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"Room was very clean. Beds were comfortable. I would recommend this hotel to a friend " More

By a verified traveller on Sat 07 Dec 2019

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Hotel Description

3-star hotel near Ontario Mills Shopping Mall

Close to airport

Within 3 miles (5 km) of this hotel, you'll find Ontario Mills Shopping Mall and Ontario Convention Center. Toyota Arena and Benacare Medical Center are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free airport shuttle. Free self parking, laundry facilities, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, coffee/tea makers, and ironing boards.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$133* Per night/room 11 Aug. - 12 Aug.

Standard Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Double Beds, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Courtyard View (Wood Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Wood Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel d’Lins Ontario Airport ratings based on 16 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel d’Lins Ontario Airport

Everyone (6) Couples (2) Family (11)
5 out of 5
Room was very clean. Beds were comfortable. I would recommend this hotel to a friend

Posted by on 7 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by managment

We are glad to learn that you enjoy your stay with us and your recommendation. We hope to see and serve you again in the near future. Happy Holidays Bonnie and team on behalf of Charles -General Manager

5 out of 5
Lovely stay. Very spacious room and comfortable beds. So clean! Would definitely stay there again. Quiet and peaceful and staff was wonderful. Great hot breakfast served as well.

Posted by on 21 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Charles and Team

Thank you for staying with us and great reviews ! We will look forward to serving you even better, in the future. Sincerely,

4 out of 5
Breakfast was great …….. Room made up nicely each day …… hot coffee in lobby any time

Posted by , from New Castle DE on 7 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Charles / Hotel Manager

Thank you, Jimmy for your kind support and valued comments. With many facility upgrades, we look forward to welcoming you back, soon. Sincerely, Charles and Team

2 out of 5
I liked the easy access to the room. Did not like the room maintainance

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Charles / Hotel Manager

Our apologies for the renovation work currently in progress. Thank you for your valued comments. We look forward to serving you better in the future, sincerely. Charles and Team

1 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Charles / Hotel Manager

Our sincere apologies for your disappointment. We look forward to serving you better in the future, as many facility upgrades and hotel enhancement is currently underway. Truly, Charles and Team

1 out of 5
The room wasn't clean and it smelled bad, the staff were very rude when I went to pick up some breakfast for my pregnant wife and take to her, but they were standing there like a check point and wouldn't let me to take the food anywhere, O think this is the most stupid policy I have ever come encounter with. Over all the experience was bad and I will never ever be back, I wanted to talk to a manager but wasn't there also.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Charles / Hotel Manager

Thank you for your valued comments. Apart from authorized food consumption management, another important reason for ' no take out' of buffet is also for food safety to ensure best temperature and condition of food produced and presented. Sincerely, Charles and Team

5 out of 5
The property, the service, and the breakfast was excellent

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Charles / Hotel Manager

Thank you, Matos for staying with us and the great reviews ! Many facility upgrades are currently underway with our hotel enhancement project. Looking forward to serving you even better, sincerely. Charles and Team

2 out of 5
No door in the closet, duck tape on curtains. Bandaid on shower to cover who knows what. Noisy every night. They say no pets I sure heard dogs barking.

Posted by on 27 Jun. 2019

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Comment from Hotel Management

27 Jun. 2019 by Charles / Hotel Manager

Would you mind letting us know, which room ? All attendants are inspecting to identify this specific location, but our apologies, as we are currently refurbishing the hotel. Licensed companion animals are of course, welcome. Sincerely, Charles and Team

2 out of 5
had to change rooms due to a leak and toliet clogged

Posted by on 24 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Charles / Hotel Manager

Our sincere apologies for your inconvenience ! Sincerely yours and looking forward to serving you better in t he future. Charles and Team

4 out of 5
The room was very spacious and the location was great. Everything was clean and comfy. But the night check in receptionist was rude. Didn't appreciate the attitude she gave in front of my children. To top it off my children recognized the behavior of this person. So she showed no respect for other people's children.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Charles and Team

Thank you for your valued comments and our sincere apologies for your disappointment ! If your arrival was last night, I spoke with the agent, who expressed no offense intended. We look forward to serving you better again, soon.Sincerely, Charles and Team

About the Hotel d’Lins Ontario Airport

Location 3400 Shelby St., Ontario, CA 91764

Property Features

Hotel d’Lins Ontario Airport offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Event space at this hotel measures 750 square feet (70 square meters). A roundtrip airport shuttle is free (available on request). The business-friendly Hotel d’Lins Ontario Airport also features complimentary newspapers in the lobby, laundry facilities, and ATM/banking services. Limited free parking is available on a first-come, first-served basis. This 3-star Ontario hotel is smoke free.

  • 150 guestrooms or units
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Self-service laundry
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (3.4 km / 2.1 mi)
  • Train station: East Ontario Station (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Hotel d’Lins Ontario Airport offers 150 accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. This Ontario hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 6:30 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 8:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Sunday: 6:30 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 8:00 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Please note that guests staying 7 nights or more will be required to change rooms on the 7th day of the reservation.

Children 12 years old or younger receive free breakfast when using existing bedding.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 60 (subject to availability)
  • Kitchen/kitchenette fee: USD 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus InnSuites
  • Best Western Plus InnSuites Hotel
  • Best Western Plus InnSuites Ontario Airport E
  • Best Western Plus InnSuites Ontario Airport E Hotel
  • Best Western Plus Innsuites Airpark Ontario Hotel And Suites
  • Best Western Plus Innsuites Airpark Ontario Hotel Ontario
  • Best Western Plus InnSuites E Hotel
  • Best Western Plus InnSuites E
  • Hotel d’Lins
  • Best Western Plus Ontario Hotel
  • d’Lins Ontario Airport
  • D’lins Ontario Airport Ontario
  • Hotel d’Lins Ontario Airport Hotel
  • Hotel d’Lins Ontario Airport Ontario
  • Hotel d’Lins Ontario Airport Hotel Ontario

You should know

  • Hotel d’Lins Ontario Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.