For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of this Downtown Portland hotel, you'll find Powell's City of Books and Pioneer Courthouse Square. Portland Saturday Market and Lan Su Chinese Garden are also within half a mile (1 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour health club and conveniences like a 24-hour front desk and free newspapers.
Free WiFi, comfy beds
Boasting comforts like Tempur-Pedic beds and Egyptian cotton sheets, the 287 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include iPod docks, coffee/tea makers, and free long-distance calls. Housekeeping is available on request.
Premium Penthouse, 1 King Bed, City View (Coast Penthouse Suite with City View)
Bed Count1 King BedMaximum Occupancy
3 Max
Junior Room (Coast Premium Executive King Jr Suite)
Bed Count1 King BedMaximum Occupancy
3 Max
Premium Room, 2 Queen Beds (Coast Benson Two Queens)
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Deluxe Room, 2 Queen Beds (Coast Two Queens)
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Premium Room, 1 King Bed (Coast Benson King)
Bed Count1 King BedMaximum Occupancy
3 Max
The Benson, a Coast Hotel ratings based on 25 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for The Benson, a Coast Hotel
Everyone (15)Couples (5)Family (6)
5 out of 5
Restaurant and bar closed. Amenity fee for not. Much amenities. Employees were very nice. Parking expensive.
Posted by a verified traveller on 27 Jul. 2021
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Comment from Hotel Management
28 Jul. 2021
by Guest Service Ambassador
Thank you for providing a wonderful review and feedback. You’ll find basically all of the downtown boutique hotels charge an amenity fee, yet our amenity offering prevails. Even with the amenity fee The Benson is viewed as a great value by the majority of guests. On average our rates are $30–50 less than competing national brand hotels. This is the same for our parking charges. Nevertheless, we appreciate your input and I would welcome the opportunity to speak with you about the amenity fee. If you have a moment to visit, please feel free to contact me directly at the hotel office at your convenience. Again, thank you for your comments and we look forward to your return visit.
5 out of 5
Like: downtown location of hotel, friendly front desk and valet staff
Dislike: $42 valet parking, $30 amenity fee per night
Posted by a verified traveller on 28 May 2021
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Comment from Hotel Management
28 May 2021
by Guest Experience Ambassador
Thank you for your recent stay at the Benson Hotel and for providing your review. We are glad to hear you enjoyed our convenient location in downtown as well as the exceptional service that is the cornerstone of our success. You will find that the majority of downtown boutique hotels in Portland charge an amenity fee. Even with the amenity fee The Benson is viewed as a great value by the majority of guests. On average our rates are less than competing national brand hotels. We offer a wide variety of amenities, including two free drinks (wine, beer or non-alcoholic) during our daily sipping hour from 5-7pm, complimentary To Go breakfast, $10 credit towards snacks or guest amenities available at our front desk, free access to local 24 Hour Fitness facility if you prefer access to more equipment than our health club provides, complimentary in-room water, complimentary upgraded high speed Wi-Fi, and more. We hope to see you again soon at The Benson Hotel
5 out of 5
Great location, staff and value. Comfortable rooms and always very dog friendly
Posted by a verified traveller on 1 Mar. 2020
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Comment from Hotel Management
5 Mar. 2020
by Guest Experience Ambassador
Thank you for the Five -Star rating and review! Our convenient downtown location provides easy access to many of Portland's best sites. We hope your pet had just a great of stay in our pet friendly hotel. We look forward to seeing you again soon at the Benson!
5 out of 5
I love the place and will come back. But I miss the dining room and wish the food in the lobby had more variety and varied - it's just the same as last time.
Posted by Nathaniel, from Edmonds, WA on 12 Feb. 2020
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Comment from Hotel Management
24 Feb. 2020
by Guest Experience Ambassador
Thank you for the 5 star review. We hope on your next stay you have a better experience in our Palm Court restaurant. We have recently started new daily specials and are looking for new ways to better serve our guests. We look forward to seeing you again soon at the Benson!
5 out of 5
The room was nice and well kept. The bed was so comfy. Good environment. Would definitely recommend!
Posted by a verified traveller on 11 Feb. 2020
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Comment from Hotel Management
14 Feb. 2020
by Guest Experience Ambassador
Thank you for the great review! Our tempur-pedic beds are a fan favorite! We appreciate the recommendation and look forward to hosting you again.
5 out of 5
Beautiful, old-style hotel downtown. The location is very convenient to many things
Posted by a verified traveller on 6 Jan. 2020
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Comment from Hotel Management
15 Jan. 2020
by Guest Experience Ambassador
Thank you for your great review! We happy to hear that you took advantage of our central location which make us a starting spot for your adventures in Portland.
5 out of 5
It was a lovely historical building. And so quiet! I slept so well!
Posted by a verified traveller on 2 Dec. 2019
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Comment from Hotel Management
10 Jan. 2020
by Guest Experience Ambassador
Thank you for the Five Star Rating and Review! We are very proud of our legacy and have worked diligently over the years to maintain the beauty and historic ambiance of The Benson. We look forward to your return!
5 out of 5
Posted by a verified traveller on 3 Nov. 2019
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Comment from Hotel Management
18 Nov. 2019
by Guest Experience Ambassador
Thanks for the great rating! Come back and see us soon!
5 out of 5
Posted by a verified traveller on 20 Oct. 2019
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Comment from Hotel Management
21 Oct. 2019
by Guest Experience Ambassador
Thank you for the great Five Star review! We hope to see you again soon!
5 out of 5
Posted by a verified traveller on 16 Oct. 2019
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Comment from Hotel Management
17 Oct. 2019
by Guest Experience Ambassador
Thank you for your great rating! We hope to see you again in the near future!
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A 24-hour health club, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Benson, a Coast Hotel. For a fee, parking is available. This 4-star Portland hotel is smoke free.
1 building
287 guestrooms or units
14 levels
18000 sq ft of conference space
1672 sq m of conference space
Built in 1913
To-go breakfast (free)
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Wedding services available
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Portland International Airport (PDX) (14.2 km / 8.8 mi)
Train station: Portland Union Station (1.3 km / 0.8 mi)
Metro station: SW 6th-Pine Street Station (0.2 km / 0.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
The Benson, a Coast Hotel offers 287 accommodations with iPod docking stations and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Tempur-Pedic beds
IPod dock
LCD television
Satellite channels
Premium channels
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Bathtub or shower
Housekeeping (on request)
Long distance calls (free)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (heating)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-in time ends at 2:00 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Rollaway/extra beds are available for USD 15.0 per night.
Pet Policy
Pets: USD 40 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 per room
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
LGBTQIA friendly
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 30.16 per accommodation, per night
The resort fee includes:
Health club access
Fitness center access
Nearby fitness center access
Business center/computer access
Internet access
Newspaper
Phone calls
Faxes
In-room safe
In-room coffee
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 42 per night (in/out privileges)
Pet fee: USD 40 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Benson Coast Hotel
Benson Coast Hotel Portland
Benson Hotel
Benson Hotel Coast Hotel
Benson Hotel Coast Hotel Portland
Hotel Benson
Benson Coast Portland
Benson Coast
The Benson, A Coast
The Benson, a Coast Hotel Hotel
The Benson, a Coast Hotel Portland
The Benson, a Coast Hotel Hotel Portland
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
