Zazil-ha stay.Within a 10-minute walk of this Zazil-ha hotel, you'll find Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Mario Villanueva Stadium Madrid are also within half a mile (1 km).
What's nearby
Mamitas Beach - 5 min walk
Quinta Avenida - 6 min walk
Playa del Carmen Main Beach - 8 min walk
Quinta Alegría Shopping Mall - 12 min walk
Playa del Carmen Maritime Terminal - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
Colectivo Mexicano Cervecero - 1 min walk
The BIO & Natural way, 5ta Av. - 1 min walk
Pescaderia y Cockteleria el Pirata - 2 min walk
Tropical Tacos - 2 min walk
Tierra Verde - 1 min walk
About this property
Ah Xok Suites
3.5-star hotel near Playa del Carmen Main Beach
Ah Xok Suites offers its guests an outdoor pool, tour/ticket assistance, and an elevator. WiFi is free in public spaces.
This 3.5-star Playa del Carmen hotel is smoke free.
19 guestrooms or units
3 levels
Built in 2021
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Elevator
No smoking on site
Ah Xok Suites offers 19 accommodations with safes and blackout drapes/curtains. Accommodations at this 3.5-star hotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. In-room massages and irons/ironing boards can be requested.
Languages
English, Spanish
Property amenities
Family friendly
Kitchen
Microwave
Mini-fridge
Outdoor pool
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Entertainment
Flat-screen TV
Bedroom
Blackout drapes/curtains
Bathroom
Shower
Towels
Food and drink
Blender
Cookware/dishes/utensils
Griddle
Kitchen
Local meal delivery service
Microwave
Mini-fridge
Stovetop
More
Desk
In-room massage
Iron/ironing board (on request)
Restaurant dining guide
Safe
Soundproofing
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Ah Xok Suites
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Ah Xok Suites Hotel
Ah Xok Suites Playa del Carmen
Ah Xok Suites Hotel Playa del Carmen
Ah Xok Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 15 out of 24 reviews" "
10 - Excellent
15
Rating 8 - Good. 5 out of 24 reviews" "
8 - Good
5
Rating 6 - Okay. 3 out of 24 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 24 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 24 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Good
Kerry
17 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were helpful and very nice.
Boards and deck around pool cracked. Need ro be replaced. Couch very uncomfortable to sit on. Needs to be replaced.
This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful.
Ah Xok is on 5th Ave. so there is noise. But it is on the quiet end so the noise is generally not a problem after around 11pm. We love the area and the proximity to a quiet, undeveloped beach.
We like everything about the place -- location, staff, room, balcony, rooftop, etc. -- but for one thing. The adjoining room doors are awful. Neighbors might as well be in your room. Normal conversations can easily be heard through the adjoining doors.
We love everything else and would have given 5 stars but for the doors. They should be replaced or, better yet, seal the doorways and get rid of adjoining rooms.
Very noise house keeping
Construction early morning
Front desk is kool
Marcus
6/10 Okay
Verified traveller
11 Mar 2023
Liked: Cleanliness
Nice but noisy
Very new construction but super noisy from the inside. I could hear everyone around me and there was a lot of echo from the hallway. Basically people would come in from partying around 2-3 AM, talk loudly in the hallway and slam their doors which just echoed everywhere. Nice on the inside but this was a huge issue. Baby cried next door from 3-5 AM. No rest.
We really enjoyed our balcony and the extra- large shower and the well- equipped kitchen ( a toaster would have been good) and the extra- friendly reception and cleaning people. We will come back again