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Holiday Inn London - Shepperton by IHG

4.0 star property
Enjoy the indoor pool at this 4-star Shepperton hotel

Choose dates to view prices

Photo gallery for Holiday Inn London - Shepperton by IHG

Exterior
Indoor pool
Fitness facility
Bar (on property)
1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly

Explore the area

Map
Felix Lane, Shepperton, England, TW17 8NP
  • Hampton Court Palace
    ‪11 min drive‬
  • Twickenham Stadium
    ‪14 min drive‬
  • Chessington World of Adventures
    ‪17 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

About the area

Shepperton

In suburbs.You'll be within half a mile (1 km) of Thames River and 2 miles (3 km) of Thames Path with a stay here. Also, Kempton Racecourse is within 3 miles (5 km) and Hampton Court Palace is within 6 miles (10 km).

What's nearby

  • Kempton Racecourse - 6 min drive - 4.0 km
  • Thorpe Park - 9 min drive - 9.6 km
  • Hampton Court Palace - 11 min drive - 8.2 km
  • Twickenham Stadium - 14 min drive - 13.1 km
  • Chessington World of Adventures - 17 min drive - 13.7 km

Getting around

  • Shepperton Station - 3 min drive
  • Hatton Cross Underground Station - 12 min drive
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • ‪The Walton Village - ‬4 min drive
  • ‪The Swan - ‬4 min drive
  • ‪Sushi Wakyo - ‬3 min drive
  • ‪The Surrey Coffee Company - ‬4 min drive
  • ‪The Anglers - ‬4 min drive

About this property

Holiday Inn London - Shepperton by IHG

Enjoy the indoor pool at this 4-star Shepperton hotel
As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

  • 1 building
  • 184 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 8 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton
Holiday Inn London Shepperton
Holiday Inn Shepperton
Holiday Inn Shepperton London
London Shepperton
London Shepperton Holiday Inn
Shepperton Holiday Inn
Shepperton London
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn London Shepperton Hotel
Holiday London Shepperton
London Shepperton By Ihg
Holiday Inn London Shepperton
Holiday Inn London Shepperton an IHG Hotel
Holiday Inn London - Shepperton by IHG Hotel
Holiday Inn London - Shepperton by IHG Shepperton
Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 772 reviews
Rating 8 - Good. 246 out of 772 reviews
Rating 6 - Okay. 120 out of 772 reviews
Rating 4 - Poor. 58 out of 772 reviews
Rating 2 - Terrible. 34 out of 772 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

david

Travelled with family and small children
Liked: Amenities
If we are in the area we would stay at this hotel. As a young family we had concerns with the children’s play area too close to the front door for the safety of the children.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

Stayed 2 nights in Feb 2025

4/10 Poor

Sashaa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Ok

The welcome.we got was lovely and gave us amazing vibes about staying there seemed a friendly pleasant place but then first time walking to our room when my son 12 years old to"get out the way can you no see the trolley ive got " from a cleaner in a hallway because he had bags passing her cleaning. Had no shower first night the water pressure and took 24 hours to be delt with. Spoke to the receptionist 2nd day and mentioned the problems and said for the price of stay its a bit disappointing and kind of exepcted them to try make some wort off guesure or even gift a drink to show they actually calue customers hotel was nice just the little troubles i had wasnt a priorty and not taken as a issue
Stayed 2 nights in Feb 2025

8/10 Good

iain

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice inside but tired outside. Very busy and lots of new staff so really helpful but service late and at times poor. Also allocated a disabled access room without being told. Shower very low etc
Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always lovely staff who go above and beyond, from check in staff to cleaning staff. Just great.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

charlotte

Great stay

It was a lovely room. Had all the amenities we needed. The reception gave us a little book and pens for our 1 year old which was lovely.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Staff & service
.
Stayed 7 nights in Jan 2025

8/10 Good

Constantin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is clean but the food it’s terrible and if you travel by car and you park in they’re car park they’ll send you a fine after a week even if you oay for the car park at the reception
Stayed 2 nights in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Neil

Travelled with partner
Liked: Staff & service, amenities
Nice hotel. However guests over the corridor were partying loudly until the early hours. The staff dealt with it eventually.
Stayed 2 nights in Nov 2024

6/10 Okay

Shakeera

Travelled with group
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was too cold, please fix this issue.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay

Lovely hotel, nice atmosphere,pleasant staff, nice bar area, and comfortable room,
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024