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On the beach
Your stay at this Playacar hotel places you within 3 miles (5 km) of Playacar Golf Club and Paseo del Carmen. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.
Balconies, plasma TVs
The 819 guestrooms have plasma TVs with satellite channels and offer thoughtful touches like free minibar items and bathrobes. Balconies, 24-hour room service, and coffee/tea makers are also available.
16 Apr. 2018 by Lizeth Arratia- Web Relations Manager
Dear guest, Thank you for choosing Sandos Playacar Beach Resort as your holiday destination and for sharing your impressions. We are sorry to read that your stay was not what you expected but it is good to know that you did appreciate the attention of some of our staff members. Your comments will be shared with Elena and David. Kind regards,
16 Jul. 2019 by Warren B
Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Playacar Beach Resort. While your comments are not typical of the large majority of our Guests experiences, we will be forwarding them to our Management for their review. Always at your service! Warren B Web Relations Manager Sandos Playacar Beach Resort
11 Jul. 2019 by Warren B
Thanks for having taken the time to share your comments and opinions of your stay with us at Sandos Playacar Beach Resort. We really appreciate hearing about our Guests experiences and we will be forwarding them to our Management for their review. We look forward to welcoming you back at your earliest convenience. Always at your service! Warren B Web Relations Manager Sandos Playacar Beach Resort
16 Mar. 2019 by Lizeth Arratia- Web Relations Manager
Dear guest, Thank you for choosing Sandos Playacar Beach Resort to spend your vacations. Your feedback is very important for us. It is a pity to read that your stay was not up to your expectations due to the situations mentioned in your review. Kind regards,
29 Apr. 2019 by Warren B
¡Gracias por tomarse el tiempo de compartir su opinion! Lo siento no acercaste a nosotros para atender a su cualquier situacion en el Resort Saludos Cordiales, Warren B Web Relations Manager Sandos Playacar Beach Resort
29 Apr. 2019 by Warren B
¡Gracias por darle a Sandos Playacar Beach Resort una calificación tan alta! Estamos muy contentos de que hayas tenido una gran experiencia Siempre a su Servicio! Warren B Web Relations Manager Sandos Playacar Beach Resort
17 Dec. 2018 by Lizeth Arratia- Web Relations Manager
Dear guest, Thank you for sharing your opinion about your stay in our hotel. We are glad to know you enjoyed our facilites and we hope to welcome you back in the future. Kind regards,
15 Nov. 2018 by Lizeth Arratia- Web Relations Manager
Dear guest, Thank you for sharing your opinion about your recent stay in our resort. We are sorry to read that your stay was not up to your expectations and we offer you an apology for the inconveniences you had. Kind regards,
15 Aug. 2018 by Lizeth Arratia- Web Relations Manager
Dear guest, Thank you for sharing your opinion about your vacations at Sandos Playacar. It is good to know you enjoyed the facilities and we hope to have the opportunity to welcome you back in the future. Kind regards,
Sandos Playacar All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sandos Playacar All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
Available in some public areas: Free WiFi
Free self parking
Sandos Playacar All Inclusive offers 819 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 32-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Sandos Playacar All Inclusive has 9 restaurants on site.
24-hour room service is available.
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.