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4.5 out of 5

"Walking distance to dining and activities. Full service hotel with in house restaurants, " More

By a verified traveller on Mon 02 Dec 2019

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Hotel Description

3.5-star eco-friendly hotel near Granville Street

Downtown Vancouver stay

At this Downtown Vancouver hotel, you'll be well placed to visit Granville Street and St. Paul's Hospital, both within a 5-minute walk. Robson Street and Orpheum Theater are also within half a mile (1 km).

Dining options, 2 bars/lounges

This eco-friendly hotel's 2 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-out, and a computer station are also offered.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 118 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Balconies, room service, and coffee/tea makers are also available.

Superior Room, 1 Queen Bed, Non Smoking, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$140* Per night/room 30 Sep. - 1 Oct.

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Everyone (5) Family (1)
4 out of 5

Posted by on 15 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Bill

Hello Anonymous, Thank you for staying with us. We appreciate that you choose us. Sincerely, Bill Thompson General Manager

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by General manager

Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

5 out of 5

Posted by on 17 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by general manager

Dear Guest,, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

5 out of 5
Walking distance to dining and activities. Full service hotel with in house restaurants,

Posted by on 2 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by general manager

Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you enjoyed your stay with us.Our Hotel is commended for its ideal location in the heart of downtown Vancouver, close to the city’s shopping, restaurants and attractions. We are happy to hear that you found our hotel convenient for your stay in Vancouver. Thank you for choosing our hotel and we look forward to welcoming you on your next visit to Vancouver. Best Regards, Bill Thompson General Manager

5 out of 5
ALL the Hotel Staff were EXCELLENT and very caring. My only concerns was the Homeless people around the area Begging and sleeping on the Sidewalks etc.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Best Western Plus Chateau Granville Hotel & Suites

Dear Guest, Thank you for your great feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre and for the 5 out of 5 rating. We are delighted to hear that you enjoyed your stay with us and you appreciated our professional staff. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Being located in the heart of the downtown Vancouver entertainment district there is a certain level of activity mainly on weekends. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to welcoming you on your next stay! Best Regards, Bill Thompson General Manager

4 out of 5

Posted by on 23 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Best Western Plus Chateau Granville Hotel & Suites

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you enjoyed your stay with us. We appreciate you taking the time to write to us about your experience and please let us know if there is anything we can do to make your next stay more memorable. Thank you for choosing our hotel and we hope you will visit our beautiful city again soon. Best Regards, Andrew Brownrigg General Manager

About the Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Location 1100 Granville St, Vancouver, BC V6Z2B6

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available. This 3.5-star Vancouver hotel is smoke free.

  • 118 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (12.8 km / 8 mi)
  • Train station: Vancouver Waterfront Station (1.3 km / 0.8 mi)
  • Metro station: Yaletown-Roundhouse Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

The Edge Social Grille - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

The Sneeki Tiki - This theme restaurant specializes in Hawaiian cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 20 per person (approximately)
  • Self parking fee: CAD 27.34 per day
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Chateau Granville
  • Best Western Granville
  • Best Western Plus Chateau
  • Best Western Plus Chateau Granville Hotel Vancouver
  • Best Western Plus Chateau Granville Vancouver
  • Best Western Plus Granville
  • Chateau Best Western Granville
  • Chateau Granville
  • Chateau Granville Best Western
  • Granville Best Western
  • Best Western Plus Chateau Granville Hotel
  • Best Western Plus Chateau Granville
  • Best Western Plus Chateau Granville Hotel Suites
  • Best Western Plus Chateau Granville Hotel Suites

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
  • Green Tourism Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.