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"My family stayed here the week after Memorial Day, and we had a great time. We stayed in the Courtyard View room. The room was nice, and although it ... " More

By a verified traveller on Fri 10 Jun 2016

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Hotel Description

Hotel near Grand Haven Beach in Grand Haven

In Grand Haven

You'll find Grand Haven Beach and Grand Haven State Park within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Kirk Park and Hoffmaster State Park.

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 104 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include microwaves, coffee/tea makers, and free long-distance calls. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$120* Per night/room 21 Oct. - 22 Oct.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Beacon Inn ratings based on 17 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Beacon Inn

Everyone (4) Family (5)
4 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Manager

Thank you for your rating! We're so pleased you enjoyed your stay with us. We look forward to welcoming you again soon!

5 out of 5
Our room was clean, beds were comfortable and breakfast was nice. I would stay here again.

Posted by on 17 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Manager

Thank you for your review! We appreciate you mentioning the cleanliness and comfort! We look forward to seeing you again soon!

4 out of 5
The hotel was nice and clean. the only complaint I would have is the rooms walls seam to be thin and we could hear the people upstairs they sounded like elephants walking. you could also hear everyone shower running.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Manager

Thank you for your review! We appreciate your feedback about the sounds you could hear. It's important to us to hear both what we're doing right and where we could improve so we can continue to be as great as possible. We look forward to welcoming you again soon!

3 out of 5
Over priced, a little difficult to find. Staff was excellent, friendly. Could see light coming under the door seal, bathroom needed some detailing as trim didn't fit and caulk was used to hide gaps.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Manager

Thank you for your review! We appreciate you telling us both what you liked and didn't like about our property so we are aware of where we need to improve. We look forward to welcoming you again soon!

5 out of 5

Posted by on 7 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Manager

Thank you for your review! We're pleased that you enjoyed your stay with us. We look forward to welcoming you again soon!

4 out of 5
Breakfast was great. The beds were really comfortable. The room could have used some updating. There was some water damage on the back of the bathroom door. The pool area also needed some updating.

Posted by on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Manager

Thank you for your review! I'm sorry you noticed issues while you were here. We're in the process of putting tile on the walls of the pool room. And, thank you for telling me about the bathroom door. I will have maintenance look at it. We hope to see you again soon!

3 out of 5
Didn’t realize I paid almost $100 for an unattached room. Kids had to walk outside to get back to the pool in the main building. It’s freezing cold here in Michigan

Posted by on 26 Dec. 2018

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Comment from Hotel Management

27 Dec. 2018 by A.

I am sorry that you did not enjoy your stay with us. We have the unusual luck to have both inside and outside rooms. A good keyword to look for when booking our property online is interior access. That means that it will be inside the main building. Hope you will come back again soon and give us a second chance.

5 out of 5

Very friendly and welcoming staff

Pros: Friendly staff - everyone we talked to there was very friendly and helpful.
Location: Very nice beach and fountain. We rode bikes on the pathway which was nice- but a little scary and loud going over the drawbridge!
My family stayed here the week after Memorial Day, and we had a great time. We stayed in the Courtyard View room. The room was nice, and although it was unusual to have outside door to the parking lot, we really liked being able to park close to the room to reduce moving luggage through hallways. Also, it was very nice to be able to walk from the patio/ courtyard to the indoor pool. They were very friendly and accommodating to a family with young kids.

Posted by on 10 Jun. 2016

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Comment from Hotel Management

14 Jun. 2016 by Kendra

Thank you for your review! The rooms in the courtyard section are my favorite, and I'm so happy you enjoyed them! The noise over the drawbridge can be weird, but we'd like to consider it another charm to our beautiful area. :) I hope you come again soon!

4 out of 5

Nice basic hotel option in Grand Haven

Pros: Good Value
Cons: Hot Breakfast. Had waffles, but other stuff just food service items.
Location: Great vacation town.
Second time we've stayed here. About 5 minutes to downtown, 10 to GH State Park. Nice basic decor in room, typical for Best Western. Comfortable bed, pillows uncomfortable (overstuffed). TV a little small and volume is limited to 50%, which from across the room is not loud enough. Bathroom door sticks, had to hold handle down on toilet to flush, just minor flaw. A great value on a comfortable room in one of our favorite beach towns.

Posted by , from Lansing, MI on 30 May 2016

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Comment from Hotel Management

4 Jun. 2016 by Kendra

Thank you so much for your review! We strive to ensure each guest has a wonderful stay, and I'm so sorry you had a few issues. Thank you for letting us know that the bathroom door sticks so we can repair it. We will definitely look into all of the issues you had and we hope to see you again soon!!

4 out of 5

Good

Pros: Free Internet
Stayed during a family funeral, and were treated with respect and kindness. Thanks.

Posted by , from Chicago on 13 Apr. 2011

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Property Features

Best Western Beacon Inn offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Best Western Beacon Inn also features coffee/tea in a common area, complimentary newspapers in the lobby, and a television in a common area. Self parking is free. This Grand Haven hotel is smoke free.

  • 104 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Muskegon, MI (MKG-Muskegon County) (16.3 km / 10.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Beacon Inn offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. This Grand Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beacon Best Western
  • Best Western Beacon
  • Best Western Beacon Grand Haven
  • Best Western Beacon Inn
  • Best Western Beacon Inn Grand Haven
  • Best Western Beacon Hotel Grand Haven
  • Best Western Grand Haven
  • Grand Haven Best Western
  • Best Western Beacon Inn Hotel
  • Best Western Beacon Inn Grand Haven
  • Best Western Beacon Inn Hotel Grand Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Muskegon-Hotels-Best-Western-Beacon-Inn.h20672-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.