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Hotel VSI

2.5 star property
Hotel near Quinta Alegría Shopping Mall in Playa del Carmen

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Hotel VSI

Photo gallery for Hotel VSI

View from room
Exterior
Family Suite, Mixed Dorm, Pool Access, Garden View
Restaurant
Reception

Overview of Hotel VSI

Reviews
5.8

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Av 45 S/N Norte Esq. calle 14 bis, Col Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Popular LocationQuinta Alegría Shopping Mall11 min walk
  • Popular LocationQuinta Avenida11 min walk
  • Popular LocationMamitas Beach17 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View, Poolside

Standard Double Room, 2 Double Beds, Pool View, Poolside

Standard Double Room, 2 Double Beds, Pool View, Poolside

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Mixed Dorm, Pool Access, Garden View

Desk, laptop workspace, iron/ironing board, free WiFi

Family Suite, Mixed Dorm, Pool Access, Garden View

  • 40 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Ensuite, Pool View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Ensuite, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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4.1 out of 5, Very good, (1009)
The price is CA $100
per night
CA $124 total
includes taxes & fees
4 May - 5 May
The Palm at Playa

About the area

Playa del Carmen

Heart of Playa del Carmen.Within a 15-minute walk of this Gonzalo Guerrero hotel, you'll find Quinta Alegría Shopping Mall and Quinta Avenida. Also, Mamitas Beach is within 2 miles (3 km) and Xplor Theme Park is within 6 miles (10 km).

What's nearby

  • Quinta Alegría Shopping Mall - 11 min walk
  • Quinta Avenida - 11 min walk
  • Playa del Carmen Main Beach - 16 min walk
  • Mamitas Beach - 17 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • Ty-coz Express - 3 min walk
  • El Oasis Mariscos - 4 min walk
  • El Arbolito Taco Stand - 3 min walk
  • Burger King - 1 min walk
  • El Rincón Oaxaqueno - 4 min walk

About this property

Hotel VSI

Hotel near Quinta Alegría Shopping Mall in Playa del Carmen
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel VSI. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

  • 1 floor
  • 26 guestrooms or units
  • Built in 1998
  • Cabanas by the pool (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
  • Coffee shop
Hotel VSI offers 26 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 7 ft
  • Street parking available
  • Area shuttle

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Griddle

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel VSI

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Ignacio Playa del Carmen
San Ignacio Playa del Carmen
Hotel Villas San Ignacio Playa del Carmen
Villas San Ignacio Playa del Carmen
Villas San Ignacio
Hotel VSI Hotel
Hotel Villas San Ignacio
Hotel VSI Playa del Carmen
Hotel VSI Hotel Playa del Carmen

Hotel VSI Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 34 reviews" "
Rating 8 - Good. 8 out of 34 reviews" "
Rating 6 - Okay. 7 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 10 out of 34 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here over xmas vacation, 2022. The place is listed at a good pñrice (700p a night). We didnt like our upstairs room very much, because of the size, so they gladly moved us to the lower level room (105). It was an amazing room with a fridge and two beds. They didnt charge us any more money. The pool is nice and clean! Hot water didnt work once, but it was fixed later. Location is a 20 min walk to mamitas public beach and theres lot of restaurants and shops on the way there ( on Constituyentes). The staff were really cool! Karla and the rest helped us with questions we had. For the money is a great deal and a nice place to stay. I would love it if they had a little bar or restaurant on the premises. Burger king is right next door with lots of places to buy drihks.. Thankx VSI. I will be back!!!!

2/10 Terrible

benito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel
The hotel didn't have hot water for three days and at times, no water at all for showering. We mentioned it to the management and they didn't seem to do much of anything about it. I was supposed to have three single beds in the room, but was only provided two beds and a couch. On my last day, very unhappy, I spoke to the manager to ask about a partial refund due to the conditions, and she told me to talk to hotels.com since I booked with them, or that they could reimburse me half of my money, but after considering that, I decided that it was not appropriate to make me pay for the stay when I did not feel at all comfortable staying there. The manager then disappeared and the employee who was there declined to reimburse me at all. Please do not stay at this hotel, it is not worth the money. Bad service and not a good place to stay. Very cheap and chintzy.
Stayed 4 nights in Jan 2018

2/10 Terrible

Alex, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no free shuttle
THERE IS NO FREE FERRY SHUTTLE O BEACH SHUTTLE , AND FREE SELF PARKING IS ON THE STREET PLACE DONT LOOK LIKE ON THE PICTURES , FEES ARE TO BE COLLECTED BY THE HOTEL IN DOLLARS CONVERTED TO PESOS ON THERE ON RATE CHANGE THAT IS WAY HIGER OF WHAT THE EXCHANGE IS PLUS A 10% MORE TO USE A CREDIT CARD , PLUS I GOT SOME BED BUG BITES
Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Money's worth
Very dirty, pool is a small and you'd prob get a disease. Hard to find for taxis. Picture is not even close to look of place. Staff friendly and very helpful at least. Worst part that you aren't getting a deal. The hotel us not worth what it says on expedia. The sale price is actually the price of room as I asked how much for an extra room. Staff got embarrassed once I asked why it advertises a room worth 100 when it is not even worth 40 like I paid.
Stayed 1 night in Jan 2018

8/10 Good

ms charltin, vancouver bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, rooms were good.
Place was good for the money. I got a 2 bed and 1 bath room. Quiet and centrally located. Renovating right now so a bit noisy during the day. It's gonna be beautiful. Very friendly staff.

4/10 Poor

Gabriela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nosotros nos hospedamos dos dias pero con días de diferencia entre uno y otro es decir, estuvimos una noche, nos fuimos en la mañana y regresamos a nuestra segunda noche 5 días después.. la primera noche que estuvimos la alberca estaba verde de lo sucia que estaba, nos dieron excusas pero pues eso no justificaba nada.. califique mi estancia como mala por eso y a la siguiente noche que nos hospedamos que fue 5 días después, entregamos la habitación a las 12 y preguntamos si podíamos seguir haciendo uso de las instalaciones y nos dijo el gerente que no.. que porque nosotros habíamos dado una mala opinión sobre la primera noche que estuvimos el se sentía con el derecho de no recibirnos y pedirnos retirarnos por la mala opinión que habíamos dado sobre la alberca y que si no nos había gustado el hotel pues mejor nos retiráramos que él no tenía problema en dejar ahí a otros huéspedes después de hacer su check out pero que a nosotros no nos quería ahí por la mala opinión su actitud a la defensiva, burlona, irónica, prepotente y alzando la voz.. yo solo di mi opinión porque me la pidieron y porque era la verdad.. entonces si no quieren opiniones porque son “malas” entonces no las pidan.. las empleadas de limpieza y recepción muy amables.. el problema fue el “encargado” o gerente no se que sea ese señor que no sabe tratar el cliente

6/10 Okay

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
La alberca se veía verde!! Como ya con lama.. me gusto el burguer king de enfrente
Stayed 1 night in Nov 2022

6/10 Okay

Raymundo

Liked: Cleanliness
Stayed 1 night in Nov 2022

2/10 Terrible

Jose Alberto

Business traveller
Disliked: Staff & service, amenities
Llegue al hotel y no encontraban mi reservacion, a pesar de que le mostre imagenes de mi reservacion mediante expedia, ademas pague para 2 camas matrimoniales y no tenian disponibilidad. Una terrible experiencia
Stayed 1 night in Nov 2022

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022