire

Business traveller
Disliked: Amenities, property conditions & facilities
This hotel is being used long term to house refugees. I hadn’t read the reviews to know this until I arrived. As a lone female business traveller, I wouldn’t have stayed here as it’s predominantly men as far as I could see in reception / out the front. It’s a nice enough hotel and my stay passed without incident - it was quiet overnight, I did feel a sense of discomfort and the lack of bar / restaurant / fitness was shoddy. Use this hotel to keep refugees safe, by all means, but don’t sell remaining rooms on this platform.
Stayed 1 night in Sep 2024

2/10 Terrible

M

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

HOWARD

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel was tired and run down... Also little bit dirty. Was not told that I'd be the only paying customer, the rest seemed to be refugees. No trouble from them, or much noise, but if I'd have brought the family rather than a lone business traveller I would have felt uneasy. Front desk were nice tho and waived damage deposit
Stayed 1 night in Sep 2024