Book Cheap Hotels in Mexican Riviera

Fantastic experience all round. It’s a little far from town ... then again the perfect retreat

The staff were so friendly and service was too notch. The only place in the resort that I would not give a positive review is the staff at the Italian restaurant.

Very clean and service was great Definitely looking forward in going back.

Checking in I wanted to add a night to our stay and was very rudely approached and thrown the sign of how much more it would be and it ended up it would be three times what we were paying per night so we declined and you need your card key even to keep your lights on in the room as well as our shower did not drain when we took a shower the floor overflowed and our entire bathroom was soaking wet

The staff was extraordinary. We ate at all the restaurants which were terrific. While the staff at all of them was great, Nacho from Los Gallos and Alan from Ipanema stood out the most. We were discussing what to get for dinner when Alan says "don't even worry about the menu. Just relax and I will bring you an array of options from appetizer to dessert. you will have shrimp, steak and chicken. Now just sit back and enjoy yourselves". Our meal was spectacular. Going above and beyond to make my family have an incredible dinner. The staff from the front desk, to the bell hop, to the tour center and even the host stand of each restaurant who made us feel so welcome and safe. We disinfected our shoes and had our temperature taken upon arrival. We were given hand sanitizer at all restaurants and the buffets were sufficiently staffed in order to have all of the food options dished out for you. No chance for cross-contamination. Overall it was a top of the line property. I'd recommend packing something warm for the evenings and early mornings such as a hoodie, pullover,or light jacket. We'll definitely be back.

Super clean friendly staff the hotel is beautiful good food they treat you with respect