4/10 Poor
Christopher
Travelled with partner
Dec 31, 2025
Liked: Cleanliness
Where do i begin! The rooms are okay if not odd shaped and the bed was tiny even though they said standard queen (yeah standard only in Canada). Otherwise room was fine besides the cleaning which was so annoying. Room cleaning they ask do you want it cleaned everyday and we said yes (reception asked) as weather was snowy and ice storm and we were out and about all day in that weather so we looked forward to nice clean warm room when we returned each day. NOPE both days we were given excuses why it was not done and both times reception said we did ask to have room cleaned (Please the weather was brutal and our snow shoes were dripping everywhere...why would I not request it and when I showed that we had sign out every morning for cleaning we were told they were short staffed and then it was a mistake and so and so on. We sat in reception day one for nearly two hours (entry to room 4.45pm) while we waited for room to be cleaned and 2nd day 45 minutes (5.15pm) Room still dirty and no toilet paper Said Manager would contact us and take care of this and of course he never did even though requested twice at reception ...Very busy guy must be!
And worse was the breakfast what a rubbish breakfast...three little chaffing dishes with scrambled egg/sausage and dry old potato ...no juice / yogurts warm and not on ice ..only thing nice was croissent . $23 or so they charge ...nuts...maybe venting to much but this is not first class service and there are better places for brunch all around
Christopher
Stayed 5 nights in Dec 2025
