Soho Playa Hotel

4.0 star property
4-star Art Deco hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Soho Playa Hotel

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Bar (on property)
Reception
Deluxe Room | View from room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Deluxe Double Room

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Central Playa del Carmen getaway .Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Also, Playa del Carmen Main Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.8 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Soho Playa Hotel

4-star Art Deco hotel near Quinta Avenida
Soho Playa Hotel offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, a library, and multilingual staff are also featured at Soho Playa Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Soho Playa Hotel offers 22 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Italian, Spanish

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Soho Playa Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 for adults and MXN 100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Soho Playa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 660 reviews
Rating 8 - Good. 201 out of 660 reviews
Rating 6 - Okay. 53 out of 660 reviews
Rating 4 - Poor. 23 out of 660 reviews
Rating 2 - Terrible. 24 out of 660 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Clayton, toronto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this was a very cost effective property, but there were a number of problems that i had to accept because of the cost: the room safe was broken and could not be fixed. i was advised just to put the "do not disturb" sign on my door. i was not wary of staff, but that the hotel seemed quite open to non guests walking into and through the hotel. so my problem was not solved. i had to ask to have a small refrigerator brought to the room (the cupboard where it should have been was empty) and it took two days to get there. these are small things, so i was like "whatever", but they were problems that the staff couldn't solve easily. the hotel also hosts dance parties on the rooftop numerous nights, so sleep can be a challenge, if you go to bed before 1 or 2AM. most of the staff are very friendly and super helpful, but there are front desk staff who do not seem to care too much. overall, it was alright (i was in Mexico, that was good enough), but I will definitely not return to this property. its better to spend a little more money and get something with less or no problems.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Mar 2025

8/10 Good

Estian

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was mostly clean but needs a bit of TLC, especially around the pool area. The area itself is nice - plenty of restaurants and things to see nearby. Unfortunately we had a lot of construction noise from next door and some music late into the night, but this is obviously outside the control of the hotel. Breakfast was disappointing as they couldn’t cater for my gluten free wife other than providing a small bowl of fruit. All in all though our stay was decent and we would consider staying again
Stayed 4 nights in Mar 2025

6/10 Okay

Azalia, Orange Walk Town

Stayed 1 night in Mar 2025

6/10 Okay

Pierre

Stayed 4 nights in Mar 2025

4/10 Poor

Tripta

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was a bitter experience staying in this hotel. No coffee/tea maker or water provided in the first day. Breakfast was poor quality. Only a bread toast with tea and some fruit. No choice. No towels were changed when room cleaning was done. Staff at reception was good and cooperative.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aileen Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is ample parking but a bit difficult to access if you are not a good driver. It has minimal space to move around, afraid of hitting other cars by accident.
Stayed 5 nights in Feb 2025

2/10 Terrible

Torsha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rolland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and clean hotel, 3 min walk to 5th avenue, breakfast is continental, but you can get anything you want for extra pay. We will definitely come back again! Thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 Stars of Absolute Excellence.
Stayed 1 night in Jan 2025

10/10 Excellent

Alvidri

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

BALDOMERO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Great location, clean, safety
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

IVAN, CHICAGO

Disliked: Cleanliness, staff & service, property conditions & facilities
The worst place I have been to!
Stayed 1 night in Dec 2024

2/10 Terrible

Shannon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expedia needs to update their description on this property - not as described. Disappointing stay - would not recommend.
Stayed 6 nights in Dec 2024

8/10 Good

Niina

Good and affordable
Stayed 3 nights in Dec 2024

2/10 Terrible

Bousaad

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
You can’t relax, all the day , Loud Noise in Construction Site, breakfast terrible, the pool is terrible, only they have a nice persons in the reception
Stayed 4 nights in Dec 2024

6/10 Okay

Laura

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
No
Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You can tell back in the days it's was a great Hotel but besides the staffing been nice and attentive. I won't actually atay that hotel again. You got be aware the have very limited to none parking and outside the local police are looking to give you a parking ticket (and none give you coins for your bills). One night we didn't have water. And I believe that place is overrated on the price of you compared to any Airbnb nearby.
Stayed 10 nights in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. The staff was knowledgeable and friendly.
Stayed 3 nights in Jun 2024

6/10 Okay

Rocio Veronica Patricio

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
**Soho Playa Hotel Review** Our experience at Soho Playa had several disappointing aspects. When we first arrived, there was no electricity. We had to wait in the heat, which was frustrating since all I wanted was to rest after our journey. The hotel is conveniently located just a few blocks from the beach, about a 5-minute walk, so we decided to head there. I’m not sure when the power was restored since we returned to the hotel around 8 p.m. that evening. One of the main reasons I chose this hotel was for the pool, but it was rarely clean. The hotel advertised a sky bar by the pool, which was nonexistent. During our 9-day stay, the pool was only cleaned twice, and that was because I specifically requested it. The worst experience happened on our last day. The fire alarms went off, and my son and I were terrified. The hallways were filled with thick fog, making it hard to see or breathe. We rushed out of the room, unsure of what was happening. The hotel administrator approached us and explained that they were fumigating and asked us to return to our room. However, the smoke had already started entering our room, so we had to leave and go outside to get fresh air. Although the staff apologized and admitted the fumigation was handled poorly, the situation was still unacceptable. The overuse of spray caused a lot of unnecessary panic for us and other guests. I understand mistakes happen, better management and communication could have avoid this kind of situation.
Stayed 9 nights in Aug 2024

10/10 Excellent

Shaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great except for the elevator as mentioned before,! It does feel like 1 million degrees in there especially in July. Great property though. Lis is great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Alejandro, Bariloche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud air conditioning system
Stayed 1 night in Jul 2024