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Virgin Hotels New York City

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Photo gallery for Virgin Hotels New York City

55-inch Smart TV with digital channels, TV, Netflix
Creator video - submitted by Виктор's Travel Shop
Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with digital channels, TV, Netflix
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1227 Broadway, New York, NY, 10001
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

City view

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Shower, rainfall showerhead, designer toiletries, hair dryer

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, City View (Sky Chamber City View)

Minibar, in-room safe, desk, laptop workspace

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Multiple Beds (Richard's Flat King Suite)

  • City view
  • 260 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

City view

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Penthouse, Multiple Beds (Penthouse King Suite)

  • City view
  • 156 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Chamber King ADA)

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Chamber King)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(203 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Sky Chamber King Empire View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Ace Hotel New York

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,114 reviews
The price is CA $218
CA $319 total
includes taxes & fees
Jul 1 - Jul 2
Ace Hotel New York

About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Empire State Building and Madison Square Garden. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk

About this property

Virgin Hotels New York City

5-star luxury hotel near Empire State Building
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 463 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pet friendly
  • Restaurant
  • Air conditioning
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4.7 out of 5, Exceptional, 5,636 reviews
The price is CA $469
CA $607 total
includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

This property's listed general deposit for incidentals is refundable via credit card after check-out.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Covered valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open May 18 and close September 27.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York

Virgin Hotels New York City Hotel

Virgin Hotels New York City New York

Virgin Hotels New York City Hotel New York

Frequently asked questions

How close is Virgin Hotels New York City to the airport?

Virgin Hotels New York City is 10 mi (33-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Virgin Hotels New York City?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Virgin Hotels New York City on Jun 7, 2026 start from CA $354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Virgin Hotels New York City have an airport shuttle?

Airport shuttle services are not available at Virgin Hotels New York City.

How close is Virgin Hotels New York City to the beach?

This hotel is 19.2 mi (50-min drive) from Coney Island Beach.

Does Virgin Hotels New York City offer free breakfast?

Free breakfast isn’t provided at Virgin Hotels New York City, but cooked-to-order breakfast is offered for a fee of between USD 40 and 125 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Virgin Hotels New York City?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Virgin Hotels New York City?

Free parking is not available at this hotel. Valet parking is available for USD 75 per day.

Does Virgin Hotels New York City have a pool?

Virgin Hotels New York City features a seasonal outdoor pool.

Does Virgin Hotels New York City have a restaurant?

Virgin Hotels New York City is home to Everdene, which features American cuisine.

Does Virgin Hotels New York City have a spa?

This hotel has a spa, which features aromatherapy, prenatal massages, and facials.

How close is Virgin Hotels New York City to downtown New York?

Virgin Hotels New York City is 2.5 mi away from New York.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2273 out of 3381 reviews
Rating 8 - Good. 533 out of 3381 reviews
Rating 6 - Okay. 285 out of 3381 reviews
Rating 4 - Poor. 155 out of 3381 reviews
Rating 2 - Terrible. 135 out of 3381 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

Bachir

Amazing stay
Stayed 1 night in Feb 2026

10/10 Excellent

Lovely

Liked: Cleanliness, staff & service, amenities
Couldn’t have asked for a better stay. Staff is attentive, check in was super fast. Everything was amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

Nanette

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Nov 2025

2/10 Terrible

Marcelo, Dover

Stayed 1 night in Feb 2026

2/10 Terrible

George

Stayed 4 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2026

8/10 Good

tasha

Stayed 1 night in Feb 2026

10/10 Excellent

michael

Stayed 1 night in Feb 2026

10/10 Excellent

YIU WAI

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in New York.
Stayed 4 nights in Feb 2026

10/10 Excellent

Albert

Stayed 1 night in Feb 2026

2/10 Terrible

Artur

Disliked: Cleanliness, amenities, property conditions & facilities
Not properly cleaned rooms, half of stuff doesn't work like AC or TV, the toilet seat wasn't installed properly, construction noise from the outside + loud elevator noises. Front desk isn't trustworthy as they told me I can't cancel my stay but Expedia helped me and it was actually possible to cancel it
Stayed 3 nights in Feb 2026

4/10 Poor

Brian

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I loved the location. The hotel rooms I booked a suite and it was definitely not 5 stars. Very disappointed in Virgin. I will never be staying with them again. Suite was dirty rug and couch had multiple stains. The big bottles of shampoo and toiletries were half empty. There was marks on the toilet seat. Some staff completely disconnected to visitors. To many issues to write here I will be calling management and sending them pictures of what my suite looked like.... Good luck
Stayed 1 night in Feb 2026

10/10 Excellent

Chukuma

Stayed 3 nights in Feb 2026

2/10 Terrible

Ines

Stayed 1 night in Feb 2026

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
I’m in NYC a lot on business after living there for 20 years. Finding a good hotel at the right price is always tough. This is a hidden gem! Great room, great service, great location. The fitness room is gold star with an awesome view of the Empire State Building. Will definitely book again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 4 nights in Feb 2026

10/10 Excellent

Rebecca

Stayed 3 nights in Feb 2026

10/10 Excellent

Fulvio

Stayed 6 nights in Feb 2026

10/10 Excellent

Dionne

Stayed 5 nights in Feb 2026

2/10 Terrible

Luke

Stayed 7 nights in Jan 2026

10/10 Excellent

carlos, Ridgefield Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service from all the staff. Beautiful and clean hotel. El cielo restaurant is out of this world!
Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

8/10 Good

Tal

Stayed 9 nights in Feb 2026

10/10 Excellent

Dajah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great view, friendly staff
Stayed 1 night in Feb 2026