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4.6 out of 5

"The team in the gold lounge was wonderful. The staff throughout was great as well! The amenities, including the pool, are a total treat. Thank you Fai ... " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

4.5-star luxury hotel near Eaton Centre, connected to a shopping center

Heart of Montreal

Within a 10-minute walk of this Ville-Marie hotel, you'll find Eaton Centre and Bell Centre. Also, McGill University is within half a mile (1 km) and Museum of Contemporary Art is within 2 miles (3 km).

Renovated in 2017

A full-service spa, a 24-hour health club, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Traveling on business? Take advantage of the express check-out, laundry service, and valet parking.

WiFi, flat-screen TVs

The 950 guestrooms have flat-screen TVs with cable channels and offer WiFi and 24-hour room service. Other amenities include wired Internet, minibars, and coffee/tea makers.

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$222* Per night/room 31 Oct. - 1 Nov.

Suite, 1 King Bed (Outremont)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Mile End)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, 1 King Bed (Royale Ville Marie)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Le Plateau)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont The Queen Elizabeth ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont The Queen Elizabeth

Everyone (5) Couples (2) Family (4)
5 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

14 Apr. 2020 by Viviane

Dear Guest, We would like to take to opportunity to thank you for taking the time to share your experience at Fairmont The Queen Elizabeth. We are delighted to see that you have enjoyed your stay with us. It will be a pleasure to welcome you for your next stay in Montreal. Warm regards.

5 out of 5
The team in the gold lounge was wonderful. The staff throughout was great as well! The amenities, including the pool, are a total treat. Thank you Fairmont Queen Elizabeth!

Posted by on 9 Mar. 2020

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Comment from Hotel Management

14 Apr. 2020 by Viviane

Dear Guest, We thank you for taking the time to share your thoughts regarding your stay with us. We will make sure to share your positive review to our teams and we look forward to welcoming you back soon. Kind regards.

5 out of 5
Loved the staff! My Sister and I were celebrating our 50th birthday and the staff made it a memorable stay:)

Posted by on 12 Nov. 2019

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Comment from Hotel Management

28 Dec. 2019 by Guest Relation Manager

Dear Guest - We're delighted to hear the team made you and your sister's birthday celebration memorable. We sure hope to have the pleasure of welcoming you again in the future. Warm regards.

5 out of 5
I love the coffee shop and the other market area at the lobby. There is nothing I did not like.

Posted by on 26 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by Guest Relation Manager

Dear KeylaVivas - We appreciate you taking the time to share your feedback with us and we're glad to know you especially enjoyed Kréma and Artisans. We sure hope to have the pleasure welcoming you again soon. Warm regards.

5 out of 5
At registration, our agent suggested an upgrade for a beautiful view of the cathedral. We accepted and it was outstanding.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Guest Relation Manager

Dear Guest - We're delighted to know you enjoyed your visit and the beautiful view from your guestroom and we hope to ahve the pleasure of welcoming you again in the future. Warm regards.

5 out of 5
Great location...train station below hotel with lots of shops. Hotel is expensive but quite good. Very small rooms at the "view" level 10th floor.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Guest Relation Manager

Dear Guest - We're delighted to know you very much enjoyed your experience, especially the great central location of the hotel. We look forward to welcoming you again in the future. Kind regards.

1 out of 5

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Manager

Dear Guest - We're very sorry we failed to meet your expectations on this occasion and for not having the opportunity to address the challenges. We still hope to welcome you again in the future and redeem ourselves in your eyes. Kind regards.

5 out of 5
Liked being next to the Basilica Church Mary of Miracles. We had the pleasure of attending Mass on Palm Sunday. Very accessible and in walking distance. The Restaurant in the Hotel was wonderful and had delicious food. Highly recommend!

Posted by , from New York, NY on 15 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Manager

Dear Luciana - Thank you for taking the time to share your comments with us. We're glad to know the central location was convenient for you and that you enjoyed your experience at Roselys restaurant. We hope to have the pleasure of welcoming you again soon. Kind regards.

5 out of 5
Incredible service and hospitality. Highly recommend this Hotel !

Posted by on 15 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Manager

Dear Guest - We're thrilled to see you very much enjoyed your experience and the great service provided by all the colleagues. We look forward to welcoming you back in the near future. Warm regards.

5 out of 5

Posted by on 11 Feb. 2019

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Property Features

Fairmont The Queen Elizabeth offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 84841 square feet (7882 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Fairmont The Queen Elizabeth. For a fee, parking is available. A complete renovation of Fairmont The Queen Elizabeth was completed in 2017. This 4.5-star Montreal hotel is smoke free.

  • 950 guestrooms or units
  • 21 levels
  • 84841 sq ft of conference space
  • 7882 sq m of conference space
  • Built in 1958
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Pierre Elliott Trudeau Intl. Airport (YUL) (18.3 km / 11.4 mi)
  • Train station: Montreal Central Station (0.5 km / 0.3 mi)
  • Metro station: Bonaventure Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont The Queen Elizabeth offers 950 accommodations with minibars and laptop-compatible safes. 49-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Montreal hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Rosélys - This bistro specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities onsite

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 31 per person (approximately)
  • Fee for in-room wireless Internet: CAD 16.04 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 16.04 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 16.04 per 24-hour period (rates may vary)
  • Self parking fee: CAD 35 per night
  • Valet parking fee: CAD 35 per night (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Elizabeth
  • Fairmont Queen
  • Fairmont Queen Elizabeth
  • Fairmont Queen Elizabeth Hotel
  • Fairmont Queen Elizabeth Hotel Montreal
  • Fairmont Queen Elizabeth Montreal
  • Queen Elizabeth Fairmont
  • Fairmont Hotel Montreal
  • Fairmont Montreal
  • Fairmont The Queen Elizabeth Hotel Montreal
  • Montreal Fairmont
  • Fairmont The Queen Elizabeth Hotel
  • Fairmont The Queen Elizabeth Montreal
  • Fairmont The Queen Elizabeth Hotel Montreal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.