Since this hotel is right next to the airport with an enclosed bridge right to the terminal, it's very convenient, and I understand how this limits things like accessibility to shopping and restaurants,etc. Taking these things into account, I would have given this hotel 5 stars but for a couple of things: noise (not other guests) and internet access. I think it was the plumbing, but there were all sorts of loud noises throughout the night; I did not get a good night's sleep. The other issue was that internet access as substandard at best. When people are traveling from abroad, they are dependent on solid internet access. I was barely able to work from my room, and this was with their "premium" internet access plan, which one has to pay for. It boasts 8mbps, which is laughable in any developed country. Other than those two issues, the hotel was very nice, the staff very accommodating, and the location was wonderful.